I find that the Classe are great! The instructors also fantastic. Office lady...not good with…read morepeople, incredibly rude, almost incompetent and borderline perhaps a bit of a lier. I'm not impressed with the office gal, and in a business where customer service is valued and appreciated, she needs some lessons herself. I recommend that Jungle should hire someone who can speak intelligently and respectfully to those that are paying for this service.

After our daughter finished both segments we were very happy with the training itself. Then our…read moreson finished segment 1 which we were also satisfied with. The mistake was made by signing him up for segment 2 to find out a few hours later that Allstar had an opening 2 months earlier. This is where we encountered 2 phone calls with the lady in the office that was extremely rude on the phone when my wife said he was going to cancel the class. The timing of this call was less than 24 hours after we signed up but still 2 months out for the actual class. The policy is there are no refunds for any reason. That is fine but we don't need to be hung up on after the discussion. I called back and asked to hold the credit so I could donate it to a child of my choice. Voiced my frustration over the timing and the policy and was hung up on a second time. I might have deserved that hang up but my wife certainly did not deserve round 1. Buyer be aware! Jungle maybe you can invest in some customer courtesy training for your office staff and consider a little flexibility in your zero refund policy. Especially when your classes aren't available for over 2 months.

We signed my youngest son up for All Star Drivers Training. I want to share that Barb Fortier was…read moretop notch! She checked in with kids and parents. She was our favorite instructor with our 3 boys. My son also loved his experience and is excited to get his permit to put his training to work. Highly recommend!! And highly recommend Barb Fortier from Rockford, Mi. - Michelle Bayink

My instructor (Traci) was wonderful and I had no problems at her, what I did have a problem with is…read morehow terrible the process to schedule drives are. We'd go into the portal, go to schedule a drive, they're all red. We then contacted the instructor who said that nope, there should be some open for the end of the month/beginning of the next. We call customer support, they say they're only available for the end of the next month. Aka way after the 6 week period she so stressfully emphasized to us. We said that wouldn't work and told them why, they said we just "have to wait" because they "dont have the end of the month/start of the next even put in the calendar"? How the hell am I supposed to pass if your business is too lazy to put up the schedules asap. We've spent 400+ dollars on this, and its overall just been a terrible experience, the amazing instructor doesn't make up for it. Edit: and now they ONLY have an 8:30 to 10:30 AM slot. Do they realize most of the people taking this class through a HIGH SCHOOL are kids who have school? Ridiculous.

I had an appointment this morning and I over slept, I called and spoke with Dawn who was trying to…read morefind me another testing site before my Permit expires, she found me a location not to far away but advices me that she would put on a wait list for somewhere closer, I was not expecting her to text me back that she found some openings closer and for today, Can I say Exceptional Customer Service my experience with the phone call was very pleasant, but to receive the text made my day, I love Great Customer service, she doesn't know how that uplifted my spirits to day....Thank you Dawn.....

My daughter had a terrible experience at Century Driving school, particularly, with Wade T. Wade…read morewas very unpleasant from the beginning. Immediately, my daughter was anxious because she was sitting next to an angry man. She made several silly mistakes in the beginning of the drive that she wouldn't have made if she was comfortable. He scolded her, yelled at her, and belittled her when she was confused about his directions. I was shaking in the back seat as I had to watch my daughter go through this experience. In any other situation I would have demanded that he talk to my daughter with respect but was told I could not speak. I would NEVER recommend this company to others. I hope Wade T finds Jesus and his heart is changed. Wow.

worse company ever to have your kids tested for driver license. fail them for stupid excuses…read morespecially instructor Danita Carpenter intimate kids before start driving and fail the for minor mistake so she collects $79 as many times as she possibly can to make profit for precision. take your kids downstate a lot of better drivers testing companies and better instructors that don't discriminate.

Stay away from this testing center (Plainfield location). Timi was unprofessional, ranting about…read morethe poor kid before us. she let loose with his score and how he would have failed if the course was a quarter mile longer. maybe he was a bad driver but this behavior was unprofessional and completely intimidating. My daughter was nervous to begin with as I can imagine most new drivers are. Timi's demeanor remained throughout our uncomfortable time with her. Stay away from Timi at the Plainfield site.

We went to Century at Centerpoint. The comments I heard had us nervous. There were two ladies…read moreworking and both were VERY friendly. Like very nice. The cars are new, nice AND have backup cameras that you can use (they suggest you don't). Parallel parking was not an issue at all for my daughter. They give you lots of room. No issues at all. I also watched a student run over cones and the lady was helping her do it again. Great experience. Not one complaint.

My daughter took her test with this driving school and was not allowed to practice with their car…read morebefore she started. She was driving a completely unfamiliar car and a car with completely different dimensions than either of the cars she drives at home. The instructor was very nice - but failed my daughter on parking so she did not get to continue on to driving portion of the test. This test cost us $80!

My daughter and I did walk in pottery painting on a Saturday morning. This was our first time…read more There were many options to select from to paint. The staff was very friendly and took the time to explain the process to us in detail. Other customers were also friendly and helpful to us while we painted.

Service was great. Very accommodating for my elderly mom. Also, took the time to help us with the…read moreprocess, clean up, etc. I highly recommend!