1. Five Star Auto Repair

    0

    Gibsonton, FL

    Five Star Auto Repair

    4.3 (6 reviews)
    Open • 9:00 am - 6:00 pm

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      Services - Five Star Auto Repair

      Auto brake repair

      Auto engine repair

      Five Star Auto Repair Photos

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      3 years ago

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      6 years ago

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      5 years ago

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      Derrick H.

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      7 years ago

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      6 years ago

      Great service, great pricing ... gets the job done right the first time. Only person I trust with my car.

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      8 years ago

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      Tire Kingdom

      Tire Kingdom

      (52 reviews)

      This was my second time receiving service at this location. The first time was when I ordered tires…read morefrom tire rack and had them delivered to this location. I scheduled an appointment to have them installed first thing in the morning the day after they were delivered. When I arrived they had no record of my appointment but did confirm the arrival of my tires. Hours later the tires were installed and I was thankful but not impressed with the service. The second time I needed to get my tire patched and have my brakes inspected and tires rotated. I didn't schedule an appointment this time since the first time really didn't make a difference. I arrived at 7:00. They were able to get the vehicle in right away. Turned out I needed some parts so I had someone pick me up, take me to the part store and I delivered them myself because their parts are well overpriced. At this point my tires were off and the tire that needed to be patched was not completed. Around 10:00 I was informed I delivered the wrong part. So again I had someone pick me up to make the exchange. When I returned the tire that needed to be patched was still on the ground untouched. I let the technician know they didn't need to patch the tire since he had to install the other parts on my vehicle and I would fix the tire myself. He was cool with that and went on about his business. 12:00 rolls around and they are now wrapping up and finalizing everything with my vehicle. $300 plus in labor and I provided my own parts..... but my vehicle was fixed. ** If you still decide to take your vehicle here I recommend dropping it off. Expect to overpay for parts and labor as well. There are more options available in the area to consider.

      I had a very disappointing and concerning experience here today. I scheduled an 11:00 am tire…read moreappointment online and arrived a few minutes early. When I tried to check in, I was initially told by Kristie/Kristy (I'm not sure of the correct spelling) my appointment wasn't there and that maybe I had scheduled at the wrong location. I confirmed that I was at the address listed on my appointment. Instead of simply checking me in, the employee began calling other locations and trying to send me elsewhere because they were extremely busy. I was told the wait could be 3+ hours and that they would continue accepting walk-ins, who could possibly be seen before scheduled appointments. I never once said I wasn't willing to wait. What made this experience especially concerning was that a white woman arrived after me with the SAME 11:00 am appointment time and was checked in without an issue. A male customer also arrived afterward and was not told what I was told or encouraged to go elsewhere. I then noticed MY NAME WAS ACTUALLY ON THEIR COMPUTER SCREEN, so I questioned why I was being told my appointment wasn't there and why I was being pushed to another location. I asked for a manager and was told the manager wouldn't be available anytime soon. I don't make accusations of discrimination lightly, but after watching other customers arrive after me and receive different treatment, I genuinely left feeling that race may have played a role in how I was treated. I would like management or corporate to review the appointment records, check-in history, and surveillance footage from around 11:00 am today. Being busy is understandable. What I don't understand is why I wasn't simply given the same opportunity as everyone else to check in and wait for service.

      Five Star Auto Repair - autorepair - Updated October 2026

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