First of all let me start by saying that my dad is a senior who lives in NW Calgary and I live in Southern California, so when he told me someone backed into his car, I immediately called Garry Chan at Strathmore Fix Auto.
I knew I could trust him as he had done work for me in the past when he worked at a different shop, and I was right. He took care of everything. My dad had no idea how to navigate the whole insurance thing and I was in a different country so I pretty much had to rely on Garry for everything.
They handled all of the claim paperwork, got all the necessary authorizations from the other guy's insurance company and booked my dad's car in for repair. They even offered to come pick my dad's car up because it was so far out of the city. Luckily I was able to have the car delivered to the shop so that they didn't have to go out of their way.
They brought the car in on a Tuesday and it was finished before the weekend. Fixed, painted and cleaned inside and out. And without any issues, no drama, and no trying to upsell my elderly dad.
This is what service is SUPPOSED to be like. I would recommend them to anyone who needs their car fixed! Thank you to you and your team Fix Auto Strathmore! read more