We have used them for almost two years. Have always been kind, helpful and concerned about doing…read morea good job. They have done both cleaning and alterations for me. Have never had an issue, they will call if they have a question and are fairly priced.

They will ruin your clothes! Beware! I took a dress in which…read morehad spots. They used so many chemicals my spots were replaced by big worn spots! They still insisted I pay...because they dry cleaned the dress and tried to remove the spots. As I tried to talk to them about my concerns they started screaming..I paid but I will NEVER return and I will dispute my charges! One ruined dress $12.50.

Over the top customer service. Trisha went out of her way to help and very friendly. The…read morecommunication has been great from everyone.

I've been using Loads of Clothes Laundry Services for several years now for self serve laundry but…read morerecently switched to their in-house laundry services and I honestly can't imagine trusting anyone else with my laundry. They have consistently proven themselves to be one of the best in the business, and here's why: First, the turnaround time is impressive. No matter how busy they are, they always get my clothes back to me quickly -- which is huge when you're running a busy household or need things done on a schedule. Second, the pricing is fair and transparent. You get incredible value for what you pay, and there are never any surprise charges. For the quality of service they provide, the prices are genuinely hard to beat. But what really sets Loads of Clothes apart is the management. They don't just run a laundry service -- they run it with real care and dedication. I've seen them go above and beyond time and time again, handling things with a level of attention that you just don't find everywhere. It's clear that they take pride in what they do. The staff is always friendly and professional, making every interaction a pleasant one. You're treated like a valued customer, not just another order to process. If you're looking for a laundry service you can trust year after year, look no further. Loads of Clothes has earned every bit of my loyalty, and I recommend them without hesitation!

Great service. Managed to remove stain from beloved bed spread. Conveniently located for Donelson…read morearea. Easy to park

So friendly, so efficient! My shirts came back brighter and better! I think John is the owner,…read morevery engaged, hard working!

How much better than this can it get? Once a week we leave…read moreour dry cleaning outside our front door in the yellow bag they give us and the next day all our dry cleaning is hanging on a hook outside our door. They cost the same as the other dry cleaners in town, do the same quality service AND I dont have to go drop it off or pick it up. And on those rare occasions when I have needed them to pick something up on a different day, I just made a call and they accommodated me. Pretty darn cool.

It is so nice to have someone pick your clothes up from your house and bring back. They are always…read morepolite and do excellent work. It's also a quick turnaround.

This was a great dry cleaners and minority owned. They also cleaned sneakers for a great deal. I…read moredon't know if they're still open however. Could be another biz COVID destroyed.

Very helpful. They did a great job laundering my down comforter. My cat in retaliation for dog…read moresitting peed a huge puddle on it. Stain is completely gone and the lady that assisted me was just lovely. The price was fair.

Best dry cleaner in Hermitage! They are very consistent and they will take your old hangers back…read moreand recycle them

I wouldn't even give this place one star. They just charged me $40 to clean a dress. Did not…read moredisclose how much it would be when I dropped it off. I should've read the other reviews of this place ripping people off. The dress doesn't even look great. Absolutely unhappy.

I bring my business shirts and pants here for cleaning/pressing…read more Simply put, this business goes "above and beyond" to meet expectations. And, isn't that what' it's all about? Here's my case (and my every experience): - greeting with a smile - demonstrate sincere appreciation for your business - honor their commitment on having your clothes ready - explaining any issue they addressed (e.g. tough stain, wear-n-tear, damage) - tagging any sign of distressed fabric, etc. - and last (but not least) they are a Green operation. And now, most recently, I've enrolled in their home delivery program! Well, this is elite service at the highest level. They drop-off and pick-up at my home. That's right, I no longer have to drive to them. Sweet! - and convenient as can be. (I should have done this far sooner!) I'm impressed!

I brought my boyfriend's suit jackets and matching pants here to get dry cleaned and they did…read moreamazing! They look brand new! It cost $100 to get two suit jackets and two matching pants dry cleaned. They also charge a pet hair removal fee if your clothes have animal hair on them. Overall I am pleased with the service provided and will use them again in the future just for special occasions because they are on the pricier side. I did enjoy receiving text updates on the status of the clothing. They also offer free delivery as well.

Basically maintained. Often dirty. Attendant speaks and understands very little English. Attendant…read moreis often uncooperative, also.

The place is better than ever! The new manager Silver is a great guy who is extremely kind and…read morehelpful.