1. FixOn Mobile Mechanic

0

Las Vegas, NV

FixOn Mobile Mechanic

5.0 (1 review)
Open • Open 24 hours

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Services - FixOn Mobile Mechanic

Auto general diagnosis

Auto HVAC repair

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Recommended Reviews - FixOn Mobile Mechanic

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2 months ago

Very quick to respond and very friendly. Really enjoy knowing there is a good mobile auto tech nearby!

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Went in for an oil change/tire rotation and to ask about my AC not working also having a feeling…read morethey'd find some other maintenance to be done. I came in stressed and I left happy. Misty was very welcoming and kind. There was some more maintenance to do as i suspected, and she explained everything to me very simply where I could understand without treating me like a child. My car was done before the estimated time, and within a very reasonable price for everything I got done. Matthew was also working the desk, and he seemed great as well towards those he helped

Extremely bad experience…read more I scheduled an appointment for an oil change and showed up on time. When I checked in, I asked the woman at the front desk how long it would take, and she told me "about half an hour." I left to grab something to eat and came back an hour later only to find that they hadn't even touched my car. When I asked about it, she looked at me like I was crazy for coming back and irritatedly explained that they were backed up something that was never communicated to me in the first place. She knew I was waiting on the car because I specifically told her I was going to get food. The issue isn't that they were behind schedule, things happen. The problem is the terrible communication and complete lack of respect for customers' time. If they had simply told me they were running behind, I could have chosen to leave or arrange an Uber. They also don't seem to understand what a scheduled appointment means. Her explanation was that they operate "more like a doctor's office where you wait for your doctor." Even doctors usually communicate delays better than this and that's saying something. Overall, very disappointing customer service and poor communication.

FixOn Mobile Mechanic - autorepair - Updated October 2026

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