On 3/28 I was left hanging for over an hour by another appliance repair technician that was highly rated on yelp. Disappointed, I went back to Yelp to find another technician that was (hopefully) available same day. Yelp created a project for my "oven repair" and Yevhen was one of the first to ask me what my issue was, and to send photos. After sending a few photos and discussing my issue, he told me he could be available (same day) to come check on our appliance. I thought, "perfect!" He said the charge was $49 that would be applied toward repair if he could fix it. He arrived during the time frame he gave and quickly evaluated the issue. Unfortunately, there was a very small (localized) electrical fire from an accidental spill, and caused the oven to short. Our oven is part of the counter and located directly below the stove, so he had to remove the oven completely to inspect it. You could see where the short happened and how the oven was affected once he removed it from is place in the wall. He walked me through how to turn off my breaker, where the issues were with the electrical board, and how he could fix it. It would definitely require a new part and that there were 2 steps it could take in order to fully fix it. The 2nd step was just in case the oven didn't work once the new part was installed. I felt he was extremely detailed and thorough as he explained everything that could possibly be a factor. It made me feel comfortable and that he was being straight up and honest about the process. He took a few minutes to jump on his phone and as soon as he found the part, he showed me the cost of it, and then wrote up an estimate. It was way more affordable than having to replace my oven (our model is discontinued & a new model is $1100), which was great although, the part wouldn't be available until 4/2. This was fine because we didn't plan on using the oven and could get by with the stove and other appliances we have in our house for cooking. He contacted me 4/1 to let me know he had the part and that he could come over between 10-11 on 4/2. I was working, and wouldn't able to stay home the entire morning, so he was polite enough to call me when he was 10 mins away. As soon as we hung up, I sped home and he was waiting for me. He got to work on the oven right away and was done within 15 mins or so. He turned on the breaker, and the oven started making noise. Then the time populated and I knew we were golden. He tested it to make sure it heated up, which it did. However I didn't have time to fully test it. I paid him and he left. I planned to test it when I got home from work. I made a loaf of pumpkin bread and voila, it worked perfectly. I'd highly recommend Fix Kot to anyone who needs their appliances fixed. Quick, honest, and efficient service. Thank you Yevhen! read more

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WOW what amazing customer service! I called Fixkot at 7am and they were here the same day, by 11am to fix our broken dryer belt. He replaced all the parts, good as new, within 30 minutes! I am blown away! I highly recommend utilizing this small business for your next appliance repair! read more

Eugene is amazing! Came day before Thanksgiving to save the holiday & replace the igniter that burned out in our Samsung oven at the worst time! He replied within minutes of my Yelp message and was at my house in less than 15 min. He quickly diagnosed and repaired the oven at a great price. He is polite and was super clean & quiet while he worked. Cannot recommend Fix Kot & Eugene enough! read more

Fixkot - Oven working at max power once again! - Appliances & Repair Near Me - Carlsbad, California

Eugene was able to come the day after I called on a weekend to fix our dryer. The service was quick and very reasonable. He was friendly and informative. I would definitely recommend and use his services in the future. read more

Eugene came on time, he knew exactly what needs to be done for the Samsung washer, finished, and tested everything quickly.

Eugene was amazing and went above and beyond for us. Cannot say enough good things about him! He did everything and more for our washer and we will definitely be using him for all appliances moving forward. read more

We recently had a refrigerator that would not stay cool. Started a project in Yelp, which is where I found Fix Kot. Their response was very quick. The service was very professional and thorough and includes a 90 day warranty. Our technician was Eugene. He was very pleasant and explained everything during his diagnosis we understood everything that was wrong with the appliance he went and purchased the parts, came back, defrosted and cleaned our refrigeratorand now it blows cool. It was a great experience and I highly recommend. read more

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Got a response right away. He was there 30 mins later and fixed the issue quickly! Will absolutely got right back if anything happens

This review is a little overdue. I sent out a general request to different businesses very early one morning and Eugene was first to respond. He is on top of it! He answered very promptly and I believe he was even able to come the very next day. Eugene was able to fix both the washer and dryer. The washer had a problem with the sensor and the dryer had something wrong with the belt. Eugene is very passionate about what he does and I'd highly recommend him. Thank you so much! read more

Washer repair done professionally at a fair price with great follow up I would highly recommend read more

Eugene came on a Sunday. He was on time. He knew exactly what to do and got the repair done very quikly. He explained everything to me and answered all my questions. whenever I need appliance repairs in the future I will call him. 10 out of 10 read more

Guy came out, spent 5 minutes looking, said we needed a new water filter and that would fix it. Told us which filter to order and gave us a picture of it. We ordered it and it came that day. Didn't fix it. Charged us $78 service call. We called to say it didn't fix it. He kept saying we ordered the wrong filter even though it was the exact one he told us to order. Said if he had to come back out it was another service call charge of $78 to do so. Don't waste your money or time on these folks. read more

Called in for a dryer repair and received A++++ service from Mr Eugene. Very honest and his price rates are very reasonable! read more

Fixkot - Running like new ! - Appliances & Repair Near Me - Carlsbad, California

Very professional, Eugene arrived when he said he would, worked on our refrigerator to get it working again. Eugene checked on the status the next day to Make sure all was good. Very nice and professional. read more

Eugene was able to come out the same day, which was great since we had already been a couple days without a washing machine. He was easy to communicate with, honest, and tried his best to save us some money. I would definitely use him in the future, and recommend him to others. read more

Eugene, the owner, was quick to and very polite in responding to my issue. I had an LG Washer that was displaying an error code of LE and the washer would not complete a spin cycle. It turns out that a simple Hall sensor (i.e. speed sensor) had failed. He even showed me how to replace it myself in the future. Now that's customer service! I highly recommend Euguene and his company for appliance repair. 5-Stars! read more

Eugene knows what he's doing. My washer was leaking and I asked him if it was worth repairing instead of buying a new one and he said of course is worth repairing. First I ordered the parts on Amazon which were much cheaper than OEM. Eugene saw the parts and he said, I can do the work and replace them but it's gonna leak. I trusted him so I purchased original parts which were almost 3x more expensive but he promised I would not have any problems. I'm so glad I listened to Eugene bc it's running like new and he really took care of it. He stands behind his warranty as well if you get original parts and you listen to him, he will stand behind his work. Good man. Thank you read more

Eugene was pleasant and was efficient at diagnosing the issue with our stove/oven. Will use again. Thank you!

We called Fix Kot when our dryer started making a very loud squeaky noise, and Eugene Kot came out promptly ON A SUNDAY to fix it. He's efficient, trustworthy, and not bothered by our very large dog. A+! read more

Our Experience was great with Eugene he responded quickly to our call and was very good and honest with pricing and information about our dryer . It took him about 2 hours he got our dryer working and looking like new , he is very careful and clean with his work . We will not hesitate to recommend Eugene to anyone that needs his services. read more

Fixkot - Eugene the repair technician. - Appliances & Repair Near Me - Carlsbad, California

Writing this review as he works on my dryer, straight to the point and at a great cost, requested service literally 3 hours ago and he's about done with my dryer, great service, 5 . I'll be calling him again if anything breakd down. Dryer is running like new again. I made a decision either get another used dryer which god knows what was used in there or get mine fixed so I said let's go. read more

Eugene provided a great and safe experience. I contacted him on a Thursday, he was at my place within a few hours for a free diagnostic. And returned the next day for the repair of my washing machine with genuine Samsung parts. The total time was less than one hour. Amazing. And he walked me through the process of his repair. My family will definitely be using this small business again for appliance repairs. read more

Timely, quick response, true to his word, super friendly and solved our problem! We'll definitely contact again if another appliance has an issue. read more

Professional. Efficient and honest. Inspected our dryer and was able to identify and address the issues in a timely manner. Thank you! read more

Eugene responded to my message timely and showed up on time. He quickly figured out the problem of my washer. Great service!!

Messaged the company via yelp at 10 pm and he was willing to come help at 9 am the next day. Diagnosed the problem, left to buy the part, and quickly replaced it to get my Whirlpool refrigerator back to being cold. We identified another problem but he was very honest and let me know how i could get the part myself and replace. Highly recommend! read more

My old Kenmore freezer was working but the fridge isn't cooling enough. I had to throw away a bunch of food due to spoiling. I requested from Yelp early Sunday morning, Eugene responded first and came the same day diagnosed the issue, got a quote, started the job, and had it done on the same day. He also gave me tips on how to maintain and keep my fridge running for years( I'm new homeowner and never learned these things). Thanks to him, my fridge is working again. read more

Eugene was incredibly responsive and efficient! I reached out to him late Saturday night around 10 PM when my refrigerator stopped working. He replied right away and was at my home the next morning (Sunday!). He quickly diagnosed the issue, ordered the necessary part, and returned by Monday afternoon to complete the repair. Everything is working perfectly now--truly great service! read more

Prompt response, reasonable price and most importantly show me where is the problem and how he will fix it. Highly recommend this business!

Eugene was very helpful - he came within 30 minutes of me reaching out with availability for our washing machine that was leaking water today. He was able to diagnose that the issue was not the washing machine but in fact the drain line. $49 service fee was perfectly reasonable for his time and the proper diagnosis. I appreciate his timeliness and honesty and we will be calling Eugene for our future needs! read more

Honest and prompt service. The technician had issues finding the leak from the washer but asked qualifying questions to find the problem and fixed it quickly. I will use them again! read more

I put a service request for my washing machine and Fix Kot responded right away, with reasonable diagnostic cost and fixed the issue same day and cleaned our dryer out. The work was done with very upfront and reasonable cost and showed the necessity of clean out along the way. We even discussed realistic decisions between repair vs replacement for issues unrelated to his visit. I will definitely use Fix Kot for future appliance repairs/installation as my appliances are repaired but ultimately will need replacing soon due to old age. Highly recommend. Thank you! read more

Very honest, direct, friendly, polite, very reasonable priced. Great value for fridge repair.

I requested service through the yelp app for dryer repair and Messaged Fix Kot. The tech was here same day, wore shoe covers inside my home and had my dryer working in less than an hour! Very reasonably priced, very personable and professional. When my washer or dryer fail in the future- I know who to call. 10/10 would highly recommended to anyone. Thank you for your help ! read more

Eugene from Fix Kot messaged me soon after I sent a request on Yelp. I went with him since he offered to come do a free diagnosis on my oven whereas other companies required a fee. I also appreciate that he put covers on his shoes before coming into my house. He tested various parts and found that the issue was the control board and thoroughly showed me step by step where my oven was causing it to fail. He looked up the broken part and showed me the price of the OEM part from his provider and was able to order it and install it the next day. My oven works great now! Fair price on labor. Highly recommend his service. read more

i called in the morning and they came out in the afternoon. checked my ice maker, ordered the part and it was installed 3 days latter. They are prompt,accommodating and he wore booties over his shoes. I would highly recommend Fix Kot. read more

The young man who owns this company was amazing !! He even came on a Sunday!! He really knows his appliances and explained everything that he was doing . He was honest, reasonable , knowledgeable and so polite and kind . I'm definitely saving his business card!!! read more

Eugene was great! He came to look at our broken washer and gave us the honest assessment that it would be better to buy a new one than to pay him to repair it (the cost being just as high as a new machine). While he was there he performed a cleaning maintenance service on our dryer and replaced a belt. Great guy and great service. read more

I highly recommend this business. We contacted Eugene that morning about our clothes dryer. He gave a 2-hour window for the diagnosis work: 12 to 2 pm. He showed up right around 12 pm. Conducted a thorough assessment of the issue by checking every element and contact point and then recommended replacing the part that was causing the issue. The estimated cost was reasonable but he did not have the part with him so he said he'll pick it up that evening and bring it over the next morning. Later that afternoon he called and said that he got the part already and will stop by around 5 pm to install it. He showed up right around 5 pm and installed the part. He even replaced the drum belt for free. I give this business the highest marks for promptness, honesty, and quality of work. read more

Eugene did an awesome job fixing our oven, just in time for thanksgiving. He arrived on time, figured out the problem, ordered the necessary replacement and one hour later we had a working oven. Definitely consider fix kot when you need a repair. read more