I've never had to write a bad review before, but, this HAS to be said.
The cake arrived, on-time and looked presentable. Not exactly like the photo on the website - apparently, that's only for illustration purposes. So beware, the cake you order isn't necessarily the cake you receive.
Fast forward to Birthday presentation, candles and the cutting of the cake.
Upon slicing, the cake is handed round with great aplomb.
However,
Heart-breaking disappointment. What A LET-DOWN !
The cake was sooo dry AND it was burnt all around the outside, clearly visible after slicing.
Overcooked, overmixed, too much flour ?
It was indigestible. I don't know when the layers were made, but there was no moisture to the sponge at all. Awful, awful dry texture and inedible. Even the icing was poorly glazed & tasteless.
I cannot think what Flavourtown Bakery were thinking of to allow this to happen.
After a payment of £75 !!!!
So, Flavourtown Bakery are very aware that there was an issue with the cake, but refuse to offer a full refund.
Offered a paltry £18 ?!?
Do yourselves a favour, to avoid HUGE disappointment, give this 'Bakery' a massive swerve.
RUN. DON'T WASTE YOUR MONEY. read more