Absolutely fantastic family business with excellent service. John took care of me personally on my…read more4th visit over my past few vehicles. John treated me like a family member. I would recommend them for quality work over any other body shop that I have ever encountered. Greg Hansen

Well my poor land tank was innocently minding his own business, parked in it's stall when it was…read moreattacked by a concrete post. Well that's my story and I'm sticking to it, in the end I was left with a door that had most of the paint scratched off. Knowing that it might be better off just paying for the repair I did some hunting around and got a few quotes and in comes Medowridge Collision, while not close to where I live they did come recommend by family. They took my poor injured (both body and ego) car and gave me a quote that was 30% lower than craftsman collision, I'm already a happy camper. I leave my car there for about 4 days and I come pick it up - voila, good as new! Well almost, pride is still dented but they specialize in cars so I can't fault them on that. Emily was the one that did the painting on my car and she did a fantastic job, I can't tell where the painting started or ended. The icing on the cake? They buffed out some other scratches they noticed on the car and returned it clean inside and out, that's where they exceeded my expectations for customer service. This is a business I hope I never have to visit again but if the tank is attacked by rogue inanimate concrete I know where to go.

Do not trust these people, and do not pay in advance! They ordered in parts that did not fit…read more "That's the way it goes" and "who knew" was all I got. Now I am out $1200 and no work done. Never going back!

This is my third time dealing with Mike's and every time I've come away extremely satisfied. Mike…read moreis extremely personable, and very sensitive to customer's concerns about getting a quality result for the lowest price. Today I asked him to estimate work on a cosmetic repair to cover over some foreign paint stains transferred to my car's fender and quarter panel. Mike did the inspection on the spot, calculated and wrote up the estimate and then said "But, I wouldn't do it if I were you." Instead he told me how to remove the paint stains, where to find my pain trim color code, and how to touch up the scratches myself. He then did the paint stain removal himself while I watched. And, no charge for any of this.

Highly recommend. Helpful, courteous staff. They kept me posted on the status of my car repair. My…read morecar was so clean, inside and out when I picked it up I hardly recognized it.

Fantastic service! I've never had a claim before and they made it so easy. My car looks brand new!read more

Went to Marks to have my seatbelt fixed and an oil change. Had fantastic service from Derek and…read morethe crew!! I will definitely return for service from them!! They booked me in quickly for the service and it was completed in the time frame they said. Unfortunately I had brought in the incorrect part to repair my seatbelt. I was not charged for the time they took to remove my seat!!! Once I get the correct part I will come back to have it replaced!! Just fabulous customer service!

Once again I was treated like a first class customer. Easy to make an appointment. And very…read moreknowledgeable staff who kept me well informed of what was necessary to fix my problem. Pricing is fair and work is top notch.

Rxn motorsports are the worst possible company you could take your car too!! Dishonest, rude,…read moreliars. They run there shop like a Ponzi scheme take your money never buy your parts and use your money to purchase parts for another customers car. I was overcharged 10s of thousands of dollars for parts I never received and promised they were at the border just needed to be picked up . Total scammers I can name 7 people that I have seen in shop that have been ripped off by Amber and Chris have talked to them and all of them have told me never dealt with such dishonest scammers like this two individuals. Amber is a miserable person who cannot get along with any customers lies inflates your bills and won't let you in shop to see your car . My car was there for 5 and half years told me to come and pick it up its finished only to find that it was not and have had to take to another shop to have there terrible work repaired and make car road worthy. I am sure miserable Amber will have a some lies to respond to my comments but honestly do your homework worst possible shop and individuals you could deal with .They are now in osoyoos scammed everyone down here and are hiding up there.

Where to start, I brought my Mustang to RXN to have a bunch of work done body, paint, and…read moremechanical. Well, after 3 years and being extorted for money, I didn't owe them. Last week, Aug 2024, I finally got MY car back. I've had lots of cars built over the years, and nothing like this has ever happened. Here's a picture of my car going to RXN, and here's a picture when I picked it up. I was charged for work that was never done. I have NEVER threatened Chris or Amber. I simply asked for receipts and communication on what was happening, which I didn't receive, Again here's proof. They then changed their phone numbers, and I had to run around trying to get them, which I did. I asked over and over for receipts and what point we were at with work with no response. The cops were involved, and I was told it's a civil matter and had to be taken to court. My car was butchered and left worthless. I wasn't given back all the new parts I purchased, and the ones I was given are damaged. Worst body shop there is extremely unprofessional don't recommend. #rxnturningdreamsintonightmares

Have you ever met a friendly car mechanic? No, if you're related to one, it doesn't count. Yep,…read moreneither have I. Until some lady in a giant van scraped our car at Silvercity, tried to get away with it but a good samaritan caught on and left us a note. And that's how we ended up at Craftsman. We've experienced them before in Victoria and thought we'd go to a tried and true place. The folks here are first class all the way, from the reception, the admin ladies to the actual mechanics. Everyone looks like they work fabulously together and it shows in the way they deal with customers. I absolutely love their courtesy car service as well, which comes in super handy. Needless to say, they did a great job with our car. If you're looking for an ICBC-accredited place to get repairwork done on your vehicle, look no further in Poco.

This review is long overdue but life got in the way! I have used Craftman Collision in Port…read moreCoquitlam 3 times now, once when I knocked the driver's side mirror off of my truck, once when someone hit our Toyota Echo passenger side door and once when someone tried to break into my SUV. They have been fantastic each time. The first time, they tidied up a dent in my truck's door for free when they installed my new mirror. The second time they found a matching door for our Echo, cutting down on the costs of repair and saving us from a write-off from ICBC and lastly, they fixed the minor damage to the door of my SUV at no charge. Dimitri has always gone above and beyond and I really enjoyed talking to Martin about travel. I hope I don't have to go back anytime soon but if I ever need repairs, this is my go-to shop!

This was my second time getting my windshield repaired in the last 6 months. My first repair was…read morewith Kirmac collision. My initial visit with Kirmac they told me that They would call me when I can drop my car off. After 3 weeks I called Kirmac and they basically forgot about me. The second time I decided to try Craftsman as my experience with Kirmac wasn't great. What a difference not only was my experience pleasant they told me that once I drop off my car it will be ready in a couple of hours. Not only the great service they washed and vacuumed my car. Go see Jody at Craftsman she will take care of you.

I live in East Vancouver, but am currently commuting to work in Langley everyday. I brought my car…read moreinto CC since they were an Express shop and I wouldn't have to bother with an ICBC appointment. I had an accident just before Christmas. They did my estimate, booked an appointment for my autobody repair and booked a courtesy car for me. My car was all fixed up, shortly after the New Year. I even had the cracked windshied replaced at the same time. There was no muss, no fuss. My car was nice and clean. Much to my surprise, they even topped off my windshield fluid which was getting low. In the past, I've only taken my car to autobody shops in my own area that I've used for years. Glad I took a chance on Craftsman Collision.