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Five Palms Liquors

3.8 (4 reviews)
Open 10:00 am - 9:00 pm

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5 months ago

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4 years ago

They don't answer the phone when one calls! I've tried several times! How can you run a business and have a working phone?

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6 years ago

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7 years ago

I recently started shopping at this store. The service and selection are outstanding. The staff is incredibly friendly and helpful.

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Twine Bulverde - Stunning decor (yes, even the restrooms)

Twine Bulverde

4.3(20 reviews)
2.6 mi

for Twine Bulverde! It has quickly become our go to spot. I'll break down why below!…read more Food: everything is made from scratch by their chef. Our favorites are the wings (they are the best wings I've had), fries with dill ranch, the orzo pasta salad, fig and prosciutto flatbread and their caviar tater tots! I love how they have options for everyone and how everything is so fresh!! Atmosphere: may be my favorite part and here's why. Inside is adults only, so perfect for date night or a night out with friends. The decor is stunning and everything is soooo thoughtfully curated. Even their bathrooms are cute! lol Then you walk outside and everything transforms into the perfect family friends atmosphere with turf, a playground, and even a little playhouse for the kids to explore. The recently fenced in their playground which I love! They have comfy seating and cozy string lights. It's literally the perfect combo or aesthetic and family friendly! They also do live music on weekends and just recently did a Bubbles & Glow Sticks event for the kids. They also have a covered cigar lounge patio with a huge tv and couches. Now onto their drinks: AMAZING! I was able to speak with their two head bartenders and you can just hear the passion. They're always adding and testing new cocktails, and they have a great wine selection. My favorite cocktail is the Cucumber Twinetini! Service has been incredible. Everyone from their waitstaff to the bartenders to the owners are so friendly and passionate. You can tell the owners take great care of them and really care. This spot is located in downtown Bulverde and is a 12 minute drive from our house near Stone Oak. It's a small business owned by the sweetest husband and wife who have plans to expand into more restaurants and entertainment. I had to give them a shoutout because you can just see the passion and thoughtfulness that went into every detail. Check them out!

This review genuinely pains me to write because I love the atmosphere of this place and have been…read morehere before with great experiences especially when sitting outside. That's why this visit was so disappointing. We booked a private room for our group and paid a $50 room fee, fully expecting attentive service given the prices and the automatic 20% gratuity for a large party. Unfortunately the service fell far short of that expectation. From the beginning our server was noticeably unfriendly, and communication throughout the night was poor. Drinks took a long time to arrive and when food finally started coming out, it was extremely staggered. Two guests waited so long for their flatbreads that everyone else had already finished eating. Fries that were ordered early came out very late and cold after we had already tried to cancel them. Another uncomfortable moment came when the bill was being prepared. Instead of discreetly reviewing the check or confirming items professionally, the server went around the table asking individuals, "Were you the one with three drinks?" and "Did you have two drinks?" This felt invasive and unprofessional. In a proper serving environment especially with a large group billing should be handled discreetly, not by calling people out in front of the table. When we asked if the delayed items could be comped (at the very least the fries), the response felt dismissive and oddly transactional including repeatedly questioning whether the guest would take the fries home. At that point the issue wasn't the fries, it was the lack of accountability and basic customer service. When the owner/manager came out, instead of apologizing or acknowledging the experience we were met with excuses about staffing and being short-handed. While delays can happen, the lack of communication and the defensive tone made us feel like an inconvenience rather than paying customers. The atmosphere is lovely and the prices are high, but service and management matter just as much especially when hosting large groups. A simple apology, better communication, and more professional service would have gone a long way.

Photos
Twine Bulverde - Crowd favorite Caviar Tots. Wife absolutely loved the Dulce 75.

Crowd favorite Caviar Tots. Wife absolutely loved the Dulce 75.

Twine Bulverde - French toast and a Guava mocktail.

French toast and a Guava mocktail.

Twine Bulverde - The cellar.

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The cellar.

Five Palms Liquors - beer_and_wine - Updated May 2026

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