There were many people walking about instead of being at the front counter to take my order, had to ask a random gentleman who was cooking to take my order. I ordered two bacon cheeseburgers and fries got the order Home no bacon because of ESL. I think they found it very hard to understand the order because they don't speak English and I don't speak Spanish. read more

I had the combo with the burger all the way. Great food. The burger was delicious. The fries tasted like really good potatoes. It was clean. Employees were all friendly and polite. What more can you ask for! read more

the food was incredible the fries hot and tasty. workers are very nice and amazing cooks. haven't had a good fast food experience in year till this day. read more

service was amazing, fries were flaming hot. service was the best i have received in years. a true fast food place

Yum! I've come here before and I came out full, nearly barfing with fullness... however this time was a lot better! I got a Little Bacon Cheeeburger... and I split it. That was just enough. It was very good, but a quarter pounder from McDonald's was just as good. It did taste pretty real though, and had some good flavors. Slightly drier than previously, which is probably good. The fries weee extremely plentiful, even for a small, but they were pretty dry. Again, I guess that's good, because that means not a lot of grease, but they tasted bland. The service was fine, I guess it is stressful working there. It was a pretty good atmosphere, what you would expect from such a burger place. Nothing too clean but not extremely dirty. read more

Five Guys - They gave us a fork - Burgers Near Me - Rockaway Township, New Jersey

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free nut cup it's pretty Cool Rayvid's meal was pretty expensive but he was chowvid anyway my asshole will be sad later but worth it for the most part my butthole will cry but it's a small price to pay to please allah read more

Five Guys - polished-off nut cup - Burgers Near Me - Rockaway Township, New Jersey

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Walking in the restaurant was very loud, the floor was a bit messy but it was good enough for a five guys, me and my friend split a Little Bacon Cheeseburger and Small fries and the food was very good but the burger was a bit dry. The service was good, the guy behind the counter was very nice and had a great voice for calling out orders. read more

Ridiculously over priced for garbage food 2 burgers , medium fry and a drink is legit like 40 dollars, I'll go to McDonald's and get 10 burgers and it still won't be 40 bucks read more

Ordered my food on line. I was ten minutes late picking it up. And still had to wait an additional 10 minutes for my food. How hard is it to have food ready at a certain time when given an hours notice. read more

Visited this location for lunch 6/7 today with my son. I said I would be happy to treat. I had been in the hospital and a nursing home recovering for two years and he warned me it got very expensive. I was shocked. Small cheeseburger (me), a bacon cheeseburger, one small fries and one soda...$29.28! Place was clean, counter person super friendly, enjoyed the peanuts and the food was typical fast food burgers. Greasy and tasty! BUT very over priced. Won't be back. I add that any 5 Guys I've ever been to has been super busy at lunch hour, however, FEW customers today. Maybe 5 Guys needs to look at the pricing! read more

Pretty good and filling burger made fresh on the grill, and very nice staff. Great for quick bite while you're supercharging. Shake Shake burger is slightly better though. read more

Too much meat and too many fries ... that's why I eat here! The staff has always been great. Seriously. Friendly, helpful and efficient. The company must have a great hiring and training program. The burgers are good with a single and double patty offered. I always get a single. You have a choice of lots of toppings too. From cheese to whatever your imagination can conjure. And then there are the fries. These are fresh cut, never frozen crispy potato spears. They fill a cup and then fill the bag your burger comes in. Lots of French fries, lots a really good French fries. So good. Finally, they offer peanuts as a warmup act. Eat all you want, make a mess, repeat. And I do! Beef, potatoes and a soda machine that dispenses every possible flavor and you have the 5 Guys secret. read more

Food is always good at 5 guys. Service is quick and its clean. Hard to beat. U also get fries to last a lifetime.

Orders online and pickup time doesn't mean anything for this location. Waited 20 mins above my pickup time. No apology from staff. I guess it's norm here. Not sure they dropped my order or served to walk-in person first or went to butcher to get more meat or went to get potatoes from Idaho. It's such a small shop and you can't run it smoothly? read more

The sweet woman who assisted me today deserves a big raise and tons of kudos!!! Her name is ***YAIRA*** and she could not have been kinder or more professional!!! :) Honestly, I can't remember the last time I encountered someone so helpful and courteous. It was my first time at a Five Guys (I know crazy, right??!!) and I'll drive the extra few miles to patronize this location because my experience was that cool!!! The food is delicious and I didn't have to wait long to get my order. Everyone there seemed friendly and I'm really looking forward to more fun and delicious times at this place!! The "Little Burger" is essentially the size of a normal patty at other places so I'm sure the regular sized one is incredible!! The burger will be well done (I prefer medium rare) but I understand that this is standard at such franchises, due to health and safety issues. Employees were wearing masks and gloves and social distancing is enforced. The fries are super fresh and very generously portioned if you order the Little portion- I got an overflowing cup full- and it's great that they have a whiteboard telling you where the potatoes are sourced from daily!!! The fixins are perfect and they've got a good variety of basic add ons. They also have Hebrew National hot dogs and tell you the calories of each item on the menu. Can't wait to go back!!! ***Thanks Yaira and all at Five Guys in Rockaway on Mount Hope for making my day brighter!!! Was feeling a bit down today but reflecting on my experience here definitely made me smile!!***. :) read more

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It's a five guys. Divey, not glamours, but full of greasy goodness. The shakes are delicious, the fries are uber greasy but decent (although I'll never acclimate to them overfilling fry holder containers then throwing them in a bag... what a mess!) Since this location is in a strip mall next to a movie theatre, Friday nights are busy, loud, and full of teens. read more

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I love five guys burgers and I think this location is pretty good, burgers are always the go to but they are a little on the pricey side, just like pretty much everything else these days. read more

No social distancing, I ordered curb side pickup I've been waiting 28 minutes from when my order was scheduled. This place is a mess.

Good burger and fries but Jesus Christmas it isn't cheap. My God five guys lower your prices a bit. You're not selling gold. I think I was just financially raped! read more

This place is every 5 Guys you've ever been to, with the convenience of being right next to the movie theater. The only thing that could improve the experience is if they were open past 11 PM. read more

Five Guys - Burgers Near Me - Rockaway Township, New Jersey

The food here is just as good as that found at any Five Guys. Your burger will be well done but still juicy and not dried out. The fries are still good, although the regular order is not as jam-packed as you might expect from past experience. The soda machines offer options to infinity and beyond. And you can still get peanuts to hold you during the wait for the food, particularly on a busy Friday lunchtime. However, seating is pretty tight. Whoever organized the tables did a bad job There is a back row of tables (one for six and one for four) that you cannot use. They back up to a wall with one set of chairs crammed between the tables and the walls. And the other side has no room to sit either. Someone needs to fix the problem. So if you see empty tables, well, they are empty and will stay so because you cannot sit there. read more

Five Guys has great burgers and fries. This is the same as any other Five Guys although the music is extraordinarily loud here for some reason so I knocked off a star for that. It's actually tough to have a conversation. It was that loud. The burgers are great. A hamburger is a double and a Little Hamburger is a single. They have over 20 toppings which are available at no additional charge. The burgers are big and kind of greasy. Served in a bag regardless of if staying or going. That's how this chain does it. The fries are massive. A regular fills my bag with the two burgers we ordered. A large must require a wheelbarrow to bring to your tables. They also serve shakes which I didn't have but heard they were pretty good. read more

Every time I order something here, IT'S ALWAYS WRONG! I absolutely don't understand how difficult it to just put the ingredients from the receipt on the bun! I've ordered to go at this location 4 times. 3 out of the 4 times, my bacon cheeseburger did not have bacon on it! I took the first time to be a mistake - after all- everyone makes mistakes. I was miffed the second time. Today, I'm absolutely furious! After a long, hot day, all I wanted was a damn bacon cheeseburger. I ordered online, got there later than the time of pickup and my order was still not ready. Waited another 5-10 mins for the fries to cook and then took my bag home. When I realized I got a regular cheeseburger with half the toppings I requested (all listed on the receipt they use to make the order mind you) AND NO BACON, I was heartbroken. So much for my bacon cheeseburger. This didn't happen once or twice, but THREE times. I paid for a bacon cheeseburger, why am I NOT getting a bacon cheeseburger?? At this point, 5 Guys now owes ME money. Definitely not coming back here again. There's a red robin right across the mall and I've never received a wrong order there. If I do go back, it'll be to talk to the manager. read more

Five Guys - See the bacon on my receipt? See bacon on my burger? No? That's what I thought. - Burgers Near Me - Rockaway Township, New Jersey

I Really love eating at this place !! So,much fun for a quick bite to eat! Quick to order, easy to order , toppings for free ! Order a milkshalke and fries !! So Good, and they five you so many fries , so I always get a regular and share ! Vanilla milkshake with toppings! Yum! And peanuts to nibble on while you wait! They could clean the tables a little more often but overall I enjoy this place . read more

Went there on Monday, November 23rd, 2015. The ceilings are very high so it was freezing cold inside. There were sacks of potatoes all over one side of the floor. The chubby young man at the counter was not very friendly and not helpful at all. The burger was not bad but the fries were cooked too dark. read more

Five Guys - Burgers Near Me - Rockaway Township, New Jersey

Took forever to give us our online order, we ordered at 8pm and came to pick up at 820. Did not receive our food till around 845, and it was sitting there for at least 15 minutes. Fries were so undercooked and my burger I ordered was soggy from sitting and had hot sauce when I didn't order hot sauce. Terrible experience. read more

The best cheeseburgers of any fast food establishment. Very good milkshakes and the soda machines that have more choices of drinks is always a plus. read more

I like the burgers, dogs & shakes but the fries I could go without. The sad thing is a regular fry could feed two people, but the the way their cooked seems like a waste of potatoes. McDonald's fries may not even be fries, yet they still have flavor. The prices are a bit high, the decor is bland and the rumors are overrated. read more

My husband and I love Five Guys, but he received food poisoning the last time we went. We won't be returning to the Rockaway location and may not purchase from Five Guys in the future. read more

I've read about Five Guys so I was interested to stop by for a late lunch on a recent Monday afternoon. When we entered the place was nearly empty, only two tables were occupied. I imagine all of the hard surfaces and the nearly empty space contributed to the almost painful sound level of the music. When we placed our order we couldn't hear the young man taking the order and he had trouble hearing us. We ordered two burgers, one with pickle and onion and one with pickle, onion and tomato, two orders of fries, a soda and a chocolate shake. We were told our number would be called when the order was ready. We couldn't hear the number being called because of the sound level of the music. After about 5 minutes we walked back to see if the food was ready and it was. We were handed a bag, not a tray, with the burgers on the bottom and two orders of fries on top of the burgers, and those covered with at least another order of fries spread loose in the bag. To reach the burgers we had to rip the bag open which caused fries to spill over the dirty table. The fries were hot, but not crisp, they tasted starchy and rather bland. My wife's burger was supposed to have pickles and onions, it arrived with about a scant teaspoon of chopped onion and not a pickle anywhere to be seen. My burger was dressed as I ordered. We asked for the missing pickles and a young man brought two tiny cups of dill slices to our table. To say the burgers were dry and over cooked would be an understatement. I feel the burgers had been precooked (maybe the day before) and rewarmed on the grill. They had little seasoning and tasted flat. These were probably the worst burgers I've had in a long time. The one bright spot was the milkshake, it was cold and creamy with a good chocolate flavor. To add insult to injury I paid almost $27.00 for this food. In my opinion a total waste of money. We each ate about a half of our burgers, less than third of the bland fries while being blasted with extremely loud music. However it was fun to watch the workers behind the counter yuk it up while throwing things at each other. My first visit to a Five Guys and my last. read more

Just like any other five guys. The place is pretty clean and they've gotten out order right 3/3 times so far.

It's ok. There are much better places to get a burger. I would not go out of my way to go here. It was a bit dirty inside as well.

The owners should do an undercover boss episode at this location. They would find an exceptional team of employees who work very hard to do a great job. Everyone in this restaurant deserves a huge merit based raise. read more

For a HUGE greasy burger, this is the place. Comfort food at its finest. Friendly staff, fast service, Fantastic! Fries are FAT, er, full figured, just like I like them. read more

I've been here before, and I couldn't complain. I stopped in today with a group of 5, and was disappointed. When we picked up our order, the burgers were not labeled, and could not be distinguished. This was corrected by the staff, but the burgers returned mangled and the toppings were scattered in the foil around the buns. The fries were overdone, and rather hard. (tasty as usual, however). The tipping point for me posting this review was the state of the bathrooms, which were sticky, and disgusting. I know I'm nit-picking here, but I love five guys. I've been to countless locations, and their service is flawless. I know this location is better than what I experienced today. read more

The burgers here are so amazing! i wish they had a delivery service will forever love this place and their burgers plus milkshakes and fries . read more

This is the best five guys! The food is cooked perfect and its definitely a comfort food place. We never leave hungry or thirsty. The staff are always very nice, friendly and on top of everything. The place is busy, hence the reviews that say you sometimes have to wait for food, but it's worth the wait, though I've never waited any longer here than any of the other restaurants in the area. It's a very busy area with the movies and the mall. The bathrooms are always clean, which is not true for many chain restaurants. Staff are accommodating, they never give you a hard time when you ask for seasoning to be left off of the fries, or extra sauces. Every time I go here, I never see staff hanging out or on their phones, they are always working. I highly recommend this Five Guys! read more

Waited 30 minutes for two burgers and orders of fries. When we got our food both burgers were wrong, missing toppings, they ran out of ketchup. Garbages overflowing just disgusting throughout the whole place. Dirty tables and bathroom. Had about ten people behind the counter and only the one manager really doing any work. read more

have never had a bad burger/fries from this place and have never had to wait too long even when it's packed, 5 stars

The burgers and fries are both really good. Keep in mind that a regular burger is a double and a junior is a single. The regular size fries are considered a large at other places and I had to take some home with me. My only complaint is that the music at this location is louder than it needs to be. read more