Checked out this new car wash in Gaithersburg. I was expecting a touchless car wash, but unfortunately it was with brushes. Unless I was told wrong, there was no information on touchless provided so I assumed this location didn't have it. I ended up getting the Deluxe car wash which covered a lot of areas, including the undercarriage. It ended with ceramic coating (not really much), and tire shine (sloppy job on the tires). Overall, the staff were fantastic. Shout out to Kaitlin. I pulled into one of the cleaning bays after the wash was complete to further dry the car with the towels provided by them. These bays also have free vacuuming which is a plus if you need to do your interior cleaning yourself. I took my Toyota here, which was fine. But, as for my Tesla, I don't plan to bring it here as there was no touchless car wash which is preferred for it. read more

A solid car wash option in MoCo/gaithersburg. The service here was fast and friendly. Easy to navigate the location and options. The car wash was solid, pretty straightforward. They offer free self vacuums and towels to dry you own car. They don't have folks to clean/detail the inside for you which is a bummmer but for the prices for self service is pretty good. Look out for online coupons to make sure you get a deal. read more

Flagship Carwash - Car Wash Near Me - Gaithersburg, Maryland

Way too expensive for a mediocre wash. I'd like the old place better where you could wash your own car. read more

Flagship Carwash - Prices - Car Wash Near Me - Gaithersburg, Maryland

I received carwash coupons from my daughter(40 in number). just found 30 of them are expired! That $450 worth atv$15 each. It's in the fine print! Welcome to another scam in Trump world. NEVER USE FLAGSHIP ! read more

My bumper was damaged during the carwash and they wont take responsibility. A very greedy company that just makes excuses to avoid responsibility read more

I have my membership for over 3 months now and the tireshine machine still not working read more

Flagship Carwash - Car Wash Near Me - Gaithersburg, Maryland

Great first time experience. Wasn't busy:) Friendly, helpful guys. Car looks great. Bonus points for vacuum and towels.

The system is so well organized and my car comes out like new every time. Staff is helpful and I never consider going anywhere else to wash my car! read more

Broke my spoiler clean off, called them and never answered. Called costumer support, they said it wasn't their problem, sent even more emails to this location, barely answered. It has been almost 10 business days, haven't heard back. I don't recommend. read more

Worst place ever !!! I was paying monthly to Wash my car and i came the other day they told me my membership had expired, but they were charging me every month, they did not let me wash my car that da when Im paying monthly, they were rude too. Do not go to this place. Bad customer service. read more

Gets the job done. A lil complicated with those tokens but makes then goes quick. I love washing my car myself so it helps

WARNING!!! Their dirty brushes scraped the paint on the hood of my car and they will not take responsibility. I will have to go to court.

Brand new black civic scratches in several spots. The manager said that it's impossible that his car wash did this to my car. The car has 140 miles on it and it's never been washed. I thought since the facilities was new it would be fine. NOT!! The management was very defensive and the manager waled away and told the other manager to help me. If you like your paint be careful!! read more

I should have read Yelp first. I visited today - Feb 1 2020 and started by attempting to vacuum my vehicle . The claw kept falling off which is almost expected so I had to hold the claw on the hose the whole time. It stopped vacuuming altogether and I wondered why, because I could hear it running. The hose came off on the other end too! So I go to wash my car and no suds come out of the brush. I start the sprayer and get soaked... there's a hole in the hose! Of course there is no one working there to be found. Just go somewhere else. They are obviously just letting the place fall apart and raking in money selling tokens. read more

Flagship Carwash - Broken hose sprayed me good! - Car Wash Near Me - Gaithersburg, Maryland

AVOID this location! GO TO GERMANTOWN! got 25 tokens for $20... leaving 2.5 hrs older, $20 poorer and a season of car washes ruined *timers don't match my timer on phone -tested w phone+watch (only2tokens worth today...in 1of 2 bays i used)*11 tokens wasted on self wash only last 6 actually worked (token 6 got the:water, soap and undercarriage items to kick in2 bays*wasted 2 more tokens on vacuum that was 100% plugged #FAIL! read more

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Read reviews before coming, I wish I did! With this COVID and all the closures. I had to get my car washed! My car was just sooo dusty! I went through the drive in, where you can pay with a credit card. I chose $9 package just to see if theyll do a "decent" job. Well, to sum it up nooooo. My car is covered in watermarks. I rather buy some carwash stuff and wash my car at my folks house. You might have luck if you do the wash it yourself, but I only had a 20 and didnt when get all tokens. Other Yelpers have mentioned that short change you with tokens... im glad i didnt get the $12 package. Lesson learned. read more

This is my go to carwash! I wish they open up more of these self car washes. I don't like the machines, because they scratch and don't catch the smaller areas. I appreciate my vehicles, after all they cost so much, so I gotta take care of my investment. I always come during the week days, so I've never seen the weekend crowd. No complaints here. Thanks for the good power wash settings, and shaded washing area! read more

Flagship Carwash - These are the options, don't forget cash and then buy tokens. - Car Wash Near Me - Gaithersburg, Maryland

I wish the directions were more clear about where you get the tokens for the machine but this is my go to place now because getting my car detailed costs so much. Plus it's a fun activity. I rather do it in my own and not get any damage. Def visit here on weekdays because weekends are busy!!! read more

Car wash credit card machine was down so I used cash. The machine ate my bill and didn't give me any change. Called the number to get some help, waited forever for someone to answer only to be told to talk to a manager on site - who wasn't on site and none of the workers could give me my change. So it's a cheap car wash, but I'll never see my $20 again. read more

Only use when your desperate for a wash only. Don't bother with the spot free rinse-it puts spot on your car. read more

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Who Carries cash anymore? Fix your card machine. Or better yet, switch to quarters instead of tokens

The automatic car wash is always broken and the brushes suck at the car wash bays. How long does it take to fix a car wash. No one wants to wash their car in 20 degree weather. Also the kids always hanging around is quite off putting read more

I have to say that, initially, the automated system and car wash was poor. But Carlos, the Manager, at this location was EXCEPTIONAL!!! Not only did he respond to me promptly, he called again and told me to come back for my change.. when I got there, not only did he give me back my change, but he went above and beyond and literally helped hand wash my car!!! WOW.. I am greatly thankful to his dedication and superb costumer service!! Thank you Carlos!! read more

Flagship Carwash - Proof I overpaid 8$ and got 0 back - Car Wash Near Me - Gaithersburg, Maryland

Don't waste your money. The automatic bays don't do anything except look cool. See pictures AFTER wash was complete. read more

Flagship Carwash - AFTER their 12$ ultimate wash.. I'll let the pictures speak for themselves. Car wasn't even that dirty going in. Just some dust and such. - Car Wash Near Me - Gaithersburg, Maryland

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Convenient when it works, unfortunately the credit card readers on both of the automated wash bays have been out of commission for the last month. This is an all to regular occurrence. Customer feedback through their website has gone unanswered for over a week. read more

Do not use the automatic touchless they charge 12$ but the system only makes it through the presoak and stops Dont try to call its fax only. Worst business practices. A company that steals your money and then you cannot contact. Someone with money sue the hell out of them..... If i was local trust me i would HUNT these folks down Anyone know a corporate contact ???? read more

If I could give a 0 star review, I would. This automatic car wash absolutely destroyed all the chrome trim on my car. It uses recycled water full of acid that will stain your trim since the dryer doesn't work very well. Be aware, your car will be damaged going here, and you will get zero response from the company itself. As a result, you'll have to file a claim against them with your insurance company if you want the damages fixed. read more

Flagship Carwash - Drip marks from the recycled acid water and chemicals they use. - Car Wash Near Me - Gaithersburg, Maryland

The air pump wasn't working for about 6 months. (Finally working again when I went there today.) I spoke to the manager and he said people abuse it but I think that's a red herring. Sure, there may be people not spooling up the hose after use but a busted hose has never been the problem. For the 6 months it was out of order, it was the pump itself, not the hose. At the very least they could've put a sign up on the pump saying it was out of order. Instead, you had to drive up to it each time, unspool the hose, try it on a tire, only to find out it had no pressure. read more

I went 2 times once for the last 2 week....I just went yesterday and the automatic bays are trash....I went for a quick wash paid the $9 one and after spotfree wash it stayed on stop like it was stuck no drying nothing and it did that both times I went I just left....it usually dry and then says go nothing it was stuck both times and I don't have time to waste so I say forget the dryer cause it's trash too don't dry good one side still be wet read more

Pretty good carwash ! Great prices & the staff is so amazing. 9/10 times your car will be SQUEAKY clean !

Nice location, but no service around for help and vacuums are always malfunctioned w/ no error to tell anyone. For sure not coming back to this place. Rather drive nearby to Germantown and wash my car with proper working materials.. read more

Suction on the vacuum sucks! Also, I put 2 tokens into two different machines for a cloth and a sponge to wipe down the interior of my car and it ate both tokens and did not give me either cloth/sponge!!! read more