Best taco bell experience i've ever had...what!!! late night it's 2am on 8/28/2026 - these guys better be management or get raises cause the place is so clean and my order was perfectly crafted. i sat in and ate and they constantly cleaned & my food was hot?!?? which im not use too hahaha coming to this one more often - thanks guys!!!! read more

Totally understandable to preserve food and keep it cold. Is it necessary to have the main area for customers to be 55 degrees? It might be great for the employees in the hot kitchen area, but is it nice or fair to us that are all wearing ski jackets? It's also not great for the environment. Please stop freezing us to death read more

It's Taco Bell. Really? Do we need a review? Unless you've been living on another planet, Taco Bell is the same I would assume universally. Even on another planet. No excitement here. Just good food if you like Taco Bell food. I happen to like it. In the mission Street location is a good one as far as customer service goes. They're very fast, always packed, and get you in and out. Which is probably another part of the experience you'll want having said that I recommend this little place. read more

Went in to Taco Bell today around 2pm and the staff was so nice and hard working. I was greeted as soon as I came into the store and we got our food very fast. The taco was so cheesy and yummy I love this Taco Bell I want to eat here everyday now, never gotten such good service at a Taco Bell. All of the workers who were working deserve a raise. I love you Taco Bell read more

Taco Bell - Fast Food Near Me - Santa Cruz, California

Wow the staff was out of this world! So kind and considerate to our needs. Definitely cheaper than d20 up the street! read more

Taco Bell - Cheaper than d20 - Fast Food Near Me - Santa Cruz, California

Literally every time I've ordered Door Dash or Grubhub I've yet to receive a single sauce packet (also ordered) or napkin/flatware for my food... we visit often and I will no longer order anything from them. read more

The hours are wrong the food was going to be bad but to not even get decent service or be able to use technology to order up to close makes not sense. No drive thru etc this store fail all ambience and would do volume if they had better management or night crew Marco would have likely given me service but seems to be playing games at close to finish his night. The chairs up early is a hazard etc I'm very disappointed in my experience at this store read more

Taco Bell - Hazard - Fast Food Near Me - Santa Cruz, California

My $5 "beef" taco. This is the third time this has happened to me at this location. Someone in the back has gotta lay off the weed or give it to me. Minus two stars. Other three stay because the bread itself was still delectable. read more

Taco Bell - Taco - Fast Food Near Me - Santa Cruz, California

Took two and a half hours to get a mobile order pick up. Was estimated an hour, was waiting in store for the last hour and a half. If I could've canceled the order I absolutely would have. read more

Every thing, I have tried to order thru uber and DoorDash and it's always an issue. It takes about2 hours to get nasty cold food!!!

As a little German boy visiting the United States I was quite excited to taste the cultural food of the Americans. I had ordered the famed Crunchwrap Supreme, a renowned Beefy 5 layer burrito, the classic beef soft taco, a limited Cripsy chicken BBQ taco, and of course the sweet and refreshing fountain of youth known as Mountain Dew Baja Blast. To my surprise after putting in my order I was only charged with such a small fee for which I was delighted. I thought to myself that I could feed my entire family with this amount of food with this price. However, I would not be so sure if my larger German family could survive the American culture like I have. I had started my exciting journey with the soft taco. It was my first bite of the classic Mexican delicacy and I would admit it was quite enjoyable... It made me smile. Then I went to the Beefy 5 layer burrito. There are so many things in life that one could survive, they say a cat has nine lives, but what about a little German boy? I only get one. When I was on my second bite into the burrito, I realized what I was going into. I didn't have the chance to react, my arms and hands numb. I attempt to reach for the elixir that is Baja Blast but I could not make it in time. The burrito burned in my mouth with spice, I have never eaten anything so spicy in my life. The amount of salt put into this Beefy 5 layer burrito is more than I have ever had. Eventually, after moments of suffering I had grasped the elixir of life and brought its life to my lips. Who would have thought, that the so called drink of a lifetime, one representing American culture, was the next item that almost killed me. The drinks sugar attacked my mouth with animosity and hatred. Perchance the Baja blast had the spirit of an American Eagle swooping down on this poor little German boy. I was defeated... I could continue the tale of how I... a poor little German boy was violated and tortured by the American food culture. But there is much more to this. The entire time I had realized that it was my ignorance that has failed to properly understand the significance of Taco Bell. I have come to understand that Taco Bell stands for the peasants in the United States. It is not something that a fine noble or lord would come into possession. Taco Bell is a reminder of what the lower class of America must eat every day to survive. You could even say that this kind of delicacy is a waste of ingredients and a waste of livestock. In my final notes I will say this. Eating Taco Bell for the first time was like that scene in the Disney animated film Ratatouille where the food critique takes a bite of ratatouille and he has a heart warming flashback of his childhood. Except when I tried Taco Bell the only flash back I had were the sounds of explosions and screams of terror as our buildings collapsed. 3/13 Rating -LittleGermanBoi45 read more

If I could leave 0 stars I would, abysmal service, took over 2 hours for them to not make a crunch wrap supreme. No idea why this location is even open if the people who work there don't know how to operate faster than sloths on ketamine. read more

I ordered on the tacobell mobile app, my friend who ordered 5 minutes after me and had a larger order got theirs first. I saw countless huge orders be handed out while I only had 2 small items. I waited 30 minutes, I got the wrong item (avocado ranch crispy chicken soft taco) and then called the store. They told me they couldn't do anything about it even though I've had this issue before with countless fast food establishments and they've just wrote my name down and remade it for me. The employees made my order wrong, my receipt says a different thing (Frank's Red Hot crispy chicken soft taco) than what I got in the bag. After I called the official customer support number online and it wasn't operating at that time. Real good job. Dont use the mobile app it'll get pushed back behind EVERY single other type of order, expect a 30 minute long wait, check your bag. They dont even know what they're making. Dissapointment is an understatement, this location is a disgrace to the Taco Bell name. My hometown location would NEVER do this. I am a very hungry college student, and I am still hungry. Do not come at night, it turns from Taco Bell into Taco Hell. read more

Taco Bell - Avocado ranch, not Frank's Red Hot - Fast Food Near Me - Santa Cruz, California

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This is the nearest TB from the UCSC Campus the majority of the customers here are from out of town or college kids. 1 star is off because there Is NO DRIVE-THRU. Other than that a pretty modernized Taco Bell has the 4 kiosks for ordering , but noticed no area for sauces you have to ask for them . I guess people take too many . The area is pretty lit next door to a a McDonald's and Namaste Indian restaurant. Lots of people working on the Sunday night on Thanksgiving weekend. Workers are great. Like a lot of other establishments in Santa Cruz you have to get sure to the stoners and bums that hangout in the front. Lot of them talk to themselves god knows why but they don't bother people mostly. There is no inside bathroom you have to ask a worker and they open from the back from a buzzer or key I think. Open late like other Taco Bell's but afar this looks like a stand alone Taco Bell that should have a drive thru like usual but unfortunately it doesn't . It's NOT a Cantina TB for those of you who like to have a beer or hard drink while eating Taco Bell. Other than that it's open late like all Taco Bell's and assume it gets busy with the young college crowd at night. Lastly one thing that sucked is there coverage for cell phone . I have AT&T and I had only one bar I connected to their free WiFi and it was really very slow. They need to fix that Date of visit : 12/1/24 I noticed they brought back the apple empanadas to the menu I don't know why they even took them off. They were fire. Crunchy on the outside and very warm and syrupy on the inside, way better than McDonalds apple pie. read more

I read somewhere that they're discontinuing the Mexican Pizza which was my favorite when I was a teenager. It's been awhile since I tried it, and so I decided to buy it to see if it was the same as I remembered it to be. Wow, how memories and taste buds change. This thing is cheap and salty. Maybe that's what I wanted when I was younger, but now I find it to be something in between airline food and something someone would make if they had no idea how to cook. It was hot, and they did make it according to the recipes so 3 stars for that, but when they discontinue it I won't be too sad. read more

Taco Bell - Fast Food Near Me - Santa Cruz, California

This is easily the best quality and fastest online order place in town. The food is always hot and fresh (while other locations in town have felt their tortillas are stale). Can't state for the indoor eating, but the location has a good amount of parking which is always helpful. Not sure why the low reviews because I actively will choose this locations over others in town. Appreciate that they are efficient and not bothered if we have any questions. Nice to have an efficient and reliable fast food place in town! read more

Two build your own cravings box. We spent a total of $2.19 cents. Unbeatable!!!! We got the build your own craving box!!! Two Baja blasts which are always so tasty. Then a five layer beef burrito, chalupa, cheese Gordita crunch and a regular taco. The burrito was good but the chalupa. was overall kind of bland. However we saved a lot of it and when we took it home it hit sooo good. Service was really nice and the people there got our food out fast. So much food for such a little price. Also the place was really clean and nice. My favorite was the crunchy taco which is a classic !!! Must try with app to get this sweet deal read more

Taco Bell - Fast Food Near Me - Santa Cruz, California

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It looks so Messy & disorganized. I was going to order but couldn't find anyone to help me even though there were about 5 employees at the front. One girl was worker was standing there behind the counter next to the food texting with both her disposable gloves on... gross. Shot to know they use their phones with their gloves while ignoring customers. I should have taken a photo of this. I left. Definitely not going back. read more

I love this Taco Bell!! I have been going here often since I moved to Santa Cruz, and the service has always been great, along with the food. Today I accidently ordered to the wrong location, but the workers were so kind to make it for me anyways, I really appreciated it! Also, I love the various vegetarian options. You can basically make any item veggie!! read more

I found a long black hair in my food 04/27/2025. I might cry. Service was fine. Ambiance was good. Just disgusted.

Ordering has gone to self serve! Wish they would mark special orders with specific names! Otherwise food is fine.

Excellent food. Excellent service I used to work here a long time ago..but this store deserves a thumbs up

i walked into the taco bell and the Ambiance was already off the workers were slow and looked like they had been worker 88 hours straight it took them 17 minutes to make a chicken cantina, quesadilla and while they did get my order correct my quesadilla was half way open and burnt it was very hard to eat and not very enjoyable side note they had paper cups and paper containers for my sour cream while i like saving the environment they gave me a plastic lid and straw to go with my paper cup so i don't understand how i'm saving the environment they also had no baja blast options on their kiosk but had three options working on their machines overall just not a great experience and probably would only go again if i had too and there was no closer taco bell read more

Cmon people can we stop the hate here? Just recently I was at this Taco Bell after a day on the beach. I like how the location is so close to everything in Santa Cruz. Not a far bus or car ride to the joint. There are a lot of students here. This is the most affordable thing I can eat in the area. I must say despite the price being above what I see in San Jose, this place surprisingly gets a lot of foot traffic. The food is on point, I ordered a box and it met my expectations. As a Taco Bell Addict, I'm surprised the restaurant itself isn't too bad. Drawback: The bathrooms are outside so please be expected to wait. They do however need to be cleaned. There is no health issue, just the floors are a bit weird. read more

Bro did me so dirty. Made my chalupa so bad and thin. Bro must be on the fent or something

Doors locked prior to the 1am listed opening time with customers still visible inside.

Literally the worst Taco Bell I have ever been to. Employees here are smoking joints while making the food or they're just not working at all and smoking their joints in the back. For lack of other options due to convenience, I come to this Taco Bell all the time and it's never any better. Sometimes, I get lucky and there's this one lady who works super hard (sorry, I forgot her name!). They get orders wrong all the time so make sure to watch them make the food. They put sour cream in my grillers a few times until I corrected them. Anyways, the food here is fine when they don't mess it up. read more

Found a piece of plastic wrap in my food. I didn't notice it until it was already in my mouth and realized that this wasn't a piece of lettuce. read more

The Food is Good! We went there with my whole family! The service was really nice and approachable! The store is very comfortable and because of how delicious the food was, we posted it on our social media accounts and recommended it to our friends and family. read more

The last few visits have been terrible. This used to be our favorite Taco Bell. They've been running out of things. Big items like cheese, lettuce, sour cream etc.... The food beans & meat are gummy & cold. They closed the one downtown Pacific Ave. & Laurel St. tonight we we're hungry for just taco's supremes. We received 2 burrito supremes with no lettuce and 6 more regular burrito supremes in place of out taco supremes with everything. It was almost $50. REALLY.....? No more Mexican pizzas. No more encheritos. I miss those. Many other item I guess are to expensive or to long to make. I to would make it a zero star if I could. That was a lot of money for gross food. read more

This restaurant doesn't slack when it comes to fast food chains, it's pretty consistent with their flavors and you can see them make everything as you're ordering, which is cool. They always make everything only after you order so their food is always great! The only bad thing about this place is that it can take a while to get your food sometimes... probably because they always only have one person making the food, while the line for this place goes out the building.. HIRE MORE WORKERS?!?! stop being cheap! Anyways, this place can get pretty rowdy when it comes to night time, I've personally witnessed two fights right in front of their door at night time. Pretty interesting I guess. Drunk people everywhere, what's not interesting about that?! read more

Taco Bell - Beefy 5 layer burrito, small, but packs over 500 calories! - Fast Food Near Me - Santa Cruz, California

taco bell is taco bell people! this place is clean and organized and they never forget my sauces so 10/10! i've only ever had positive experiences with the people working here so keep it up guys! read more

Food was actually cold. Bought 4 items. 3 tacos and a bowl. $19? At Taco Bell. Never again

I am giving 2 stars simply because when I dined in my order was correct, tasted good, and workers were kind, but I think they are very careless with the to go orders. They messed up my Crunchwrap Supreme order on 3 different occasions!! The first 2 times they did not put the crunchy shell inside so it was completely floppy and constructed so poorly. The 3rd time, rather than receiving a Crunchwrap, I was given NACHOS? I should have checked the bag prior to leaving but didn't think about it. Will only be dining in or going to a different location for to go. read more

Taco Bell 1 star yelp review Aug 15 2020 One of the worst experience you can have at a fast food place late on Saturday night. I can't tell you how the food was. We never got it! They gave our order to someone else, and we waited an hour. The 70-year-old woman in front of us in line fell asleep in a chair. The young woman behind us in line walked out the door with her food. Others came in and got their food in 15 minutes. We had waited 45 minutes until we spoke up. It was time to take action! The rest of the nightmare included; 2 NEWBIES: 2 of the 4 staff brand new and out of their league, DELETED: our order was deleted from their system after 1 hour, BEANS: they ran out of beans, the main ingredient of our vegetarian burritos, IGNORED: they kept making orders MUCH newer than ours, BEGGING: even after we begged them to make our food! Finally they made our bean burritos, WITHOUT beans!!? And as they handed them to us, one guy said they were vegetarian, The other who MADE them said they had chicken. Yes, they had chicken, not beans, not vegetarian. OVER 1 HOUR after arriving we left with a refund, no food. Nothing can make up for the time wasted, the frustration, the hunger. And there was nowhere else to go close to midnight.... We don't live nearby, but we drove home hungry, annoyed and stressed. read more

Welcome to heaven where mcdonald's and taco bell exists right next to each other. make sure to park in between both for convenience when you grab $1 happy hour baja blast freeze that they will most likely run out and $1.50 mcchicken that you are not sure if it's edible. I don't know what you are doing on yelp reading reviews about taco bell but here's my experience! It's always a gamble when you walk into this taco bell since you will never know if it's open or if they ran out of cheese somehow. and most importantly whenever I go, baja blast freeze machine is not working 8 times out of 10!! o u t r a g e o u s!! All things considered it's still a taco bell and pretty decent place to grab quick food and fire sauce if you are willing to handle the fiery consequences on the bathroom later. read more

Recently a couple of white female employees were acting in a harrasing and rude way, not only with me but other costumers. While the speed of service was very slow. It seems that this employees spend more time bitching to costumers, that providing a pleasant and fast service. read more

Great location. I've gone several times over the years and staff has always been friendly, fast-paced and responsive. Never gotten an order wrong aside from one time when someone took my food, and they simply remade my order. read more

If I could give zero stars i would we have been waiting for our Cinnabon's for over 55 minutes. This will not stand! Anarchy!!!!! fast food my butt more like #slowfood read more

Taco Bell - taco bell and our disappointment - Fast Food Near Me - Santa Cruz, California

I normally really enjoy Taco Bell a lot, but this location in particular is just blatantly bad. Every time I go to any taco Bell I get a firey doriotos Los tacos (which is very good at other locations), but much to my demise the workers there simply don't care about making food. They gave me a terribly burnt taco shell which tasted absolutely terrible... All while giving me their typical mission street taco Bell terrible attitude. Definitely going to another taco Bell or the mc Donalds next to it. read more

Taco Bell - The taco shells are terribly burnt - Fast Food Near Me - Santa Cruz, California