1. Five Star Moving and Storage

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Five Star Moving and Storage

4.8 (418 reviews)
Closed • 7:00 am - 7:00 pm

Get pricing & availability

Response time

40 minutes

Response rate

100%

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Services - Five Star Moving and Storage

In-state moving

Packing supply sales

Five Star Moving and Storage Photos

Recommended Reviews - Five Star Moving and Storage

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1 month ago

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7 months ago

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2 months ago

The guys that helped me were very careful with my stuff! They were also communicative and incredibly respectful and fast.

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3 months ago

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30 days ago

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2 months ago

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2 months ago

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8 months ago

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6 months ago

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3 months ago

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3 months ago

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8 months ago

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7 months ago

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1 year ago

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3 months ago

Cruz Greg, the gentlemen who handled moving a hutch/bookcase and two storage cabinets. They were careful, quick and professional.

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5 months ago

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5 months ago

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2 years ago

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7 months ago

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1 year ago

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10 months ago

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7 months ago

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2 years ago

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2 years ago

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8 months ago

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1 year ago

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2 years ago

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11 months ago

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9 months ago

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11 months ago

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1 year ago

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2 years ago

Very happy with Five Star moving company. They were efficient and moved everything with care. Highly recommend them.

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1 year ago

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1 year ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

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4 years ago

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Five Star Moving and Storage Reviews in Other Languages

Ask the Community - Five Star Moving and Storage

How much do you charge?

Rates vary depending on the amount of movers and trucks required. We offer full service packing, moving, loading or unloading. Please call us directly to discuss your move at 424-352-0352. Thank you.

Do they do packing as well?

Hi Chelsea! We provide full packing, protective wrapping, and protection as well. Please feel free… 

Do they do interstate moves and are their prices good?

Yes they do and their prices are resonable. The crew are friendly and professional.

View All 5 Questions

Review Highlights - Five Star Moving and Storage

“Alejandro, Roni and Carlos were a true dream team with clear and timely communication, consideration, and care.”

Mentioned in 27 reviews

Read more highlights

Prodigy Moving & Storage - Prodigy Movers finish loading a Camarillo Mansion and off to unload in Los Angeles.

Prodigy Moving & Storage

(1.7k reviews)

Downtown

Foreman: Jesus and Jose…read more Extremely pleased with services. Moved locally from DTLA to Sawtelle area. No issues with furniture being damaged. Everything was wrapped in blankets/wraps appropriately. They also took apart my girlfriend's IKEA bedframe and put it back together for us in the new apartment. Everything went smoothly. They had extra boxes for us to purchase if needed.

Do Not Reccomend, be warned…read more I hired this company because of its strong reviews and was willing to pay more for a professional, efficient move. Unfortunately, my experience was the opposite. I paid about $1,650 before tip, roughly $1,800 total, and ended up with damaged furniture, a damaged wall, a broken TV stand, and an excessively long move. Two of the three movers appeared to speak almost no English, and the third spoke limited English and had to translate for the others. The issue was that the crew could not reliably understand or follow instructions. Several times I made specific requests and was told "OK, OK," only for the crew to continue doing exactly what I had asked them not to do. At one point I had to repeat myself about five times and finally stop them and insist they change the loading order. It should not require an argument to get movers to follow a clear instruction. I own expensive Stickley furniture and other high-end pieces and explicitly told the crew that several items needed exceptional care. I repeatedly asked for more padding and blankets because certain pieces were not adequately protected. On at least two occasions I specifically asked for another blanket, and the mover simply repositioned the existing blankets and kept wrapping. When the furniture was unwrapped, I found scuffs on leather, scratches and chips in wood, marks on my TVs, a broken leg on my nearly new TV stand, and damage to several other pieces. The problem seemed less like laziness and more like lack of experience, organization, and leadership. The time reinforces that concern. My previous move involved significantly more belongings, more preparation by the movers, and a destination about 30 minutes farther away. It also used three movers and was completed in about 5.5 hours, including double drive time. Based on that, I expected this smaller move to take about four hours, five at the absolute most. Instead, it took about eight. Everything except furniture was already packed, I had removed many fragile and awkward items myself, and I had reserved a loading area and dedicated elevator. Even so, individual trips between the apartment and truck were taking roughly 20 minutes despite the distance being only about 32 steps each way. I expected roughly $800-$1,000 plus tip. Instead, I paid about $1,650 plus tip. In my estimation, I paid at least $650-$800 more because of the crew's inefficiency and lack of experience. The most unacceptable incident involved damage to my old apartment. Near the end of the load-out, I found a substantial fresh gouge/chip next to an electrical outlet. I immediately brought it to the movers' attention, and they denied causing it. I had plugged my vacuum into that exact outlet and vacuumed the area no more than ten minutes earlier. The damage was not there then, and it was there after the movers worked there. Damage can happen during a move. What bothered me was being told something that repeatedly that, was plainly not credible. I contacted the company immediately and sent photos. I had to follow up repeatedly before being told the claims department would contact me. The following business day came and went without contact, leaving me to address the damage with my landlord. There was also an issue with the drive between locations. Before leaving, the lead mover and I compared Google Maps and both showed about 29 minutes. The truck then took a different route and arrived about 11 minutes later. Because the company charges double drive time, that effectively became about 22 billable minutes @ 200 per hour. The workers were personable and they did work. My criticism is that the company sent a crew that appeared inadequately trained, inadequately supervised, inefficient, unable to communicate effectively, and unable or unwilling to follow clear instructions regarding expensive property. I chose this company because its reviews made me believe paying a premium would buy professionalism, efficiency, and care. That is not what I received. I would not use this company again and cannot recommend them

Z Movers - Check us out today ... we love to Move you

Z Movers

(241 reviews)

Fairfax

Z Movers was honestly one of the best parts of what could have been a very stressful move. The team…read moreworked incredibly hard from start to finish and went out of their way to help smooth over multiple building and logistics issues during move day. They were professional, efficient, careful, and impressively fast while still taking great care of our belongings. They safely moved an extremely heavy marble table without issue, and at the very end of the move we asked them to maneuver a very large, heavy dresser through a narrow hallway in our newly renovated home. They somehow managed to do it safely without damaging the walls, floors, or furniture. I was honestly amazed watching them work. What stood out most was their attitude throughout the entire process. Even when delays and complications came up outside of their control, they stayed calm, solution-oriented, and hardworking the entire day. I almost wished they would take longer breaks because of how nonstop they worked. They were also very transparent about pricing, which was fair, and communication throughout the process was excellent. Also, please feed your movers during lunch and ask if they have any allergies or dietary restrictions. This crew absolutely deserved it. After this experience, they'll definitely be our go-to movers moving forward, and we'll gladly recommend them to our family and friends. Highly recommend.

4 years later and i just finished my 3rd move with Z movers. They are always professional and on…read moretime. My experience began with getting a quote and they will ask for a video call or you can send pictures of your space. This is to see how many items to determine how many people are needed and also the value of your furniture/goods in case you want to purchase additional insurance in case anything gets damaged. I had a couple old furniture pieces I didn't want anymore, and they also helped with removal for a fee. On moving day, Peter and Antonio arrived right on time and wrapped everything in blankets. They were also very friendly and super fun to talk to. You should ask them about their craziest moving stories! Thank you guys again!

Excalibur Moving & Storage - Call us now to find out our storage promotions.

Excalibur Moving & Storage

(1.1k reviews)

Van Nuys

We to a new place at the beginning of April, and our team at Excalibur did an incredible job!…read more After providing reasonable quote and finalizing a date, the team moved us from our previous place in Santa Monica to our new place in West Los Angeles. They were professional, detail-oriented, thoughtful, hard working, and communicative. My wife and I cannot recommend Excalibur enough, especially for local moves in Los Angeles. They will exceed your expectations!

I write this with a very heavy heart because I had used this company twice prior to Covid and they…read morewere amazing, but as we know after Covid, so many businesses have gone down the drain most even had to file Bankruptcy and the reason being is the customer service is absolutely atrocious. I scheduled my move three weeks prior. I got no confirmation the day before the move and I got no phone call the day of the move when I finally decided to call them because they gave me the window of 8 AM to 10 AM and it was already 9:30 AM when I called. I Was informed that the moving truck had broken down and so they were having a mechanic work on it so they should be there within an hour that did not happen. The movers did not arrive until 1215 and the mover. Joel told me that he didn't know anything about a truck being broken. He just knew someone called off and they called him in to work last minute on his off day. He wasn't even supposed to be working then after only an hour of work Joel and his partner tell me that they have to take a lunch break. Needless to say I was shocked. I also explained to Joel that I needed him to move certain furniture that I was not keeping to a certain area on my street for trash pick up. He fought me on that and almost drove off without moving the furniture to the right spot because he was so ready to go have lunch even though I was kind enough to offer them drinks and snacks. I have never heard of a moving company scheduling a lunch break right in the middle of a move that they were two hours late too. It just doesn't make sense that never happened prior to Covid when I scheduled my moves with this company. Then I had to get on the phone with Jonathan and he was very nasty and kept telling me that I need to speak clearer and calm down or he will hang up on me. Speaking to him was the only way I could get the movers to shift the furniture on the street to the right location. I am also definitely missing some things even though they let me check the truck afterwards, but who knows what happened when they went to lunch with all my things in their truck. After all this trouble, Edgar was only able to give me $100 discount which I am thankful for but with the service I received that day. It should've been free 99. Very sad to see this company follow the trend post Covid of not given a damn about its loyal longtime clients! They cost me money that day also as I had to call off work due to their huge timing delays!!! They showed me no remorse for that either! So just an hour after posting this Edgar called me and heard me out and was kind and generous enough to refund me 300$ and give me 200$ off for my future move! Now that's how you handle loyal long time customer complaints BRAVO!!! God bless!!!

Five Star Moving and Storage - movers - Updated October 2026

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