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    Colleen Williams - Coverage Made Clear

    5.0 (1 review)
    Closed Closed

    By appointment only

    Updated 3 months ago

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    Services - Colleen Williams - Coverage Made Clear

    Estate planning

    Inheritance planning

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    Investment management

    Life insurance

    Retirement planning

    Tax planning

    Trust planning

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    1 year ago

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    Christine Moscaritolo - State Farm Insurance Agent - Hey everyone! Just a heads up that our offices will be closing at 2:00 today!

    Christine Moscaritolo - State Farm Insurance Agent

    (8 reviews)

    Somebody from the Christine Moscaritolo insurance agency in or around Allentown has been calling…read moreme. I finally answered the unknown number and a woman who worked for a State Farm agency was on the line, offering me an auto insurance quote. Either Christine, or one of her agents, I don't know. I have insurance but I told her "good luck," assuming she was going to get me a quote. She then hung up on me. So I dialed back to that number and got the same woman again. She started to talk about an auto quote, then hung up on me a second time. When I dialed back a third time, I got voicemail for Christine Moscaritolo agency, so I left a message. I tried the State Farm 800 number for customer support but was unable to find a human being there. With a little help from a local State Farm agency, I found that the number I had been using was abruptly "not in service." Same number I had already used for three calls, now dead. The local agency helped identify and connect me with another Moscaritolo agent. This was a male agent whose name was "John." I told "John" I wanted to talk to the agent I had started with, the one who hung up on me twice. "John" declined, saying he did not have time to find the agent to whom I had originally spoken. So I told him I would only accept a quote from the original agent who called me. He reiterated that he had no time to go through about 15 agents employed there to find that one. After being hung up on twice, I was only willing to talk about a quote with the original agent. That is a shabby way to treat potential customers, and I wanted her to have a chance to redeem herself. Unless and until I hear from that first agent, I will not accept a quote from State Farm Insurance. For auto, home, life, anything else. A company that treats me poorly before I'm a customer is not one that should expect me ever to become a customer.

    I'm so happy I found this office. Customer service is excellent and they found me a great price…read moretoo! Highly recommend.

    Colleen Williams - Coverage Made Clear - financialadvising - Updated May 2026

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