I had an appointment this morning and I over slept, I called and spoke with Dawn who was trying to…read morefind me another testing site before my Permit expires, she found me a location not to far away but advices me that she would put on a wait list for somewhere closer, I was not expecting her to text me back that she found some openings closer and for today, Can I say Exceptional Customer Service my experience with the phone call was very pleasant, but to receive the text made my day, I love Great Customer service, she doesn't know how that uplifted my spirits to day....Thank you Dawn.....

My daughter had a terrible experience at Century Driving school, particularly, with Wade T. Wade…read morewas very unpleasant from the beginning. Immediately, my daughter was anxious because she was sitting next to an angry man. She made several silly mistakes in the beginning of the drive that she wouldn't have made if she was comfortable. He scolded her, yelled at her, and belittled her when she was confused about his directions. I was shaking in the back seat as I had to watch my daughter go through this experience. In any other situation I would have demanded that he talk to my daughter with respect but was told I could not speak. I would NEVER recommend this company to others. I hope Wade T finds Jesus and his heart is changed. Wow.

If you or anyone you know if looking for driver's training instruction, look no further than Total…read moreFocus! For us, trusting someone to teach your child driving skills is something we didn't take lightly. Total Focus Driving School did an amazing job! From start to finish, Total Focus kept us informed through parent emails of daily activities. Ben and his Team provided instruction, information and taught life-long driving skills which will be remember by our child. We couldn't be happier with the care and instructor provided!

Not impressed! The instructor had the personality of a rock. The parking course was a joke. I have…read morebeen driving for over 26 years and could not parallel park they way they expected my 16 year old daughter to. Very unprofessional in my opinion. I would not recommend this school unless you are looking to see your teenager failed out on the first attempt so they can charge you the $35 rescheduling fee. We will not be returning and instead will take my daughter to another school and pay extra to know we are getting treated fairly and professionally.

I find that the Classe are great! The instructors also fantastic. Office lady...not good with…read morepeople, incredibly rude, almost incompetent and borderline perhaps a bit of a lier. I'm not impressed with the office gal, and in a business where customer service is valued and appreciated, she needs some lessons herself. I recommend that Jungle should hire someone who can speak intelligently and respectfully to those that are paying for this service.

After our daughter finished both segments we were very happy with the training itself. Then our…read moreson finished segment 1 which we were also satisfied with. The mistake was made by signing him up for segment 2 to find out a few hours later that Allstar had an opening 2 months earlier. This is where we encountered 2 phone calls with the lady in the office that was extremely rude on the phone when my wife said he was going to cancel the class. The timing of this call was less than 24 hours after we signed up but still 2 months out for the actual class. The policy is there are no refunds for any reason. That is fine but we don't need to be hung up on after the discussion. I called back and asked to hold the credit so I could donate it to a child of my choice. Voiced my frustration over the timing and the policy and was hung up on a second time. I might have deserved that hang up but my wife certainly did not deserve round 1. Buyer be aware! Jungle maybe you can invest in some customer courtesy training for your office staff and consider a little flexibility in your zero refund policy. Especially when your classes aren't available for over 2 months.

This place was ok for written part of the driving test but they don't go over parking enough. The…read morestate failed my daughter because she couldn't parallel park and my child isn't the only one I've heard this has happened to.

We signed my youngest son up for All Star Drivers Training. I want to share that Barb Fortier was…read moretop notch! She checked in with kids and parents. She was our favorite instructor with our 3 boys. My son also loved his experience and is excited to get his permit to put his training to work. Highly recommend!! And highly recommend Barb Fortier from Rockford, Mi. - Michelle Bayink

My instructor (Traci) was wonderful and I had no problems at her, what I did have a problem with is…read morehow terrible the process to schedule drives are. We'd go into the portal, go to schedule a drive, they're all red. We then contacted the instructor who said that nope, there should be some open for the end of the month/beginning of the next. We call customer support, they say they're only available for the end of the next month. Aka way after the 6 week period she so stressfully emphasized to us. We said that wouldn't work and told them why, they said we just "have to wait" because they "dont have the end of the month/start of the next even put in the calendar"? How the hell am I supposed to pass if your business is too lazy to put up the schedules asap. We've spent 400+ dollars on this, and its overall just been a terrible experience, the amazing instructor doesn't make up for it. Edit: and now they ONLY have an 8:30 to 10:30 AM slot. Do they realize most of the people taking this class through a HIGH SCHOOL are kids who have school? Ridiculous.