I have one star because I couldn't give zero. Had an awful experience, went with my daughter for a…read morespa day, they were short staffed so I watched her get her pedicure as I waited for mine in a tub of cold waterfor a lady who was coming any minute but never materialized. They did a TERRIBLE job on my daughters nails and failed to fix them when asked. I can see through the nail polish applied during my five minute $18 manicure. I asked for an itemized receipt because the prices charged didn't match the list, but they claimed not to have them and were rude instead. I guess the "and up" beside the prices means "however much we think we can gouge you for". I was especially surprised by all of this because I've been going there over a year. Not the first price I've been curious about not adding up after I left, but only time I've caught them in the act. It has been going downhill but in my opinion has hit rock bottom! STAY AWAY if you're smart.

What can I say. Messy shop, they are cooking food in the back, and nobody understands English…read more Horrible customer service and overall bad experience

Tweetie is WONDERFUL! Super sweet and fast! Will definitely be backread more

Tweety is the best. She is fast. If you have an appointment at say 10:00, she starts on you at…read more10:00. Highly recommend her.

Nothing special. I was visiting my grandmother in Longview…read moreand wanted to treat her to a pedicure. Their cheapest pedicure is $40 and doesn't come with anything but some lotion and a massage. You have to pay $2 for the liner for the bowl which is ridiculous because that should be apart of sanitation laws. And it's $3 for the nail file and buffer. So I guess they weren't going to file our nails had we not paid for it. Let me not forget to mention I also had to file my own toenails myself because they said my toenails were too soft to make them even. For $40 they also only lay one towel across your leg which normal places wrap one around each leg. Ive never had these many issues in Houston. I also requested Vanessa to do my pedi when I made the appointment because of the good reviews about her but when I got there she couldn't do it because another lady was a regular client. Outside of the pedicure, he also kept asking my grandmother if she got pedicures regularly and after she told him yes he kept making comments. It really bothered me and I had to refrain from telling him to be quiet! The older lady was sweet but I will not be returning.

This shop is horrible. I brought my family out for a girls pedicures and manicures. This shop…read morewasn't welcoming they refused to see us and I called in advance with a reservation.One of the workers said it would be a long wait but there was only one person in the seat. If you are a person of color do not go to this shop you will not be welcome. If I could give no stars I would have.

Honestly really disappointed. The service was great, but then my gel nails started peeling…read moreimmediately. I went in the next day and had a chip fixed but then every single one of my nails started peeling. I wear gloves while dealing with water and I've been very careful, yet my nails are already completely ruined and it's only been 5 days. A complete waste of $100+ I'm having a baby and I cannot go in and get them fixed. I'm so so so disappointed and upset. A gel manicure should last much longer than 5 days. I really wanted to love this place because the service was so great, but their work is below average. I do not recommend

Overpriced and rude workers who tried to gaslight me into getting an additional service I didn't…read moreask for, yet still declined. The ambience was cute though and so were my nails. If you can find a quality nail shop with great customer service, I would stick with them. being nicer to me than they were the entire time of my service and They conveniently remembered their customer service skills when it was time for me to pay; being nicer to me than they were the entire time of my service and climbing on top of one another to take pictures of my nails.

I had my mails done there one time. Got a fungus under one of my thumb nails . Never went back…read more I've worn nails all my adult life and have never had a fungus. Being a nail Tec myself that's means the internets were not sanitized . Or used the same one they had been using. DO NOT RECOMMEND THIS SHOP.

I won't cheat on my nail tech again…read more Pros: -They ask what you're there for as soon as you come in. -Got In the chair quickly -Clean -first massage for legs was approx 4-5 min long per leg. It felt okay. Cons: -deluxe job wasn't worth the price of $40. I would've rather spent the $28- which was what the visit was worth. -A man was staring at my feet/sitting beside the nail tech the majority of the time. I don't know if he was learning, or bored- but it's uncomfortable to have someone beside you like that. I did NOT enjoy it. -Their laughter didn't make my visit better, either. There was a couple of times where I felt as if they were even laughing at me. She laughed loudly, too. Even if the conversation was innocent- it didn't look nor feel innocent. -the massage was faster pace than I am used to (this could be a pro or con for some). The jerking of the foot wouldn't allow me to doze off. -after my paraffin wax, she applied lotion to my legs. This massage- which I'm used to being longer and the more enjoyable part of my experience - happened on both legs in under two minutes (I time all the massages). -lastly, as you can see, the paint job is less than fabulous. It was indeed a "Walmart" Experience. I'll stick to peppertree

Customer service and satisfaction is number one priority at this nail salon, and the staff is…read moreprofessional and walks the second mile to assure the clientele are happy and will be returning as I have for the last 15 years! I spent time Monday afternoon being pampered by these wonderful ladies, getting a full set of nails and spa pedicure, and both included a wonderful massages of hands, arms, feet and legs, as well as a chair massage during the pedicure. Both the manicure and pedicure were topped off in French nail coloring. A big THANK YOU to Diamond, Linh, and Linda for the pampering and the excellent treatment and skilled services I received while there! Junell N., Longview, TX

Amazing Service! Nice and clean salon! Lexis was very professional and friendly! Everyone was very…read morehospitable and made sure to offer complimentary beverages.

It was ok, the people were nice but they didn't do the best job and cut into my cuticles a bit too…read morefar.

Melissa always takes her time, and makes sure that your nails are exactly what you want.read more

From the owner: Licensed nail tech and i have been doing nails for more than 6 years. If you’re wanting a custom…read moreservice without having to wait , I’m your nail tech!!