Great selection, priced well, helpful & friendly. I would have gone there much sooner if I was able…read moreto view their 40% table online. Some great deals!

It's frustrating when a website advertises a certain stock, and you decide to drive far to pick it…read moreup, only to get a "oh sorry, we don't have either of those". Too many times does this happen with no responsibility taken and all the weight left on the customer. This error is an opportunity for restorative practices. Saying "oh that's our bad" isn't professional, there should be some minor compensation given to the customer-- even an extra 10% off (is what? Like $5 at the end of the day) rather than a "oh, our bad" from the teenager at the counter. Will not be returning because the menus can't be trusted.

Overall, this is a good store lots of pretty good deals and a wide variety of products. I have…read moregotten clone cutting here a couple of times. Not all their vendors are that good for that. I would call out purple city genetics as not being worthy, especially because they don't provide any information about the strains they sell. I've had varying luck getting cuttings from them because some of them go immediately to bud when you take them home due to the light cycle shock. Two out of six of mine did that recently. I went back and complained and they gave me one cutting in return. I think they should've given me two to be honest, but I digress. The cutting business is very lucrative and they should make adjustments for the obvious issues that can easily arise. If someone takes the time to come back and discuss what happened and make that official - honor that it's not a lot to ask to keep a customer frankly. Chao is very nice and helpful. She actually knows her stuff and is on your side as a customer. It's only because of her I'm still a customer there. I think their policy on the clones stinks to be honest. I understand a lot of people mishandle them, but the situation where they sell a clone that you cannot possibly grow successfully is different.

The Organicann staff gives the best advice. The place has a great selection of products.read more

Today, Another day, another dollar spent here…read more DOLLARS WELL SPENT THAT IS! Haha Anddd I ALWAYS get great service here. These bud tenders are always so genuine. They don't just try to sell you anything. The manager Colin is awesome! First time I've been helped by him. He was super helpful, I appreciated his expertise, he was patient, I like to ask questions, I'm probably annoying sometimes. Ha. I seen his name tag and realized he was the manager. Perfect leader this place has. I already know his team is awesome. Thanks again Team SMH for keeping me elevated and medicated.

They started taxing now $15 in taxes for 2 items Beware,…read morethey used to not charge taxes and now they do

This place is absolutely the worse dispensary I've ever shopped at. The managers are not…read moreprofessional. They don't know how to stagger their employees breaks to accommodate scheduled deliveries. Their staff is rude about everything under the sun form questions regarding orders to just straight up lying about who's doing what. Avoid this location at all costs. If you got money to burn spend it else where. Brittany is a lazy worker. I understand not knowing a hotels specific lay out or map of the rooms but don't be rude because of your own ignorance. The manager Diego I believe is just as bad. This place needs to do a revamp of its employees and management. I've ran dispensaries and although it's hard work at times unprofessionalism and rudeness isn't something you should experience at a dispensary. It's weed. Smoke a joint and lose the attitude or just get a new job! Bums! Also would like to add that one of my jars had been opened. The seal was broke but upon delivery I wasn't able to check my products due to Brittany's attitude. I'll be contacting the BBB and other resources to report this place. Not only am I unsure if the items I have received have been tampered with but I haven't to throw it away because I don't know what these people may have done to it out of reaction for being held accountable. Shame on yall. Guessing someone wanted a little nug for themselves.

Nice and good. The staff always take time to help me find what I needed for pain. I never thought…read morethat cannabis would help so much, but it does. Thank you sparc

Just wanted 2 extend my gratitude & appreciation 2 this location's delivery guy, John…read more He's always kind, courteous, provided good service & light, comedic banter 2 match. Thnkx 4 your patience & understanding you're a 10/10 & a true asset 2 that establishment

I think they add their own flower intie other companies. I…read morebuy wood wide all the time back at home and this time this jar was NOT SEALED!!! and it had to worst flower I've ever smoked. NO TASTE! And NO EFFECT! GO SHOP SOMEWHERE ELSE PLEASE

Was out here camping at Russian River and we stopped in for some pre rolls. From the very…read morebeginning, they were so friendly and approachable. I'm very new to smoking so they were very helpful. The prices were great! And especially with the first timers 20% discount. I made a point to tell them that I felt especially welcomed being a woman and a first timer. I feel like marijuana can be such a male dominated field. Anyway, highly recommend and we will be back!

It depends on who helps you out, the girls are not that helpful and if you're gonna call and ask…read moreabout an item, just know they might say something else when you get to the store

I've driven by this spot so many times and I recently went in to check it out, I'm so glad I did…read more I went in the first time for Black Friday, so many good deals!!! They have my usual favorites I've purchased from other dispensaries and more I've not seen before. Everyone was nice each time I've been in there. They have a wide variety of all the things such as flower, cartridges, joints, and treats. I feel pricing is fair for what you get especially since they usually have deals going. It's a nice addition to this side of town.

I'm on vacation with my wife and her family. I am a permanent resident so I always carry 3 forms of…read moreID w me, thankfully. I go in show my state id- get accused of having a fake state ID from Illinois so I showed my drivers license, again got told they were fake and they will take them. I said they are not fake and I will argue with you because I just got those ((the real id)) so I showed my residence card and AGAIN HES NOT SURE (totally understandable) eventually he lets me go in. I totally get it it's fine but then My wife comes in, gets let in no problem. We are walking around and Then same asshole with a bandana around his head comes up and says my wife's id is fake WITHOUT EVEN LOOKING AT IT. They bring some other ass hole up to look at her I'd again- he says they won't take it bc it's fake. Even tho we r married have the same address and her parents are in the car who can also verify. If I'm using a fake ID I would make myself younger her than 31 and my wife younger than 27. She GOT TURNED AWAY I should've taken my buisness elsewhere but we are on a time crunch. Imagine the trouble we would've gone tru to get the exact same fake id. As I'm walking around I feel like this place is probably actually selling to minors and recently got caught, the transaction even felt sketchy. I go look at their reviews- horrible. And yelp tells me they are an unverified licensed buisness.i regret my purchase and will stay away from the chain in general. Wish I could give zero stars. Please look up the Illinois ID and make your staff familiar with their IDs. The guy said they have an emblem on the id that does not exist in any other of our family members ID. Guess All 6 of us have fakes. They sell scanners to verify and they also sell books with all the state IDs I would know because I'm a bartender and have to check IDs constantly. Flipping dicks. Wish I could've gotten their names. The girl was the only kind one.