I would give 0 stars if possible. My wife was driving in the parking garage at the Griffin Science and Industry museum, who happens to be utilizing this company. We were trying to exit and the worker (stating his name was Hector but was actually Adrian) was blocking the drive, I waved and pointed past, indicating we were trying to exit. He shook his head and called my wife and I "scumbags" as we drove by. I got out of the car to confirm/clarify what he said. He stated that he was calling us scumbags for waving him off so that we could exit. Highly unprofessional and have never been treated like this for absolutely no reason. We also had our children in the car. The employee showed no remorse and offered no apologies. Stay away from this company! Wildly unprofessional, and when I reached out to the company to talk about the incident, no one answered initially, but they called me back. My wife called back to clarify the situation and spoke to the owner. He was extremely helpful, understanding, and disappointed in the worker that demonstrated such unprofessional and ignorant behavior. He assured us that this employee would no longer be assigned at the museum dealing with families, and appropriate repercussions would follow. read more

Good crew very nice and professional parked in ways that didn't impede neighbors getting around the area.

If I could give this service a double Zero stars I would... I would not secure this group for Valet parking!!! BEWARE I was at an event last night that the Host secured this company to Valet their cars! When I got my Car back My my valuables were missing my car had been Rummaged through.... Sad it sounds RIGHT!!!! Nah Inside job the Window weren't broken and they had possession of my keys and it was at least 25 others that had been done the same way!!!!!!!!! read more

Mike is a great person to do business with, and Ryan ran the show at my 600 person wedding at the old post office. Flawless service and incredibly kind and polite staff. Ensured seamless and quick service on both arrival and exit of guests. read more

Very bad experience. My car was serviced in Barrington IL on June 8th. When I got my car back about 7 hours later there was a damage to my trunk and still some debris on it. The company never took the responsibility, even when I filed the police and BBB claims. read more

Five Star Valet - Valet Services Near Me

We opened our new Center for Longevity (MDLifespan) with an open house at our office. Five Star Valet sent enough valets, our clients were impressed, we were thrilled. Professional. Reliable. An awesome company to hire for any valet and parking needs! Thank you Five Star. Dr Paul Savage and the MDLifespan Team read more

Great service! Great company! Super friendly! So easy to deal with and communicate with. Just like their name, they are five stars! Recommend 100%! read more

Unfortunate experience just now parked in Pilsen. The young attendants disappeared for 1.5 hrs and they did not answer their phones and HQ couldn't get a hold of them. The restaurant owner had to break into the key box to release the keys. I will not be using their service again if I pull up to any restaurant. read more

This review is of their service at City Works in Schaumburg. They provide free valet to City Works. I went there for the first time 06/24/19. It was raining and they offered me an umbrella as I stepped out of my car. I do not trust valet in general and was worried that something that looked like trash (a dried up flower) on my dashboard might get thrown out. It had very special significance so I told him of my concern. He assured me that it would not get thrown out. And it didn't. I left with my friend a few hours later and as I stepped out, they were already waiting there with my car! Friendly face, smiling, this guy was awesome! read more

This past summer, I was planning a party for 500 which required the use of a valet service to supplement the available parking at the venue. After much research and several quotes, I decided to use 5 Star Valet as their quote was considerably lower for their services. Also, Michael provided glowing references which helped put my mind at ease. I met Michael at the venue several days before the event so he could assess the parking situation and also to determine how many valet attendants would be ideal. He was professional, courteous and also worked in harmony with my venue staff. On the day of the event, his staff actually showed up early and stayed later than planned as some of the party attendants decided to have a few post-event drinks and needed their cars back later than anticipated. Everything went flawlessly and I not only would I use 5 Star Valet again, but I'd recommend their services to anyone. Thanks, guys, for helping make the event a smooth one! read more

Five Star Valet - Valet Services Near Me

Awesome service!! Called the evening before due to urgent need for valet service and Michael was more than happy to help. The valet folks were on time and did a phenomenal job. They even helped with some equipment unloading as well as keep a watch out for noise in case the cops came for noise complaints. Would definitely work with them again for an event. Extremely professional and easy to work with. read more

I hired 5 Star Valet to take care of the valet service for my wedding in Chicago on 10/22/22. I worked with the owner Michael who immediately responded to my request for an estimate and to coordinate scheduling. Michael provided an extremely competitive price and took the time for a meeting a week before the big day to make sure all the details were covered. We ended up having more cars show up than we expected but 5 Star Valet handled the event seamlessly. They showed up on time, conducted themselves professionally, and I had one less thing to worry about on my wedding night. read more

If you are looking for a real person to answer the phone, keep his word, and deliver what promised- look no further! This company exceeded all of my expectations and showed my guests respect and courteous service. I felt in the know on what to expect and there were no hidden fees or surprises. This is who you should use for your next event. Thank you five-star valet but you should be 10-stars! read more

It's not easy to find a reliable valet company! Luckily, our unconventional wedding venue had used them for parties in the past, so I crossed my fingers and emailed them. Michael was great to work with. He secured a lot for us very quickly, and his estimate was broken down in a very clear manner. Since I didn't drive to the wedding, I had little to no interaction with them until the very end of the night. But my guests said they showed up on time, as well as being polite and efficient, and that's all I needed to hear. read more

I used Five Star Valet for my wedding reception at Revolution Brewing on Kedzie. From my first phone call with Michael, I knew I was in great hands. He listened carefully to the event details, and then patiently explained his company's process and pricing structure. It was very straightforward, and very fairly priced. I was already sold at this point. My husband and I then decided we wanted Taco Bell as the late night snack at our wedding. Taco Bell did not deliver and the reception venue informed us they would not have enough staff on hand to make the pickup. Not only did Michael tell us his team could do it, but he also did not charge extra to do so! I was shocked. In an industry (weddings) where vendors tend to nickel and dime you at every corner, this was an incredibly refreshing and humbling surprise. As expected, Michael's team did a fantastic job with valet and, of course, knocked it out of the park by seamlessly picking up and delivering the Taco Bell as planned. (One could even call them heroes for this feat!) If you are looking for a valet service you can count on that also has outstanding customer service--stop looking now, and call Michael! read more

Great service. Five Star Valet handled the parking for my wedding in October and we couldn't be happier. The team was professional and efficient. Can't recommend enough! read more

We found out one week out from our wedding day that our venue had a neighbor hosting an outdoor EDM concert with 1,000 people in attendance. We had not been planning on having a valet for the wedding as street parking is typically ample, but with the large event next door we suddenly had concerns about parking availability and the safety and comfort of our guests to worry about. To make matters worse, this was on the 4th of July weekend, and finding any vendors so last minute is not an easy feat. We reached out to 10 valet companies, and 5-star was not only the first to respond and the only one who was able to work with us on such a short timeframe, but they were also exceedingly understanding of our situation and were extremely easy to work with. Michael responded with "We got you, don't worry we'll take care of it. Focus on your wedding and we'll be there". They really stepped up and helped us get through an extremely stressful moment so we could re-focus on prepping for our big day. read more

I want to thank Five Star Valet and Michael for helping make an event I had over the weekend so seamless and pleasant. Michael is such a great guy! Dealing with him was an absolute pleasure. The guys who worked the event were super nice, professional, and many guests commented referencing the same thing. I really enjoyed my experience working with them. At any event in the future that I would need a valet company, this would be my first and only call! read more

We used Michael and his team for our wedding on May 6th downtown at Chez... and let me tell you, Michael and his team are AMAZING!!! From the moment I connected with Michael the process to get services booked was super easy and efficient. We received so many compliments from our guests on how wonderful and efficient the team was! I would recommend Five Star Valet to anyone and everyone for your next event!! read more

Five Star Valet was incredibly prompt in both response as well as with their service, reasonably priced, and incredibly professional. I think the greatest compliment I could have with them is that after meeting them at the beginning of the night, I completely forgot they were there and all my friends and family were able to come and go as they pleased. I would definitely use them again!!!! read more

We used Five Star Valet for my husband's 50th Birthday Gala. The service we received was nothing but professional and timely. Mike was helpful and understanding in the whole process. They are reasonably priced. I will definitely be using Five Star Valet again! Thank you Mike for everything. I TOTALLY RECOMMEND FIVE STAR VALET!! read more

Highly recommend using their services! We used them for our wedding to do traffic control and shuttle people on golfcarts. They have great customer service and are super easy to work with. read more

For those planning a Chicago Wedding that need valet look no further than Five Star Valet. I have had the pleasure of working with Michael and his staff for the past 3 years and they always deliver. I recently attended an event where Five Star was the valet and the drivers were SO HELPFUL. Not only did they help me in and out of my car they actually made sure the car was properly heated and also the seat warmers were on. To top things off the valet even grabbed my boots in the back seat and had them ready for me in the passengers seat to change into. This is not just ordinary service.. this is FIVE STAR VALET. read more

There are several options to choose from in the Chicagoland area for valet service. There has yet to be any competition for 5 Star. Their service, staff, passion and helpfulness make the decision to acquire a service much easier to make. For any person or company looking to hire service for valet, 5 Star is the absolute best option. I've never heard of anyone having a bad experience. EVER! I recommend them to so many and everyone is more than happy they went that route. I wish you continued success. This is a company that more than deserves the positive recognition. read more

I recently got married on Chicago Ave in Ukranian Village. I wanted valet to avoid making my guests find parking. I had a horrible time with another company and called 5 Star after a short internet search about 10 days prior to the event. Micheal, the owner had all of my worries under control in a 10 minute conversation. Within the at he had already emailed me an estimate and by the next day, certificate of insurance. We met a couple of days before the wedding and again, I felt really happy wit my decision. During the wedding, I barely knew the guys were there valdting because everything went down so smoothly.... I would hire these guys again in a heart beat. Thanks! read more

I recently used Five Star Valet services for my wedding in Chicago. Michael the owner was always easy to communicate with via email and was great to work with. Everyone at my wedding enjoyed the valet and there were no issues. I would highly recommend them. read more

Michael and Five Star Valet serviced West Suburban PADS' fundraiser on Feb. 16 in downtown Chicago. Michael was great to work with, explaining the process thoroughly as I had never hired a valet service before. His staff was courteous to our guests and efficient in their handling of the vehicles. They even helped us load up our cars with supplies at the end of the night! Highly recommend. read more

These guys were awesome. Simply amazing. From the owner to the managers to the drivers. Everyone was extremely kind, professional, and loved their job. It was so wonderful to work with this company. Having their service really helped make our party a success, all of our guests felt comfortable and confident with trusting their cars to these professionals. Mike was such a pleasure to work with, he returned my calls and emails even while he was on vacation, which goes to show how committed he is to his business that he was working even while he was supposed to be on vacation! A HUGE thanks to you guys! read more

I recently used Five Star services for my wedding at Chez in Chicago. From start to finish Michael the owner has been beyond amazing. He was so personable and easy going. Most companies reach out to you right after the event for payment, but Michael was pleasant and suggest we handle everything after our honeymoon (keep in mind I reached out to him he didn't even want to bother us). He was more concern about making sure my husband and I enjoyed our newly wed experience then an invoice. He truly showed that he cared about his customers. He set the tone for the workers and his workers were beyond pleasant to my guest. Thank you Michael for just being a awesome business man. I would highly recommend Five Star Valet for you will receive just that Five Star service. read more

Just wanted to thank Michael and his wonderful team for providing last minute valet services for our event this weekend in Winnetka. With the horrible weather, we were in a panic and thankfully Michael calmed all our concerns right away. Within one hour we had a contract and a certificate of insurance emailed over... talk about efficient! Hugo the lead valet showed up early salted our driveway and made sure everyone got in safely. Event was flawless and valets were on point, despite the crazy snow storm. Would 100% recommend Five Star Valet for anyone looking for a valet company. Thank you, thank you, thank you Five Star! read more

Hi Michael, I wanted to let you know how wonderful your service and staff were. They did a wonderful job and were extremely respectful and courteous to all of our guest. We had a wonderful wedding and thanks to your staff everyone left accordingly in their vehicles. I highly recommend anyone looking for a valet service to pleae use Five Star. EXCELLENT!!! Thanks once again and much sucess, Matt and Laura Gifford read more

5 Star Valet was a pleasure to work with from the beginning. Mike was very friendly and easy to deal with leading up to our wedding on 5/3. On the day of the wedding, they showed up on time and seamlessly took care of the valet with no issues at all. 5 stars all around and I would recommend to anyone looking for valet services. read more

I do not normally do this but I had to write a review about Five Star Valet because it was such an incredible experience from start to finish. In my five year career as an event planner I have worked with many vendors and people and by far working with Michael and Five Star Valet has to be at the top. From the moment I contacted him for my corporate event I was planning in Chicago he was extremely nice, knowledgable, energetic and most of all patient. He went above and beyond because of unique circumstances of the event and not being able to find a lot to use for all the cars at first. When I would get discouraged, he would stay positive and that in turn made me feel confident we would figure something and we did (all Michael's idea that worked beautifully). At my event, Michael's lead staff member came in to tell me the Five Star staff was ready to go for when the guests arrived; he even offered to help carry in our event pieces for us! The time frame for the event ended a little earlier than expected and the Five Star staff made sure all the guests received their cars back before packing up for the day. Overall, I cannot emphasize enough how AMAZING my experience with Michael and Five Star Valet was! They are a first class company who truly are there for the guests and 100% make you not have to worry about the parking aspect of an event. I wholeheartedly reccomend them for any event you might be having in the Chicago area because I promise you they will not disappoint! Five Star Valet will be my first call I have another event in Chicago that needs a valet service. Thank you for the incredible service and experience, Michael and Five Star! read more

We had a great experience with Five Star Valet. I had a very difficult time finding a valet for our wedding, before I found this company. Michael was extremely professional, very accommodating, very knowledgable and was quick to respond to my emails. We had a very complicated driveway situation for our tent wedding, while there was a bit of a back up the valet team handled it with grace and speed. Our guests were very pleased with the service, all of the cars were well cared for. We also had a difficult parking situation but they handled all of the permits for street parking, and it all went very smoothly. I highly recommend these guys it was very nice to be able to enjoy our wedding day and not have to worry at all about the logistics of parking, they really did take care of everything. It was very low stress and very fairly priced. read more

I cannot say enough about Five Star Valet! My daughter's wedding reception on August 22nd was held at a loft-type venue, Gallery 1028, in the West Loop/Goose Island area. Michael, Five Star's owner, was an absolute joy to work with, providing 5 clean-cut, responsible valet parking attendants (including a lead person). Our guests were pleased and impressed with their efficiency, conscientiousness and courteousness -- uncommon for many valet parking attendants in my experience. Throughout the preparation and estimate process, Michael made me feel like family with his emails and follow-up phone calls. He even canvassed the venue area prior to the wedding reception to get a feel for the landscape and parking situation. As a result, the venue owners were equally impressed, putting Five Star Valet on their short list of preferred vendors they'll recommend to future clients. That should say it all! read more

We used Five Star Valet for our 90th Anniversary Gala at the Chicago Cultural Center, and they were first class in every respect. We had close to 200 cars to park at the event, and Dan, Michael and the rest of their team made everything as seamless as possible. They are real pros. The ultimate compliment is that our guests recognized what great service was provided and let us know how helpful Five Star Valet was throughout the evening. Thank you! read more

I just have to say what a group of valets Five Star Valet hires. I was not a customer at the Art Institute of Chicago today but my tire blew out right in front of their valet stand. Christian, the attendant on duty immediately walked over to check up on me. He took the tire out of the car and changed it. Can we talk about how it was -1 degrees outside today? Christian you are a life saver and saved me time and having to call AAA. Chivalry is not dead! Thanks again soooo much Christian, you're such a gentleman! read more

Don't use the valet service at the Art Institute. They left our car outside with the key inside for over 10 minutes. He had a line of 5 or 6 cars that were waiting, and kept disappearing to take the most recent arrival to the garage. We had to wait to go into the museum until we were able to tell the attendant to at least take the key out of the car if he wasn't going to take the car inside. Our car could have been stolen at any time. We also had to wait for an attendant (they all disappeared again) to show up when going to pick our car up. Would have been faster and cheaper to use any of the nearby parking garages. read more

I highly recommend using 5 star valet if you need a valet company!! They are super professional and extremely helpful. They did an amazing job!!!! read more

I used Michael and his great Team at Five Star Valet for my backyard wedding. We had over 150 guests and they were all very impressed with the service. It was a great relief not worrying about the parking situation and even more comforting knowing all our guests were being warmly greeted as they arrived. All the Valet attendants were very professional, courteous, and easily identifiable. I would highly recommend Five Star Valet to anyone, and I'll be a repeat customer for any other big parties we have. (Sorry though, only booking them for one wedding, lol) Thanks again Five Star Valet!! read more