I had the pleasure of working with Madison today, and she was outstanding. She was incredibly…read morehelpful, knowledgeable, and patient, taking the time to answer all of our questions and guide us thoroughly through the paperwork. She made the entire process smooth and stress-free, and she was truly a joy to work with. She is a tremendous asset and absolutely deserves recognition for her exceptional service. If you visit the office on Cedar Crest Blvd, be sure to ask for Madison--you'll be glad you did!

Customer service was horrible! I called to ask a small question and before I even explained my…read moresituation the woman on the line said she has no idea what the price of services would be! So you can't tell me how much a title transfer in Pa is? A registration renewal? This used to be such an amazing service 10 years ago at this point it's obvious the employees hate what they do for a living and the fees are the only goal. What a shame.

If you are looking for an insurance agent who will take true care of you Vinny is the guy. He and…read morehis staff are at the top of their game and are always looking out for you above all. This is why I have been with them since 2006 even after relocating to the Philadelphia area. You will not find better.... Long time customer, can't say enough good about them..... Jerry

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: PA-313601

Somebody from the Christine Moscaritolo insurance agency in or around Allentown has been calling…read moreme. I finally answered the unknown number and a woman who worked for a State Farm agency was on the line, offering me an auto insurance quote. Either Christine, or one of her agents, I don't know. I have insurance but I told her "good luck," assuming she was going to get me a quote. She then hung up on me. So I dialed back to that number and got the same woman again. She started to talk about an auto quote, then hung up on me a second time. When I dialed back a third time, I got voicemail for Christine Moscaritolo agency, so I left a message. I tried the State Farm 800 number for customer support but was unable to find a human being there. With a little help from a local State Farm agency, I found that the number I had been using was abruptly "not in service." Same number I had already used for three calls, now dead. The local agency helped identify and connect me with another Moscaritolo agent. This was a male agent whose name was "John." I told "John" I wanted to talk to the agent I had started with, the one who hung up on me twice. "John" declined, saying he did not have time to find the agent to whom I had originally spoken. So I told him I would only accept a quote from the original agent who called me. He reiterated that he had no time to go through about 15 agents employed there to find that one. After being hung up on twice, I was only willing to talk about a quote with the original agent. That is a shabby way to treat potential customers, and I wanted her to have a chance to redeem herself. Unless and until I hear from that first agent, I will not accept a quote from State Farm Insurance. For auto, home, life, anything else. A company that treats me poorly before I'm a customer is not one that should expect me ever to become a customer.

I'm so happy I found this office. Customer service is excellent and they found me a great price…read moretoo! Highly recommend.

This is a scam to get people to Highmark wholecare plan, Ias nothing was compared with anything…read moreelse. It was supposed to be done and NO one will call me back from the office. I'm filing charges against Hitcho. STAY AWAY...

From the owner: Hitcho Insurance specializes in helping you find the correct Medicare Insurance plan that fits your…read moreneeds by providing education and recommendations based on a tailored approach. Licensed with the majority of all major Medicare Insruance providers, I'm confident I can provide the right plan that suits your lifestyle.

I want people to know this is not a gripe with Nationwide but rather with the Anthomy Mercado…read moreAgency. Unfortunately a zero star review is not an option. I purchased a vehicle and contacted them while signing my deal to add the new vehicle. These hacks assured me the same coverage would apply, essentially doubling our monthly payment. Beyond fair....but wait! Not only was my vehicle never added, but the bogus ID card they sent me to give to the dealer listed a renewal date of April 8. Nothing happens for a month, and then in my PO Box theres suddenly (yesterday) a cancellation notice for coverage on my wife's vehicle. The cancellation date? Yes, April 8th. Fascinating. Throw in that we are temporarily displaced due to losing a house fire, in an epic battle with homeowners insurance to pay the claim. Then these knuckleheads oversimplify the terms and conditions of an agreement apparently nullified at the end of our phone call and cant explain themselves! Dont ever rely on these jokers for anything. They dont even have the basics down.

From the owner: We are here so help with with all your insurance needs from Medicare programs and plans. Home and…read moreAuto affordable insurance. Business insurance and Bonds. my goal is to save you money and provide the best quality insurance that best suits you. So, call us today610-530-2001.

They were super helpful in helping me transfer my out of state license plate. It's more complicated…read morethan expected, and they helped to make it as easy as possible, considering all the steps. I also transferred my membership from another area. There is sometimes a delay in service because of the number of customers vs. the number of workers, but they have been helpful the few times I have been there.

Used to be great but service has been declining over the years. I've been with them 16 years. Last…read moreyear, I called for a tow and they never showed up. I ended up leaving and saw an alert that they were out at 3 am when they should've been out at 7pm. I would've been waiting all night! Today 1/22/25 was -4 out and my husband had a dead battery. Called them because we pay for the service after all. They told him they'd come out then reneged and said it was too cold for their techs to be out. Why pay for a service if you can't use it?