I visited this dealership to explore purchasing a car and was pleasantly surprised by my…read moreexperience. After doing some research on what I wanted, I spoke with Shaq, who was extremely friendly and patient. He allowed me to test drive the vehicles I was interested in and was upfront and honest, answering all of my questions thoroughly. Although I ultimately didn't buy a car, I had a great experience and genuinely believe this dealership prioritizes customer satisfaction.

Internet advertising price does it is not the same when you are ready to buy. On the net sell price…read moreis $15K but when you want to buy it is $17K and they say advertised price on the net is after $2k down payment and they point out to fine print below, what a scam, bunch of bozos! Stay away people! Internet Advertised Price Is A Finance Amount and Is A Balance For Financing with prime credit score after $2000 down payment. It does not include: Sales Tax, Registration, Inspection, Documentation, Reconditioning and any other applicable products.

Talk about a company in Brooklyn that treats their customers like actual people and not just a…read moremoney hoarding operation. The level of customer service was great, and I would like to personally thank Steve and Robert for all of their help. I have gotten 2 cars from here already (personal and for the parents) and shall be coming back for more! Guaranteed best pricing and they will not screw you over just to make an extra buck. They deliver the car right to your doorstep on a date that you choose and take away your previous lease leaving you feeling relaxed and worry free. They take care of all of the paperwork and all you have to do is enjoy driving your new car! I recommend them to all and even if you're not sure of buying, just give them a call for a quote and compare them to other leasing agencies. A quick chat is all that you will need to make the right choice.

OMG!!!!! I AM SOOO HAPPY!!! David got me in a brand new CX9 Touring 2021 in three days the BEST…read moreexperience ever and VERY professional, if I had a questions I would call David and he would always pick up. I will NOT be going any where else see you in 2023 went it time for other lease. I will be sending my sister and brother to New Auto Group for their next lease in 2021. David, Steve and Robert continue the good work. Thank you Sandra Bailey-Graves

My fiancé and I recently just purchase a new 2021 Mazda CX-5 Carbon Edition Turbo from the most…read moreamazing sales man Alex! Alex has been super helpful and super patient with me. I asked plenty of questions and alex always had an answer for it. We all know that there is currently a car shortage due to the microchip explosion in japan so it's been super hard to get a car without forking out an arm and a leg. Many brokers gave me a run around about helping me before I went to Alex. After going back and forth on whether or not I wanted the car or not Alex was very patient. After making the decision and making the deposit my car arrived and was ready for delivery in about a month. It did take some time because of the car shortage/inventory shortage, which I did not mind at all. Otherwise if they had the car it's usually delivered in about a few days. It's been an amazing experience. Skip the middle man and go to a broker! Cannot recommend alex enough.

From the owner: Explore top deals at iDeal Auto Broker of 18th Ave, Brooklyn, your premier destination for quality…read moreused cars and new car brokerage. Specializing in pre-owned vehicles, we offer a diverse inventory of used cars, trucks, and SUVs from leading brands like BMW, Mercedes-Benz, Lexus, Honda, and Toyota. Looking for new car deals? As expert car brokers, we provide exceptional lease deals and financing options, including no down payment for qualified buyers. Need car financing with bad credit? Our team excels in credit approval services, ensuring a smooth car buying experience. Plus, we offer convenient remote deliveries to anywhere in the United States (Upstate NY, CT, PA, NJ). Visit iDeal Auto Broker of 18th Ave for your automotive needs.

They have done it again!!! I'm absolutely amazed. I have been looking for a particular car recently…read moreand the only way to get it, (a 24 model) was to actually deal with dealers that don't work with brokers. There's a reason why I stopped dealing with "stealerships". I called Lenny Komsky and asked for advice. Not only did he take the time to try and get the car but when he was met with pushback(from the dealerships) he gave me the info needed to try and get the car I wanted from an out of state dealer. After calling a few dealers and giving them the numbers that Lenny told me the car should be selling at(much lower than what the dealers wanted), I finally got a dealer to call me back and agree to what Lenny told me the car should be at. The dealer than proceeded to send me the paperwork which Lenny asked for me to send to him to double check everything. Even though they made nothing on the deal, the Grand Prix team made sure I got the best possible deal and made sure everything was in order. I was even able to get the car delivered to my front door from a dealer close to 800 miles away for no extra charge. Again all tanks to Lenny and his team. I really don't know how to thank them for this. On top of all that, Lenny was able to get me out of my current Lease 8 months earlier so I can get the car I've been looking into. Mind you some dealers quoted me 800 dollars a month more than what I ended up paying for the same car.

Excellent service and great people. I have an oil change done. Reliable, accurate and…read moreprofessional. Highly recommend.

People do not buy cars from here, these people are selling lemons. After you get a car from here…read moreand there's any problems with the engine they say they do not have money to fix it. Even though they suppose to be covering you for 30 days. Then they try to sell you a more expensive car which at that point you will need to put down the difference. And if anything else wrong with the next car he'd going to tell you he has no money. They have a scheme they pulling on people. Go to a reputable location. This company running out of money and they desperate to sell there cars as is.

The business is run by two brothers. They are friendly and…read morehonest people and provide exceptional service. They were not trying to convince me to buy a car just for their benefit. Instead, they made sure that I had many options to choose from and to pick what worked best for me. I really appreciate their help.

Arnold sold me my car, and the whole experience was excellent. He was very professional, gave me a…read moregreat price, and made the process easy. I absolutely love the car. My only wish is that it had been cleaned before delivery. Overall, I'm very happy with my purchase

My vehicle was repaired by your shop, and my insurance deductible was $1,000. When I arrived to…read morepick up my vehicle, I was unexpectedly informed that the amount due had increased to $1,750. I was told that a last-minute addition had been made to the repair bill, that my insurance company had approved the additional $750, but that the insurance payment would be mailed directly to me. Based on those representations, I was instructed to pay the full $1,750 and assured that I would later be reimbursed by my insurance company for the additional $750. Relying on those representations, I paid the full amount. Over the past three months, I have repeatedly attempted to recover the $750. It has since become clear that my insurance company did not send the payment to me. Instead, it paid Mercedes shop directly. Their staff has acknowledged that this is what occurred, yet I have still not been reimbursed for the additional $750 that I paid. I have been told that their accounting department reversed the original charge and then processed a corrected charge for the proper amount. However, despite my providing copies of my bank statements clearly showing that no such reversal or refund was ever issued, the matter remains unresolved. After more than two months of unsuccessful attempts to resolve this issue amicably, I have no alternative but to pursue recovery through Small Claims Court. It is unfortunate that such a straightforward matter, which could have been resolved quickly and professionally, has been allowed to reach this point.

Just leasedmy new Toyota Camry from Plaza auto mall! I have been using their servicessince the year…read more2020. This was a really cool experience! First, Kevon made theappointment making process easy and was accommodating with my all my needs.Jihad made the whole actual leasing process seamless and was a pleasure to workwith! He listened to my concerns and was able to make my desires a reality. Theguys are real top-notch experts. I love my new ride! Thanks a lot boyz!

I and my hubby went to trade in our car and the customer service Agent Omar and his Boss convinced…read moreus to get a 2025 pre owned Toyota RAV 4 XLE which they claimed was in a very good condition . Apparently,it was not !!just 2 weeks into buying the car we started having issues with a broken washer fluid tank that could hold no water at all.We took it in for servicing only to find out there were more issues with the car more than we thought. We reached out to management but they weren't willing to help with the situation telling us we need to deal with their service department, This is totally unacceptable!!! Customer service ,was very,very,poor and they keep telling lies upon lies until you become frustrated. I regret ever buying a car that is adding more stress on a daily basis which I just bought 2weeks ago and management and Omar tge sales agent are not ready to do nothing but they expect you to figure it out by bringing the car to their service department to have them fix the issues for you. I regret the day I walked in to trade in my car to this junk they've sold to me and my family!!! I'll never ever advise the public to buy anything from these crooks unless you're absolutely sure and certain about what is being offered to you. You should try to reduce the price of the car to $20k because this junk do not fit to be sold for over 40k. This is stealing!!!

XSLEASING the best!! Will not bother with any dealership or…read moreother lease broker! The only company able to find me an M3 competition pkg with my color and options

Great service. Very responsive and caring. Would definitely…read morerecommend. Extremely pleased.

Let me start off by saying this Mechanic Auto shop at 1606 Neptune ave, way of service is…read moreUNACCEPTABLE. Constantly Yelled at my father and I when we had questions about fixing our car. Then When lifting my car to get under it, they put the lift legs on the wrong part of my under-car and ended up BENDING my car body. And SCRATCHING my brand new paint from Negligence. Workers look DRUNK and fully SMOKED out with cigarettes, smoked inside my car the other day too. Then when i noticed what they did (denting) to my car, I told them and they began to CRITICIZE us and yell. Leonid Granovsky (Lonya the tall big boss) KICKED us out. No apologies were given and No money to fix the damages was given. Leonid stated "it's just your fender. You will be okay"..."If you want a good job done on your car you should have went to a different place". Then the boss drove our car out of the shop and shut the gate on us. Said "Pretend we never did anything and you were never here" as we left. HOW can a LICENSED mechanic shop do this ? I have full video footage of them yelling at us, proof of all the damages they did. Just including two pictures for reference.

The best repair facility !!! Great alignment machine…read more Friendly staff and experienced mechanics