Just had the worst experience at Wren Tires, formerly known as Cheapie Tires n Granite City right…read morebefore the turn into Madison. They sold me a crappy used tire with a patch and I didn't know it was bad til I bought a new tire since no used tires were in stock for over a week (another reoccurring problem). The tire tech told me that I needed a new tire because this tire he rotated was crap and whoever sold it to you screwed you over and I said the jokes on you because I bought it right here less than two weeks ago which is there time limit for a warranty with a receipt which I had the receipt and showed it was under warranty. But since the two tire techs disagreed - Randy & Shane nothing was offered to be done. Alex instantly got an attitude and was yelling at me which I explained was not customer service and it's implying that you are calling your customer a liar when I've bought 3 tires from them this summer so I'm a good customer that tries to support local business. And working there 10 years changing tired doesn't make you a tire expert. Where are your qualifications, certificates and degrees? Then they offered me a $10 credit towards a new tire when I paid $53 and when I would not agree after 30 minutes then they raised it to $20 which is still unacceptable as they are just tossing out prices and making up numbers. They got super annoyed and frustrated when I called Dobbs at their location to schedule my game plan to get this tire fixed today.I said you wasted enough of my day and I lost hours of o come down here for no reason. I told them by this display of poor service and communication and lack of meeting customers needs I will talk my business elsewhere and I did. I'm at Dobb's in Edwardsville on Hey 157 and they actually had a lower priced tire. Wren tires was $130 and Dobb's is $125 plus free balancing and will even inspect all my tires for free too since they were familiar with the horror stories from cheapies and understood how important my safety is and my concern about driving on a bad tire since I DoorDash all over Madison and St. Clair county and already had a blow out on Hey 203 and a flat in Highland. Plus I'm driving next month to Eureka and will often because it's football season. I should have went here to begin with but I heard they were so expensive. However, I called 7 other tire places and they were all more expensive - Car X being the highest and all of them would of had to order it which takes 1-3 more days (even Wren Tires plus you pay 1/2 upfront) plus that's another reason to have to take time off work and risk driving longer on the bad tire. Dobb's already had it in stock and are friendly, give out their names, prompt (fit me in when they originally had no appointments) after they heard my horror story of what I have endured since 11am today. In fact, Wren Tires heard me talking to Dobbs which escalated them both but I was already waiting on a call back from owner or seeing about a better deal as they put my tires back on the at to drive off . Alex sarcastically said in her exaggerated, flair for drama way, "you've been here over an hour and you need to leave now" so how is that for a way to run a business and use your customer service skills to promote your small business. Actually It was because they were less expensive anyway and if I have to buy a new tire and I have faith in them and have had good luck with them before but tried staying local until Wren Tires disappointed me and took advantage of me so it is not worth the aggravation. They are going through employees like toilet paper. Every time I went they were like that person got fired or quit, etc. There is always a new face. But I'm supposed to take them at their word and trust them, that's a hard no. Their waiting room is sketchy and not well ventilated or you can sit on a hot metal picnic table that is directly in the sun. That's there hospitality. Avoid them at all costs. They will tell you lies just to take your money and then make excuses to not use your warranty. They don't even deserve one star. In addition, the used tires I bought this summer need to be replaced in the next few month before winter because they only work 40% wet. They also broke my tire sensor installing my new tire last Saturday and refused to accept responsibility for it. I will get that at my mechanic because it is higher at Dobbs. Thank goodness for BG Automotive. Now I know who I can trust and who do I need to go see outside this town for quality and professional service.And will honor same tire price when IThey don't know what they are talking about and just push off tires on you do they get paid even if they are no good and have a patch on them. They are an eyesore and a running a scam in this community. Buyer beware or honestly just don't go there. Wren Tires does not deserve your business and you don't deserve their treatment of customers so save your money and increase your safety by going elsewhere.

I had a quiet place good service and friendly good prices didn't complain at all. I would recommend…read moreto anybody.

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

This shop is next to my workplace, so I thought this would be an easy way to get an oil change…read more Drop the car off at 8am and pick it up at 5. Easy enough I thought. I leave work at 5:30pm and hear a scraping sound, I hit the highway and it gets louder, I pull over at the first exit and discover that they didn't attach my skid plate. Thankfully I had AAA, called them and they had to send out two trucks since the first one couldn't repair it. They were going to tow my car until the serviceman was able to do a quick fix on the side of the road. By this time, I had spent over 2 1/2 hours on the side of the road in 90-degree heat on a Friday night where I had dinner plans (these plans were obviously missed). I get home at 8:30pm, a normal 30-minute drive taking 3 hours. I send them an e-mail detailing how they forgot to bolt on my skid plate. Monday they call and I'm told that as long as they have an open bay available, they should be able to get my car in. "What?!" You botch the job and then you're not even guaranteeing that you'll be able to get it fixed the next time I bring it in? They have on their site that they will pick your car up and return it to you, they do not offer me this service. They don't offer a refund, discount or anything, I don't even get an apology in person. The only apology I ever received was via text after they secured my plate. That apology was preceded by the sentence, "There doesn't appear to be GREAT damage to your skidplate". Oh cool, your shop's incompetence damaged my car, but at least it's not "Great" damage. They give you a 20-point inspection when you get an oil change, 6 of those items are "undercar", but apparently nobody noticed a loose skid plate! Which pretty much makes this whole inspection completely worthless as I don't trust it. To put your family name on this business and offer such a crap service is unfathomable to me. I will never come here again.

This is my go-to auto shop in the Belleville area!!! A locally owned business, who I fully trust…read more Funny enough I started posting on Yelp because I almost got screwed trying to get my car fixed years back. Now raving about and sharing my experiences with people to places I love. MeckFessel's Auto and Tire would be one of them. I have brought in my car 10+ times at this point, from oil changes to larger mechanical issues. This business can do it all. An overall diagnostic will be done first on your vehicle, followed by a report with confirmed prices. Then you will approve before anything is completed. If you're having car trouble this is a reliable, affordable, and trustworthy business to come to. Also don't forget to show your AAA card, a discount is offered upon check out!!

Highly recommend, stopped his lunch to help us. We asked him to finish his lunch and we would be…read moreback. No rush - enjoy his lunch. Amazingly friendly, helpful - love small town locally owned businesses - the true backbone of this great country! Hardworking - good people!

John is the best. It is like stepping back Into 1950s era work ethic, honesty and commitment to the…read morecustomer. Every time.

Good ethics in auto repair have been hard to find, like since cars. With that in mind, I am happy…read moreto say that I would highly recommend you give them the opportunity to service your vehicle with care, kindness and professionalism. I have had multiple issues dealt with throughly and at very reasonable cost. Thanks Vern's.

Had an on going electrical issue in an older vehicle. Verns Automotive did an outstanding job in…read moretracking it down. Thank you

Owner and Technicians are wonderful to work with. Great Work and Customer Service. Exceptional…read morevalue for the cost. In and out as fast as possible. No up-selling.

I've been in here 3 times now. The first time I was looking for new tires. They told me they were 2…read moreweeks out. I went elsewhere and got tires for my and my daughter's car. (8 tires) 2nd time looking to balance 2 tires. Again no time. Today I had a flat a block from them, I pulled in and explained I just got a flat and can you help? ( I'm 67 & handicapped) they told me no but if you leave it they may be able to get to it tomorrow. What ever happened to customer service? My family and I will not be going back to this place, and we live in Troy!!

Took my car in for tire rotation, the most basic tire service. They somehow managed to screw that…read moreup!! My tires have directional treads, they put them back on the wrong sides!! REALLY ??!! they have someone working there who doesn't know about directional treads?? Two days later I got tire pressure warnings on all tires because of it. Had to take it somewhere else to fix it. How stupid !

I HIGHLY recommend Dobbs. I was referred here from another garage that only services semi trucks…read more We had a wheel/tire issue on our way from Kansas City to NYC to move my daughter into her Manhattan apartment. They IMMEDIATELY got us in (even though they had a full schedule & looked extremely busy. We ended up with a cracked wheel & they didn't have another to replace it with (wheels & tires for the Camero are very difficult to find anywhere) but for 3 hours the manager called around trying to find us one, they straightened out the computer gauges (Walmart had done it incorrectly whn we bought new tires) & spent a lot of time on our issue only for us to have to go elsewhere. The staff was excellent-informative, helpful, kind etc & we were barely charged ANYTHING. I'm not easily impressed (am OFTEN called high maintenance) so I don't give credit if it isn't earned. They helped us the best they could in our bad situation & I was very very impressed & so grateful we were referred there!! Thank you Dobbs!!

I would like to thank Hood's Automotive for their excellent fast service on my car. My wife and I…read moreare on a long road trip and I found a screw in a tire. I called Hood's and they saw me immediately and fixed us up quickly! Michelle and Todd were very gracious, friendly and professional. Travis fixed up the car so quickly and saved our trip! We thank you! Life is good with an excellent local business like Hood's!

They do fantastic work there and they don't overcharge you. Very happy and professional with their…read moreservice