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    Flaherty Financial Services

    5.0 (1 review)

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    10 years ago

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    United Security Assurance Co of PA

    United Security Assurance Co of PA

    (3 reviews)

    We are very unsatisfied with our experience. I do not believe USA evaluated our claim in good…read morefaith. Their basis for denying service was arbitrary in a Kafka-esque tour-de-force of circular reasoning. In fact, if I consider USA's work in the context of a surrealistic performance art piece, it is indeed provocative and ambitious. However, they are my elderly father's long-term care insurance provider. The company he paid a lot of money to with some comfort they would be there when he needed them, has failed us. Here's what the Insurance Commissioner had to say about them when I complained: "The policy is vague, and these terms are not defined in the policy. The company appears to be relying on their own definition of "extended care" and their own determination of when care began. " The company seems to be on some sort of downswing, so I guess you are unlikely to encounter them as an option, but I'd be very careful if you do. The experience has really colored my opinion of long-term care insurance providers. I'd recommend saving your money and hoping for the best in your time of need.

    This company is impossible to deal with. They make the paper work a nightmare, if you don't cross…read moreevery T and dot every I your claim will be denied. Right now I have had the health care providers fax the paper work 3 times and the lady at United says she hasn't received it. They take their time approving the claim and then it exceeds the window of when the benefits would be paid. We have filed 3 claims for healthcare for my dad and they haven't paid. The ironic part is my dad has been in the same condition for 5 years. When this company was owned by the other insurance company the claims were all handled quickly and professionally. I think it a scam, or they are going broke so they can't make their payments.

    Flaherty Financial Services - financialadvising - Updated May 2026

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