WORST CUSTOMER SERVICE bro I waited 2 hours+ bull shit worst Flanigan's in the world never go to this flanigans

This is place is VERY HORRIBLE. I waited for 2+ hours for a table, and the MANAGER OF THE ESTABLISHMENT said it's not that serious. EXCUSE ME??? I'm spending my time, & money and you are going to tell me "it's not that serious" SUPER INCONSIDERATE. The whole staff is absolutely horrible. They represent the Franchise is very horrible manner. This is so sad because I LOVE Flanigans. read more

Flanigan's is one of my go-to neighborhood spots. The food is always reliable, the atmosphere is laid-back, and the bartenders at this location are seriously the friendliest. It's the kind of place that makes you want to keep coming back. read more

This place is Expensive, dirty, and a rough crowd. The food is good though. Service is not good. The waitress took forever to come to the table. Once the order was taken, it took 50 minutes to get served. I asked for additional hot sauce for the wings and got it 25 minutes later. The booth we were in had dirty seats and the table had been wiped with a greasy cloth. The food was good. The crowd is a rough crowd. Not a family place. read more

Flanigan's is the South Florida experience. If this is ever something you could consider you will not regret it, especially if you come from out of state considering the prices. read more

Excelent!! Muy bueno lo mejor exvelentisimo espectacular lo mejor Muy buena comida buen ambiente read more

Flanigan's - Hialeah - Seafood Near Me - Hialeah, Florida

Las mejores costillas, buen servicio siempre, el lugar es muy ameno para compartir en familia.

The food is always good and the prices are reasonable, love Flanigan . People enjoys the casual atmosphere and the service is attentive read more

Flanigan's - Hialeah - Seafood Near Me - Hialeah, Florida

Food was delicious and service was great. The waiter requested a few items after i told him what i was craving. The Rib rolls were a great choice. read more

Believe it or not, this is my first time eating at Flanigan's throughout my almost 4 years of living in Florida now. Pub vibes in general are definitely not my jam and I wouldn't go here of my own accord. I went with a group of friends after work for happy hour. Had the IPA beer on tap as well as chicken wings. The wings, sadly, were not what I had been imagining and hoping for.They just were kind of meh and lacking in flavor and wow factor. Now, the french fries, those were very good. My friend ordered them and I tried them, and wow, perfect pairing with the IPA. Seemed kind of overpriced to pay $7 for a basket of french fries though. Chicken wings were also overpriced in my opinion. Around 12 dollars after tax for 5 mediocre wings. Service was ok. I would come back here again if I were to crave pub food lol read more

Flanigan's - Hialeah - Chicken wings and IPA on tap - Seafood Near Me - Hialeah, Florida

Awful. Zero sense of urgency when it comes to guest relations. 1 manager on a Monday night with a 1 hour wait time is crazy! Not a single employee shows compassion when it comes to wait times and a guest first mentality. The bartenders argue with you when you give them your opinion on how bad their drink making is, The food is good but not worth an hour wait time on Monday nights. I asked for a manager several times and no one came. This review could've been avoided if he just gave me the time and spoken to me; after an hour, wait I just walked out . Do better flannys Hialeah read more

Food amazing , Service INCREDIBLE!! Ambiance perfect .Fav restaurant .Would 100 percent recommend rib rolls best thing on the menu

I love the servers and the food, but the management was honestly something that left a bad taste in my mouth. I went today with a gift card that shows that I have a balance left in the card and is still valid but when I tried using the gift card the server contacted the manager and the manger gave us a really bad attitude and when we asked for some help or explanation on what we could be done, the manager simply said "it doesn't work like that". Totally disrespectful and honestly makes me not want to go to Flanigans again, but sadly the food is great and the servers are always sweethearts. It's a shame they don't have managers that are more willingly to work with the client or even explain why my gift card doesn't work, either way happy Easter. read more

Awesome place! Never disappoints! I love the lemon chicken with dirty rice. The wings are awesome! Love the fish dip. The best clam chowder I've ever had. The ribs and garlic rolls are amazing. I've been coming here since high school and I am 52 years old now. Love this place! read more

This place is a hit or miss on both service and food. Weekend have long waits but late nights (after midnight it's a pretty good chill ambiance. Overall not a bad place to dine at times when most places are closed. Also, drink prices are pretty reasonable. read more

Always enjoy the Hialeah Flanny's, service was great as usual, and Nat really took care of us. The food is consistently good, which is one of the reasons we keep coming back. That said, they've definitely changed the BBQ sauce. We even own a bottle of the original at home, and this new one is just not the same. We even switched out the bottles on the tables, but that version tasted different too. Consistency and the taste is off, bring back the old recipe. read more

Excelente servicio, rica comida!! Muy buen ambiente .................................................................

Amazing food and amazing service . Always on point and the staff are really friendly :) Would always recommend this location read more

First this place is open until late and the food was good the Bbq ribs , service was good and ambiance was good and full . Prices are very reasonable. Open until late 2/3 read more

Everything. Customer service. Food. Supervisor needs to be addressed because he is extremely rude

Always great - awesome food and great service!!! My favorite place ever to celebrate!!!

Food was good but service left a bit to be desired our waitress kept disappearing and bringing food but no utensils for example

Love going there love the atmosphere just love the people tbh food really good recommend and the women

I love the small town bar feel where people know you. The downside is it gets really packed.

Andy's a great manager, but when he's not at the Restaurant it is sloppy, messy and people skipping the line because a server (Laz) thought it would be ok to cut people waiting to be seated. Alex the young lady hostess was not at fault here. I've been a patron of this establishment for over thirty years and it is very disappointing to see this my favorite drink hole become the way it has. The manager working this shift is Lala and it shows the difference between Andy who has been here for 30+ years to the present manager. read more

straight trash waited two hours for a table and the other table were there for two whole hours and they weren't eating like what yo

Long waiting list to have a table , even when they have a few of then with no customers

Chicken Sticker awesome, service excellent.Great place for family and friends. Best place in Miami lake.

This was my first Flanigan's experience and I was not disappointed. The ribs were very good. The service definitely needs work. My water was not refilled once. We waited 20 minutes for my friends beer. We never got the little wipes to clean your hands that you typically get when you order saucy ribs. Dessert was good, not crazy. The coleslaw tasted like cat piss. Overall it's worth trying and I would come back for the ribs. read more

Good for lunch gets busy but always pretty quick. Lunch specials are worth it at $6.99 or Joe's meal deal if it's Sunday-Thursday. Music is playing and you can add your own to the queue. Very nice for a lunch date. Also a local spot. read more

This place is always packed--and for good reason. The servers are super attentive, and the food never disappoints. My go-to favorites are the wings, ribs, curly fries, and a cold draft beer. They always have great prices and deals, which makes it an easy choice. It can get a bit loud because of how busy it gets, but it's still a solid spot for last-minute lunch or dinner plans. Definitely a reliable go-to! read more

Great food and service is wonderful great atmosphere. Very helpful. They worked around and gave us a great advice.

This was our second time dining here the first time server wasn't so great and ribs were not up to par so we decided to give another try since visiting my daughter at college in the area we could watch the game also just order something different,, last time my girl had the fish tacos they were awesome so I thought I'd give it a try this time thumbs down second time around , my daughters pasta was really cold but chicken on top was hot and my man whole burger plate was cold and my fries were cold ,, I was hungry and my tacos were not so cold I began to eat them realizing these are not the right ingredients and seems to be the wrong fish in my tacos!!!! Look like the dolfin fingers which is a big NO!!! For me because I don't eat fish that has no scales maybe a new cook was cooking this night ,,, upsetting because this is the environment we look for when wanting to have a bite and watch the game like we do when we're in the Fort Lauderdale area I will still go to Flanigan's for the lunch wings but sometimes you wanna try something else, the manager did stop by but only took off the burger that my man didn't want recooked,,, the pasta and fries came back hot and my daughter had a complimentary dessert , Flanagans is usually my go to spot but I'll think I'll pass on this location. read more

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The waiter Stephenie was so bad. She kept messing our order up. We asked for fries and she gave us a baked potato. She look so lost she had to get the manager to take something out of our check and then we asked for a receipt and she gave us the wrong receipt. Also we asked for 2 half rack of ribs and she gave us one and she look like she didn't look like she knew what she was doing. read more

La atención, y calidad de la comida. El ambiente fue muy agradable. Me fascinó y sigo yendo siempre que puedo y tengo tiempo.

If I can give this 0 stars I would. It was my boyfriends birthday and we decided to surprise him with dinner with his family told the waitress it was 12 of us and the said table is ready we get there and there is only 9 chairs and remind you the tables only fit the 9 chairs then I tell her I'm missing chairs she proceeds to slam them and give me attitude. The table next to us says if you want we don't mind moving to a booth so you can have the table and chairs so I asked she said no because we have other people that have waited longer I told her okay.... The server comes basically tells us "eat light and you'll be fine" because there is no space... we got up and left. We've been to Flanigan's so many times and have never had an issue definitely will not be coming back to this location. read more

I love Flannigans but this was a sad experience overall. Felt very rushed and uncomfortable from the moment we were sat. I used to be a regular here years ago and thought I would stop by with my family for some dinner after work, sad to say that it seemed like we stunk up the place or something. Very disappointing. read more

The best place to share a great time with friends and family !!! We loved ribs and fries!!! read more

Flanigan's - Hialeah - Tablet - Seafood Near Me - Hialeah, Florida

Man oh man. This place right here won my heart long ago. I've been to this place more than any other restaurant Miami. It's a local's go-to. Definitely not a Tourist trap. Their specials and great seafood choices makes it easy to dine-in and enjoy with friends or family. read more

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Terrible Experience - Completely Unacceptable This was by far the worst dining experience we've ever had. My wife arrived first and asked for a table for three. Shockingly, she was not asked for her name or phone number to be placed on the waitlist. Realizing the mistake, she followed up and was then added to a supposed 45-minute waitlist. However, people who arrived after us were seated before us. When we inquired, we were told she had been removed from the list for not responding to a text message she never received. We asked to speak with a manager (Manny), who not only failed to help but raised his voice and spoke to us disrespectfully. When I responded in a similar tone, he told us to leave the restaurant. We then requested a different manager, who came over and presented a completely twisted version of what had happened. Eventually, we were seated -- but after waiting over 30 minutes, our food never even arrived. This experience was incredibly frustrating from start to finish. Unprofessional staff, poor communication, and a total lack of accountability. We will not be returning, and I would caution others to think twice before visiting. I am giving one star because there is no way to not select a star. But is ZERO by far. read more