Went here for a routine inspection. they said it would take 30 minutes or so. after a 90 minute…read morewait, they said "welllll there's a couple things we need to get taken care of before you can get passed" and slid me over an $1800 quote. the actual reason for failing the inspection is completely vague "excessive play" with no accompanying measurements. it appears strongly to me as a grift as I took it to a second mechanic who promptly passed the inspection the very next day. I got an inspection done, titling and tags installed on the car in less time than waiting for what clearly appears to be a grift here. I wouldn't even take my cars here now for air in the tires.

I needed a nail removed from my tire and have it patched. The call was made late in the afternoon…read more The got the job done quick. Well done. Thanks for working me in.

Shore Tires is THE place to get your car serviced in Lenexa. Local mechanic shop where your car…read morewill be taken care of properly. I drive older cars because I don't like the newer ones. Shore Tires keeps my older cars maintained and reliable. Great place

Quick, easy, affordable! Waiting room is nice & has good prices on the vending machines.read more

THEY HAD ME AT THE FRONT DOOR!!!…read more Flowers on the outside of each car repair bay, an inside reception area that was clean and inviting, a stack of FREE school supplies for any customer with children to take (I've NEVER seen this at any auto repair place I've been to), AND......Impeccable customer service, the minute you walk in the door!! Mind you: I haven't even addressed the car repairs yet!! I went into MD Auto Repair for a driver's side window issue. As a courtesy, they checked EVERYTHING for me. I ended up getting some additional repair services, and although I wasn't planning on it (car repairs are never "cheap"), I was completely satisfied with my experience, and I will be back. In a day and age when there's so much deception and distrust going on in the world, it was a breath of fresh air to support a business in my community, doing business THE RIGHT WAY!!! Get your car "winter ready" at MD Auto Repair. They're good, honest people. Lisa

honest and fair. Literally saved me several thousand dollars compared to what Hendrick Toyota…read morewanted to charge me for repairs on my 4Runner!

Brought in my car for new brakes, they got it done in a day and it was a fair price. They are…read morereally nice over there

I have used Bailey's for a very long time since they have always been fair, honest & reliable. This…read moretime I dropped my car off on Wed night for a Thurs appt. Never heard from them all day Thurs. When I called they said they couldn't get to it but would get to it first thing Fri. Then I didn't hear from them again Fri so I called at 4:00pm. Their excuse was someone didn't show up for work so they didn't work on my car, nor did they bother to let me know on on Fri before a 3-day weekend. They said I could come pick it up and bring it back sometime the next week. They've lost my business and recommendations. Zero for customer service & consideration. What a disappointment & inconvenience. I'd give them zero stars if I could.

Rob's Auto is the best shop in town, hands down. I've taken my vehicle in to them a few times and…read morethey never disappoint. Always correctly diagnose & fix the issue(s). Always communicate clearly. Always fair and honest. Your vehicle will be in good hands here. Top notch mechanics. THANK YOU Rob's Auto.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.

I have a 2005 Chevrolet Uplander that I've owned since it was new. The check engine light was…read morecoming on and off all the time. We have a monitor plugged into the computer hookup that will tell us if the car is in motion, the speed, fuel gauge and the computer codes for the check engine light. So I knew the issues before I brought my vehicle to Virgils to get fixed. I called and spoke with Blake and made an appointment. The only complaint I have is that it took a long time for my vehicle to actually get looked at and repaired. That being said they were very fair with the pricing ($300 less than the dealer). In fact they could have nickled and dimed me to death but they didn't. I will be going back and I would reccomend this garage too anyone! 11/26/2019 I've now had Blake and his staff work on my vehicles multiple times. They really take their time to make sure you repair is done right. They will also attempt the least expensive fix first and will only charge you more if they have too. They are fair, ethical and trustworthy and they have proven it to me over and over!

had to have the car taken back 3 times and they STILL were trying to rip me off!!!! BRAKES! I was…read morean auto mechanic for years!! BRAKES! i am NOT an idiot! Got the big run around and blah blah. They USED to be good and honest.... NOT ANYMORE! TAKE A WORD FROM THE WISE!

I have taken my cars here many times and never had an issue. However, I did not have a good…read moreexperience my last visit. I needed to get my car inspected so I could renew my tags, and I also had a few other concerns. This was in mid-April. They gave me a whole list of things that needed to be done in order to pass the inspection. They said everything was urgent and could not get it fixed a little at a time cool. I approved the work. One of the things they said I needed was new front brake pads, rotors, and calipers, even though they noted it looked like a had new brake pads, which was true. Okay, whatever. That alone was almost $900. A few weeks later, the first week of May, I'm out with my daughter, and I can not stop my car, brakes all the way down to the ground! Thankfully, I was not going fast, and there were no cars around. I ended up in someone's yard in a small ditch, and thankfully, the homeowners were nice. They were in their yard already. I called the tow truck company to get towed. I told the driver how I had just got new brakes. The driver told me that Laurel Heights probably did not bleed the brakes properly, and air got into the brake line, and from the amount of brake dust on my rims, the brake pads were probably cheap. I called Laurel Heights, and they wanted me to bring the car to them, but my neighbor got them to come get the car from my house while I was at work. I saw on my camera that they drove the car, which I do not understand how. There was some conversation between my neighbor and Laurel Heights. In the end, Laurel Heights said I just needed a hose replaced. They replaced it and brought my car back. I get off work, get my key from my neighbor, and drive the car. They breaks are still going all the way to the floor. It is taking a really long time for the car to stop. Im thinking, let me drive it around the block to maybe get the fluids flowing. I drove straight through the stop sign because the car was still not braking properly. I ended up calling another shop. Had the car towed. $150. Guess what? The other car shop had to flush out the brake line and re-bleed the brakes....which was almost another $400 for them to look at and properly fix the brakes. My car has not been right since I took it to Laurel Heights. It drove better before they did all that work. That could have been a very bad/ tragic situation for me and my daughter!!!!! I will never take my car here again. I paid them, and we could have lost our lives or hurt someone else from the faulty brake job.

I took my car in for repairs on suspension parts, and they did a good job…read more But when I called them back to inquire about doing work to complete the entire process for replacing the Sub-Frame Bushings, the individual I spoke with, said they have a guy call me back, he gave the name, but I can't remember it. No one ever called back. One of the Cardinal sins in business, is to be late in returning calls to customers, or to never even take the time to return calls, and or messages. I figured they don't want the business, or need it enough to show enough courtesy to at least call back, so I decided to just find another garage for the repairs. It's a shame, because I always try to do business in my neighborhood and as close to the surrounding community as possible.

i took it in too electrical system checked out bad altenater then they found a bad brake line so i…read morehad them fix that then all of a sudden i had abad gas line they wanted too fix it for 2000.00 i said no to that now something i had never noticed before i put $10.00 dollars in drove about a mile and was allready out of gas ismell gas all the time ihave owned the vehicle over ten years total charge for there service would have cost me around $4000.00 dollars iwill never go back there again

My first time.using this business. They got me in promptly for my appt. very courteous and…read moreknowledgeable. Turned out to be a simple headlight problem, was in and out in 10 min. And no charge They also offered me a ride but I didn't need it.