I came here for all new brake pads and oil change. They recommend I do a transmission oil change. They were pretty fast, it took them an hour for all 3 services. They were nice with my son asking so many questions bc he's never been to a auto shop before. It was great explaining to a 4 year old what they're doing. Again, great service and I trust them to do a good job! Happy with their service and pricing. read more

Five Star Auto Repair - Auto Repair Near Me - Westminster, California

DO NOT BRING YOUR CAR HERE FOR REPAIR! The new owner is extremely rude--WTF! They quoted me $1,200 for a cam job on my 2005 4Runner. I decided not to move forward with the repair and told them I would come by to pick up my car. When I arrived at the shop, my 4Runner was nowhere to be found. The owner told me that a technician had taken it for a test drive and would be back in five minutes. I asked why the technician was test-driving my car after I had already decided not to move forward with the repair. After waiting for 35 minutes, the technician finally returned with my car. I then noticed that they had driven it 20 miles! This is a very suspicious practice for an auto repair shop. I would definitely think twice before bringing your car here. read more

Got an oil change and headlight replacement here--service was fast and excellent, and the price was very fair

Certainly not 5 star worthy. My husband was trying to get quotes as any normal person would to make sure they are getting an honest price and the person who picks up the phone didn't care for it. He hung up and essentially said forget the business. Horrible attitude, and I wouldn't trust someone who has a bad attitude to do honest work. read more

I have been coming here for 20 years. They have always been great. They are smart, reliable and affordable. They have great solutions to car problems. I appreciate them so much! I have never had a problem and I recommend them to all my friends. read more

Mr Hoang & Mr Tin both technicians worked on my car and they were very great service. They even offer complimentary drinks during I wait. The pricing is fair, reasonable and clear. I definitely recommend. read more

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Not so sure why this place has so many negative reviews but my personal experience with them was great. I got into a car accident and was introduced by the lawyer to fix my car here. Mr. Tin was very nice and friendly. He even showed me how to drive the rental car because well, a girl who had never drive a brand new 2021 car won't even know how to start the engine LOL The fixing process went smooth. Got my car back within a week. The inside and back were not messy which shows that they didn't touch or do anything. My car looks brand new now. Thank you Mr.Tin and your team for the work. read more

I just purchase a new battery for car but need them to install. I pull in 15 min before closing and the guy installs it for me and then I tried to give him some money he refused. He did it for free. Good luck finding another place like this in Orange County. I did have major repair 3 years ago and paid around $1300, where every other place was quoting me $4000. They fixed that issue as well. read more

This place was great when Mr Bich was still working here. After he left, the new guys suck. I brought my cars in for oil change and tune up a few times. The last time I brought my car in for tune up and oil change, I pulled up, wore my mask, after I got out of the car, the 3 guys chatting and joking there totally ignored me. At first I thought they were not working there (also not wearing masks), but it turned out 2 guys out of 3 are employees. I finally FOLLOWED and waved real hard at him to get their attention. They were talking about what to get for lunch. He looked at me and asked "What do you want?" I then told him I wanted my car get checked up and an oil change. He rudely said "OK, after this car." pointing at the car Mr Tin (new manager) was working on. Mr Tin was wearing mask btw. I asked him "Do you know how long approximately will it take to finish that car?". He gave me a long look and answered: "I said After This Car." I told him forget about it and check your attitude. I hope the manager who was working about 15 feet away heard what I said. Then I walked to my car, backed out and drove away. There are many other options, people. Don't come here - unless you are craving for this kind of rude treatment. Even if you are craving for these special treatments, there are also other places, and they do wear masks. read more

DO NOT!!! First I got a 2001 Honda Odyssey for these guys to work on a transmission job which replaced a whole transmission. Got it back & drove around 2 miles & while idling in line at IN & OUT till my turn to move Surprisingly the car revved to 2500rpm but barely moved any way I was able to get my burger & got out of that line with the awkward look from the crowd. Car goes back to their shop..., got fixed. I gave them some trusses for that. Then a few months later my BMW had a radiator leak problem, brought it to them (so regretted that I did) They replaced a bunch of stuff & the total cost was close to $1K. Pricing was not an issue here but took them (3) months, to take the car back and forth, I lost count of how many times not to mention each time they would hold the car from 1-2 weeks & every time each one of them would take their turn to greet and promises me the NEW solution they would try including the shop owner name TIN. THE SIMPLE PROBLEM NEVER FIXED & I finally gave up on these "CLOWNS" without a red penny back in return. Now, why did I say SIMPLE PROBLEM above?!?! I took my car to another shop with one older gentleman as the Owner took him (2) days to redo the almost identical parts & work that those "Sloppy Grease Monkey" @ "FIVE STAR AUTO REPAIR" did their half-ass jobs. The new mechanic did more work/parts than those clowns but charged me a little less. PS: My car is now back to normal. read more

Ladies Beware! I was taken for a ride down Rip off lane! I took my car in due to a slow start, they said to leave it for 2 days. I left it, 2 hours later they said it was the battery, I needed a New one. I paid $200 for the so called new battery. The next day I noticed it was a used battery from Mexico. I tried calling Haun to retrieve my old battery 'cause it was a BMW battery that goes w/my car...he said it's too late he would have to pay more money to get it back. Where can I find an Honest mechanic? read more

I love this place, very reliable and affordable. I don't go anywhere else. They have great customer service.

Got an estimate to fix my air for $500, then I drove to Tin at Five Star and they fixed it for $140 and I bought the part for $40, so total $180 !!! We should quit complaining? I also had an issue with my ignition key not starting 2003 Toyota Truck, so I called South Coast Toyota and they gave me an estimate of $1,100.00. I called Four Star and they bid it at $140 labor and I bought the cylinder with keys from O'Rilleys for $90, Total $230 Quit complaining or take your vehicle to a Dealership and get their estimate first? read more

Used to be good with the previous owner ,the new guy just guess ,didn't properly fix it right ,waste time and waste money

If you need a trusted mechanic you need to come here! I don't know much about cars but I can tell you that they do an awesome job. They fixed both of my Mazda and Mercedes Benz . Great pricing and service! I Definitely recommend this spot for all cars problems! read more

Fixed my van when it wouldn't run same day, good guys here in Westminster. Do a good solid job and try to save you money where they can.

Great spot for economical repairs. Good knowledgeable crew who work hard and save you $. Gave 4 stars only because it's not feasible to wait and work while they repair, but that's no matter for the good work. They even offered to run and get me a coffee with their regular coffee run :) read more

I come here for oil change, rotate tires, and other maintenance for more than 20 years. Good price and honest. 5 stars from me.

They did a big job on my Toyota 4Runner, the timing belt. That can be $1000 at a lot of places. They did it for much less. They let me get the parts on the internet and just charged for labor. They offered a very good warranty. They finished the job exactly when they said they would and even gave me a ride home when I dropped off the car. I'm so happy to have an honest and reliable mechanic close by. That is such a good thing. read more

Terrible service! Safe yourself a headache and a bad time. I went in to get my rear brake pads changed. I came in to pick up my car and the guy said front brake pads had been changed. I let him know that wasn't correct and all he said was "sorry bro". Sorry bro? No plan to rectify the mistake, just moved on ahead and charged me for work I didn't ask for. I have never step foot in such an unprofessional establishment, terrible from beginning to end; never again will I make that mistake again! Plenty of quality places to get work done on your vehicles out there.... THIS IS NOT ONE OF THEM! read more

Called to ask if they could fix fog lights for my bmw! guy who answered told me they did to go in! drove from Anaheim here only to show up! have 3 of there mechanics just stare at me! walked to the front office and nobody in there! they started talking with each other, as they looked at me! none of them approached me! waited 15 mins and i left! BAD CUSTOMER SERVICE read more

I LOVE and TRUST these guys to the fullest!!! It's always hard to find a trustworthy car repair/ mechanic especially being a female, they tend to pull a fast or just get more out of you slowly but surely. Not these guys!!! They're direct, honest, and straight to the point. They've even turned down work I thought I needed because they said that it wasn't necessary for my particular year and make. I came to them by accident and I'm so glad I did. I've even referred others and they've all been satisfied with their work and pricing. Best price for the quality. Hands down! read more

I don't get the bad reviews. To each his own I guess. My dad has been coming here a long time and so have I. Service is quick, techs are courteous and honest. I've come in several times for minor fixes where they solve the issue free. On the bigger repairs? Prices compete with any other shop. No complaints from me read more

I came here on accident thinking it was an auto shop I had a coupon for, and when I was about to leave I decided to let them do the work on my car because I was tired of searching. The mechanics were extremely helpful and friendly and did a great profession job on my car. If you are ever in the area with a coupon for another auto repair shop, I suggest giving the mechanics here a shot. They don't even put out coupons because there work speaks for its self, it's the ones who have to put out coupons to get customers makes me wonder read more

I whole heartedly write this review, my family has been coming here for over 10 years I wouldn't trust anyone else with my car. Their prices are unbeatable and they have the nicest staff! I come here for everything from oil change to body repair. They have never once disappointed me. I rarely write reviews but they definitely deserve one. I would give this place 10 stars if I could. Thank you guys for always keeping my car in the best shape! read more

I don't recommend anyone to this place they are a fraud they call the parts store and told me to pick it up there and now parts is defective and they said no warranty you bought in you own parts I'm speechless read more

Horrible service, went to get my windows tinted, damaged the tint on my back windshield said it would go away after a few days. It never did so I brought it back to be replaced, but they replaced it with a cheaper tint not the heat blocking one like I had before, that cost more. Total scammers, only come if you like getting ripped off. read more