They fixed the problem without a hassle and I will be back! They were very nice and the atmosphere…read morewas relaxed. I haven't had a pedicure here yet, that's next.

Very relaxed atmosphere. Tracy always does a wonderful job on my pedicure and doesn't rub my legs…read morehard. Very satisfied customer.

Super nice and professional people! The gentleman at the front went out of his way to explain the…read moredifferent nail polishes they had. I love that Tina, the lady that did my nails, carried a conversation with me and was super down to earth! My mom had a pedicure with another lady and she said she truly enjoyed the relaxing feel and atmosphere. I don't live in Kilgore (I live in Houston) but I may have to make it a point to come when I come visit my mom and have a spa day every time I'm in town! Thank you for your professionalism and attentiveness!

I had a fantastic experience getting rainbow birthday nails here. The owner and her staff were so…read morefriendly, cheerful, and made my trip to the nail bar a delight

Nothing special. I was visiting my grandmother in Longview…read moreand wanted to treat her to a pedicure. Their cheapest pedicure is $40 and doesn't come with anything but some lotion and a massage. You have to pay $2 for the liner for the bowl which is ridiculous because that should be apart of sanitation laws. And it's $3 for the nail file and buffer. So I guess they weren't going to file our nails had we not paid for it. Let me not forget to mention I also had to file my own toenails myself because they said my toenails were too soft to make them even. For $40 they also only lay one towel across your leg which normal places wrap one around each leg. Ive never had these many issues in Houston. I also requested Vanessa to do my pedi when I made the appointment because of the good reviews about her but when I got there she couldn't do it because another lady was a regular client. Outside of the pedicure, he also kept asking my grandmother if she got pedicures regularly and after she told him yes he kept making comments. It really bothered me and I had to refrain from telling him to be quiet! The older lady was sweet but I will not be returning.

This shop is horrible. I brought my family out for a girls pedicures and manicures. This shop…read morewasn't welcoming they refused to see us and I called in advance with a reservation.One of the workers said it would be a long wait but there was only one person in the seat. If you are a person of color do not go to this shop you will not be welcome. If I could give no stars I would have.

I don't know the other reviews but maybe this place has changed ownership because I went there…read moreafter a girlfriend of mine and they were amazing. I was so pleased with the service. The pedicure and massage weren't just someone waiving their hands around on my legs and pretending to rub my feet. They took their time with my nails and they came out fantastic. They were upfront about pricing and it was so relaxing while I was there. My nails are clean and professional and ready for work. I will be returning.

Great experience! I will be back. They were friendly and welcoming. My pedicure was one of the…read morebest I have ever had.

Vanilla did a wonderful job on my nails! Place was clean and everyone was friendly. Fast and…read moreaffordable

Super cute nail salon! First time I've ever been here. Everyone was really sweet and the nails I…read moregot done for prom were not as expensive as I expected! Really love this place and definitely recommend. I don't recall the girl's name who did my nails but she was so sweet and did an amazing job!

This local spa is a true getaway from it all! I can finally go to one location and see therapists…read morethat specialize in specific treatment.- Massage, Lashes, Facials, Brows, & Hair Removal I've had it all and didn't have to drive all over East Texas to do it.

From the owner: River Rox Spa leases private suites to spa related individuals. We are a full service spa offering…read moremassage (lymphatic, deep tissue, hot stones and more), facials, nails, pedicures, brows, lashes and homeopathy.

This place was great! Large, bright and clean. Walked right in on a Sunday afternoon for pedis for…read moreme and hubs.we did the produce in a box. My guy did a great job with my ingrown toenails. We will definitely be back!!!

We went to Rose Nails on New Year's Day, and it was a very disappointing experience…read more I asked for regular polish since I was scheduled to deliver my baby on the 4th and wanted to be able to remove it easily. I was immediately given attitude for not choosing gel. I originally requested a French tip, but the nail tech only applied the white tip and topcoat, skipping the usual light pink base. The result looked terrible, and you could clearly see my previous gel growth. Due to a language barrier, I waved over the owner to clarify whether the nails were finished. The nail tech became visibly angry that I called him over. To avoid further issues, we switched to a solid color (Funny Bunny), but the polish was extremely streaky, uneven, and textured--honestly looked like a golf ball. The fan he used also spread the polish and made it worse. I'm especially disappointed because I've been coming here for years. I had already stopped going recently due to uncomfortable comments made about my body early in my pregnancy, and this visit confirmed why. Poor service, poor quality work, and an overall unpleasant experience. Would not recommend.

Great place! Greeted as soon as I walked in and sat us right down. Went in at 3 on a Friday and was…read moreout in about an hour! Our nail techs were so nice offered us drinks and were very friendly! I'll definitely be back Update 4 weeks later and my nails are still on! I've never had a place last more than 2.5

$10 more than other places. Not customer focused. I have tried more than once. 2/3 of the time a…read morebad experience, so not worth the time or money.

I have always had a good experience here. People are friendly and they are quick. As soon as you…read morewalk in the door you are seated in a chair. Someone comes and ask about drinks. As the pampering begins. My only complaint was I had shellac nails and I don't want to get them again. Instead of them soaking off they were filed off which took off layers off my nails. It made them thin and they tore constantly after that. They are now just growing again and getting healthier. I'll remember to bring it to their attention next time. Go and enjoy being pampered!!

They are normally overcrowded and overpriced. I spent $350 on my refill with design. Was told it…read morecame with a warranty if any stones fell off. A week later I came back for a repair. Was told by manager that the nail tech who serviced me no longer worked there and she would not honor my repair. The manager was very rude. The quality was not in the price. And I've never left her paying less than $350. All this after I bragged on my warranty to people asking me why would I pay so much. What a joke.