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    Five Guys

    2.8 (128 reviews)
    Closed 11:00 am - 10:00 pm

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    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Casual
    Loud
    Good for kids
    Outdoor seating

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    Recommended Reviews - Five Guys

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    Reviews With Photos

    RUDEST WORKERS

    Food was amazing but the staff wasn't. These 2 ladies was the rudest workers ever. Had the dirtiest look on their face. So unprofessional and disrespectful. I hope management fixes this problem.

    a restaurant with tables and chairs
    BD G.

    The Five Guys Burger Joint was empty, only staff. I ordered a Burger, Fries, and a soda. The burger sides grilled onions and American cheese and Bun. The fries were fresh, slight limp, slight crunch, bountiful, and overflowing. The burger looked great, juicy, hot, and nice wrap. The second bite in, I noticed a weird aftertaste, looked over at the staff, and saw them chuckling, not sure why! I tried Salt and Pepper on the burger, and still the aftertaste. At just short of half-eaten, I decided to chuck it! The place was spot-on clean, and all staff were friendly. The Peanuts, as my final try, were nice and pea-nutty. Confused by the weird aftertaste. FYI, I eat grass-fed, Angus, along with regular burgers, and no weird aftertaste. Oh well! Bad day for a burger.

    Shake
    Peace On E.

    A true American burger and experience. The crew working is real, kind and funny. The potatoes are cut and prepared with love and Five Guys, supports local farmers and credit them on their menu! The little bacon cheeseburger could feed a small family and the milkshakes are delish.

    Grilled cheese burger
    Leah S.

    Five guys may very well be my new favorite burger place in town! Very high quality burgers done just how you like them. The fries are hand cut and delicious. I would say prices are a bit high but when it's quality it's worth it. I got the grilled cheese burger and it did not disappoint. Sorry about half eaten photo hahah. To the Pacific Street crew... I see you all working so hard and I know you're short staffed. Thanks for always being kind and efficient even during high volume and stressful times. You're a great crew!! Don't forget to tip your service workers people!!!

    Staff was friendly, but messed up my simple order. I ordered a Bacon Dog All the Way (Every topping) but didn't receive bacon inside. And a fry, drink. Management named James Khan reached out to me and offered to mail me a gift card but never received it many weeks later.

    a menu for a fast food restaurant
    Elizabeth I.

    I came here today to grab some lunch to go.I ordered their beef hot dog with grilled onions, mayonnaise with American cheese and french friies.Everything was good and hot.Very yummy.The restaurant was clean and the employee's very pleasant and professional.I recommend this place

    a hamburger with bacon, lettuce, and cheese
    Jeff I.

    I ordered online and picked up. I can see some have written bad reviews of this location, however, I had a pleasant experience here. Whoever was the lady making the sandwich on January 7th, you brought customer service to a whole new level. My order wasn't ready the moment, I stepped in, but she was definitely working on my order. The two sandwiches were made perfectly. She included sides of hot sauce as well as malt vinegar. She also made conversation the 3 minutes I waited. Due to COVID, their soda fountains have the option of running on your phone so that you have a touchless experience. Parking was not an issue as this was a weekday afternoon. There was some road construction in the area. I would definitely come here again if we happen to be in the area.

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    6 months ago

    Business owner information

    Photo of Jack G.

    Jack G.

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    6 months ago

    Business owner information

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    Jack G.

    Thank you for your rating. We appreciate the time you took to rate us!

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    1 year ago

    Food was delicious. Service was nice and fast. If you want a good hamburger this is the place.

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    1 year ago

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    7 months ago

    Super nice I loved it and it was delicious very clean very nice best fries of my life and free peanuts

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    1 year ago

    Yes it's expensive but it's the best burger in town. Don't sleep on the Patty Melt. Yum.

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    3 years ago

    Food is super quick and good!! The crew that works there is always on it and really nice. Definitely stop in for some fries and shake

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    4 years ago

    The burgers are always hot, fresh, and delicious. The only burger joint where the food looks BETTER than the picture advertisement!

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    Page 1 of 4

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    Betty Burgers - Chicken | Garlic Fries

    Betty Burgers

    3.8(1.4k reviews)
    1.0 mi
    $$

    We loved Betty Burgers! We absolutely love Betty's Burgers in Santa Cruz! This place has become…read moreone of our favorite spots whenever we're in the area. The burgers are always juicy, flavorful, and cooked to perfection, and you can really taste the quality in every bite. The sides are just as good--crispy fries and delicious shakes that complete the whole experience. What makes it even better is the great atmosphere and friendly staff. You always feel welcomed, and the service is quick and attentive. If you're in Santa Cruz and craving a really good burger, this is definitely the place to go. Highly recommended!

    It's been a while since we've been here, and the last time we visited Santa Cruz, we decided to…read morestop here and grab some burgers. I expected the same quality of the burgers many moons ago; however, this wasn't the case on our return trip. Firstly, the service wasn't as friendly this time around as the staff is mostly consisted of younger people in their early 20's. They were too busy concentrating on each other cracking jokes with one another instead of taking care of their customers. When we received our burgers, they weren't as juicy as our previous visits. The flavor was decent, but chewing on every bite resulted in a dry texture that wasn't appetizing. Our side of sweet potatoes was also inconsistent; some were soggy and some were crispy. Don't know what was happening in the kitchen, but all I recall observing was a lack of proper execution. Perhaps they needed to concentrate better on their tasks on hand. Overall, it's still a decent burger, but the quality is not the same compared to our previous visits. Betty would be somewhat disappointed.

    Photos
    Betty Burgers - Inside

    Inside

    Betty Burgers - Chicken | Garlic Fries

    Chicken | Garlic Fries

    Betty Burgers - The Duke Burger

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    The Duke Burger

    Oblò - The Croquettes that were potato, mozzarella, and ham inside and had a very yummy sauce.

    Oblò

    4.4(84 reviews)
    0.3 mi

    Upon entering, we were promptly greeted and lead through their nice lounge area to the…read morewell-appointed dining room. After selecting our drink preferences, bread service was initiated. Attention to details by our host was evident and appreciated. Our entrées arrived nicely plated in a short time. We greatly enjoyed our entrées of Spagetti alle Vongole and Seabass Fish of the Day. Live music was being performed in the lounge throughout our dining experience which greatly enhanced the ambiance of the meal and restaurant. The live music was a contemporary jazz quartet followed by a clarinet and drums duo ensemble. The atmosphere of Obló is conducive to a relaxing rendezvous for a drink or dining with friends, or to embrace the intimate and romantic undertone of their fine dining venue with one's significant other.

    Oblo is located in the cusp of downtown, across from Abbott Square where you are close enough to…read morehear (and feel) the music while dining in a circular glass windowed room. Oblo has a family-style warmth with the paper menus and touch lamps that look like candles and yet it also feels like the perfect Date Night restaurant because of the ambiance, cool lighting, top shelf bar menu, great service and impressive food. I was there for a birthday, and Oblo surprised even me with their stellar service when they marched a line of smiling staff members out with a slice of beautiful cheesecake over a zigzag of blueberry compote and sung happy birthday in such a joyful way that the other customers joined along. It was definitely special. We had great service all night -- from the first person we saw to the last. Every dish was delicious!

    Photos
    Oblò - One of their soft cocktails and so yummy

    One of their soft cocktails and so yummy

    Oblò - Seared Scallops

    Seared Scallops

    Oblò - Risotto Funghi

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    Risotto Funghi

    Jack's Hamburgers - Regular Hamburger with Basket Fries!!

    Jack's Hamburgers

    4.0(598 reviews)
    0.1 mi
    $$

    Such a cute staple of Santa Cruz. I have not gone for years. Little place on the corner, behind…read morepacific ave. Some seating inside, a little cramped but nice for the size of the place. Seating outside as well. I took my order to-go. Cashier super friendly, you can see the kitchen, cooks are working hard! You can see the fresh patties! Got my meal quick, it was super hot and the fries!! Thick cut and so yummy. I'm not sure if they are fresh cut? But they are very good. Burger was substantial and very fresh and yummy. If you are not a big eater I suggest a single patty! Definitely a place to try if you need a good classic burger that is fresh.

    Alrighty then. Originally we headed out tonight to go to Chubb's Chicken Sandwiches. Closed on a…read moredang Saturday night. WTF. Immediate zero stars. (can't normally leave that!) So we thinking...been in Santa Cruz 17 years and have never went to Jack's. Let's give it a whirl. Local favorite. How can we go wrong.... Let me count the ways. I order the Big Daddy Super Special Burger, aka "The Diablo Burger With The Works". Got all the cool ingredients for a little fire in the hole type of thing. Wifey went with basic bacon cheeser. Fries too. (Decent fries!) So we get'er home. Damn Diablo is biggg! Nice! First bite ends up in a messy, soggy disaster. No, they lied; not toasted French bread. It's gooey raw French bread. The kind that does not hold up to an overcooked, undersized meat patty. No way to salvage this. So let's strip off all of the bread, get it down to the basics and go Animal Style on this burger. Bottom line; pretty much hockey puck territory and as I write this review with dried special sauce on my fingers, I'm thinking about my turkey leftovers in the fridge...

    Photos
    Jack's Hamburgers - Full menu

    Full menu

    Jack's Hamburgers - Patty Melt in nature

    Patty Melt in nature

    Jack's Hamburgers - Outside

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    Outside

    West End - Fountain

    West End

    4.0(1.2k reviews)
    1.5 mi
    $$

    We had dinner here during our stay. We ordered the okonomiyaki fries and pacific calamari to share…read more I ordered the steamed mussels for my main. The okonomiyaki fries were delicious. The fries with the spicy mayo and teriyaki sauce made the dish. It was very savory. My son enjoyed it. The fried calamari was also good. The calamari and jalapeno peppers were crispy and salted well. The sweet and sour sauce that accompanied it was added a slight heat to the dish. We enjoyed our meal here and would return the next time we are in Santa Cruz.

    I returned to West End over a year after my last visit, and so much has changed! They rebranded to…read moreWest End Izakaya and now serve Asian-inspired dishes, rather than their previous American farm-to-table menu. Honestly, I can't say this change is an improvement. My grandma and I visited around dinner on a Saturday and were seated on the (dog-friendly) patio. They did have propane heaters, but not enough of them, so it was quite chilly. For drinks, we both got hot Green Tea to warm up, which was very standard - served in pre-packed tea bags. For food, we ordered the Okonomiyaki Fries and Maitake Mushroom Flatbread to share. The Okonomiyaki Fries were pretty good and I enjoyed all the toppings, especially the spicy pink mayo. I usually prefer thinner fries, but I liked the crispy texture. However, the Maitake Mushroom Flatbread was a bit disappointing. There just wasn't enough bechamel and mozzarella on top and the flavor somewhat bland. Service was friendly, but I miss their old menu offerings, like the Heirloom Tomato Flatbread. Not a huge fan of the rebrand!

    Photos
    West End - Booths

    Booths

    West End - Fireplace

    Fireplace

    West End - Ipa sampler

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    Ipa sampler

    Five Guys - burgers - Updated May 2026

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