Five Star Salon? Better to change their name to ONE STAR SALON!!!!
I was looking for an Asian hair salon near where I live. And then I decided to try this place. I phone called them and asked for a price for men's hair cut. They said $12.
When I entered the salon, there was no customer at that time. And 'Short-perm hair, Tall guy with a blue jean and Green-color shoe' asked me to sit at the chair. He started to check my hair, but he barely speaks english, so I couldn't really communicate with him.
I didn't really expect to get a nice hair cut from this place because it is only $12 price. BUT, how he checked my hair and head with his comb was WAY TOO TOUGH and ROUGH. I felt a lot of pain on my head skin because every time he almost scratched my skin with his comb. How he treated a customer was too rude and rough. And he touched my head like my head is a basketball. I could just tell that he is a person who is sick and tired of that job.
And then I realized that place seems really dirty. The cabinet he keeps his hair-cut tool looks really dirty with a lot of other people' hair. That was so nasty. I even saw a tree branch in a cabinet, I don't know what's that for.
After I got a dissatisfied hair cut from him, he asked me for having a shampoo wash. So I said Yes. Shampoo service from a lady was okay, but the shampoo seat looks kinda dirty too.
I was trying to pay and leave as soon as possible, he said the price is $15. So I asked "isn't it $12 you said"? He said if I do shampoo there is gonna be $3 extra. I understand most of hair salon charge for shampoo and it is still cheap. But I had the worst hair salon experience in my whole life, So I didn't want to pay a lot of tips for that guy. Also I can let them know that I was not satisfied.
I left $2 for tips and tried to leave there. And then he and other lady were asking me for more tips. First of all, I didn't know they can force me paying tips like that, at service job place. And I thought $2 tip for that service and that experience was pretty enough for him.
They keep telling me like "he cut your hair and she shampoo your hair and this is it?" I was so shocked of how they talked to me. I just put $1 more for tip and tried to leave. They kept talking to me $3 is not enough.
After I paid $3 tips, I left there right away.
If the owner of this hair salon check this review, I strongly want you to train your workers to work at service job. I've never seen any hair designer scratch and handle customers' head like that roughly! And also let them know they can not force tips to customers like that please. read more