Overall 2.6 stars. Been wanting to try it for a while and finally did and thought the burger was average and kind of high priced. A little bothered and surprised to find out the regular burger is a double. I actually prefer a single and feel like a double is like biting into a meat loaf. The good feature is you have a nice choice of toppings. The fries were surprisingly soggy and salty, but tasty. Other good feature is that it is next door to Randy's Donuts. After finally trying it, I don't think I will be back. read more

Five Guys - Good but average burger - Burgers Near Me - Pasadena, California

Very Expensive $15 for a bacon cheese burger is crazy when you have so many other options at a cheaper price

It's been years since I had a five guys burger. Finally there is one next to Randy's donuts. My hubby and arrived there by 4:30pm and able to find parking on street. Inside is nice and clean with outdoor dining. I ordered a cheeseburger $9.09 with free toppings-grilled onions and bbq sauce with large cup of fries. I love how the cheese is melted and I forgot there was a double patty inside. I think the fries was heavily seasoned in Cajun too much for my taste. It was nicely fried not crispy, just soft. read more

See all

Brand new burger place on Lake and not too crowded. I got the cheeseburger which was huge and kosher dog. This is probably the cleanest burger place I have been to in recent months. Everything is COVID-19 friendly and easy to order up front. read more

Five Guys - Menu - Burgers Near Me - Pasadena, California

See all

Great burger! It's uncomplicated, includes some of my favorite topping choices, and doesn't cost $25 like a lot of burger places do. It's delicious! The Cajun fries are excellent too! Very peppery and spicy. read more

Five Guys - Cheeseburger with onions, tomato, and jalapeño slices - Burgers Near Me - Pasadena, California

40 minutes for 2 burgers and fries. This is after waiting in line and not being helped for 10 minutes. 2 staff members only. Ridiculous. Do not waste your time. Oh and the burgers were burned. People who compare this place to In N' Out are morons. read more

Haven't had five guys for a very long time time. I was in the area and decided to stop by. I ordered the burgers and fries online, paid online for pick up. The online ordering system was easy and allow switching the bun to lettuce! However, It did not allow for additional comments as I like the sauce and pickles on the side. It was NOT easy to find the store. I drove by, completely missed it and then almost walked right pass it. So minus one star for this and the annoyance for parking in Pasadena. I am not familiar with the area and didn't know that there was a parking lot in the back (free for 2 hours probably - from an old picture online). You probably should to turn and look for the entrance south of the block. (Coz it is one way street north of this block) The burger is good with good sized patties. I liked all the toppings with A1 sauce. However the fries got soggy when I got home. The worker was real nice and did not scoop the fries until I show up. The system also texted me to ask me to give the restaurant a heads up when I am almost there to pick up. I did not see the text until much later. I guess that it would have speeded things up. read more

It could've been better. I was apprehensive because I can pay $7 (not $14!!!!) for a double bacon cheeseburger at a regular burger joint that's been operating in your neighborhood (any neighborhood) for probably longer than I've been alive. Turns out I was right... and the regular neighborhood burger joint would be better quality. I could probably get an order of fries and a drink for the same total. Mushy wet bottom bun... fell apart when I took it out of the foil. Meat that was overcooked and the consistency of meatloaf. Bell Peppers? that were sliced fresh and hard and tossed on top. I thought I ordered Jalapenos. So it was kind of a weird combination. I ordered on the app and pressed the button that I was on the way. It said ready by 6:20. I arrived a few minutes early and pressed the button that I arrived. 6:30 came by and I had went outside and came back.. Upon return the lady behind the counter asked if I was waiting. I said yeah.. she reached for a bag and handed it to me. It was sitting there for who knows how long. No wonder the bottom bun was soggy. Lucky for me I don't vote with these reviews. I vote with my dollars. Never again for the rest of my life. Take care! read more

The food is very good and very fresh. I love the fries and they stand out among any other chain. This is a new location, and they are going through the normal growing pains. I look forward to going back again soon. The staff is taking all the necessary safety precautions and provide sanitizer. They wear masks, gloves, and clean the outside tables. This is a nice addition to Lake Avenue. read more

Five Guys - History of the brand - Burgers Near Me - Pasadena, California

My SO stopped to make a to-go order there. 4 patties, the little printout says (see photo) There were 3 1 patty on his (shoulda been 2, shoulda had cheese, shoulda had 2 toppings: grilled onions and grilled mushrooms. What it was: bun, 1 patty, grilled mushrooms. Mine wasn't supposed to have cheese but did. A mixup? But why order 4 patties and only deliver 3? That's a colossal mixup if you wrap a burger that you haven't finished prepping. S O has had okay experience at this Five Guys before, when it's been a single sandwich order. Two sandwiches is too difficult for this crew to handle on this night. read more

Five Guys - The order ticket at Five Guys. - Burgers Near Me - Pasadena, California

I love Five Guys but this particular location always takes forever to cook fries. I'm not sure what it is but my last two visits to this location were lackluster were I had to wait what felt like an eternity for fries after ordering my meal 15 to 20 mins prior. read more

Went to Five Guys tonight and ordered the Little Cheeseburger. It was the perfect compliment of meat, cheese and toppings. Last time I order the regular Cheeseburger and it was too much meat for my taste. Also got a side of Cajun Style Fries. The seasoning was great, but they didn't last well on the drive home. read more

Cheeseburger was good - comes with two patties. Ask to put on everything French fries - waaaay too salty. Nicely cooked though I like it better than shake shack. Still expensive for a burger read more

The burger did not disappoint as always but wanted to give five stars for the staff! Their service was five stars! Super friendly and gave service with a smile. Super kind people. After a looong day it was so refreshing to have experienced such amazing and warm service. Will definitely be back!!! read more

They need to work on the cleanliness of the place and the smell too. Other than that they're okay overall read more

Fast and efficient and an excellent Burger with lots of condiment options. I'm so glad they opened a store near me. read more

Good burger, but not for the price, my son and I had two burgers for $40 w/o fries. Go to the Stand, or the counter instead!!!

Five stars for KIERRA!!!!! Food: 3/5. But for Kierra? Five stars!!!! We came here on January 6, 2023 Friday and kierra was amazing. Give her a raise NOW! She made our experience amazing. Thank you girl and goodbye read more

I was in this evening and I have to say LOWER THE MUSIC!!! the cashiers couldn't hear what the order was and vice versa ,really you can't keep the music down to a minimum ? It was just to hectic for me. Employees screaming across the way again because of the music being to loud. Sorry that is just annoying to me . Any way food was good but waaay over priced 31.00 for 2 burgers and 2 little fries??? Gonna have to stick with in n out burger where the prices are much more reasonable. I mean they don't even have combo deals here at five guys . WTH I don't think we will be returning anytime soon unless they lower their prices and music . Adios read more

0 stars of I could Stay away from this place unles you enjoy throwing your money away. Over $14 for a hamburger or more than $15 for a cheeseburger. Only a foolish person would pay these outrageous prices for a fast food burger. Absolutely ridiculous. Hope they are gone soon. read more

I finally made it over to Pasadena Five Guys. I wasn't disappointed. I should say "We" made it over as my brother Gassy George joined me. Food was excellent. I got a BLT; Gassy got the standard cheeseburger - two patties, cheese with every possible thing on it. I wanted to share a large order of fries but Gassy wanted the large for himself so I obliged and got the regular size which is plenty. I had more than enough to take home and air fry the next day. Delicious food and nice staff. And finally I've found a local place that beats Super Burger. And yes, Gassy G. enjoyed his meal too. Devoured it. Thank you Five Guys' girls. read more

We'd been waiting so long for this location to open! Everyone and their mother had been raving about Five Guys so I was anxious to try it! We ordered a hot dog with grilled onions and ketchup, and a bacon cheeseburger along with 2 fries and a drink. Being so accustomed to In N Out, we were a bit shocked by our total bill. It seems a bit overpriced. It is also a little too loud in there. The cashier seemed annoyed that he couldn't hear our order. He also gave us no time to look at the menu. It was our first time at a Five Guys so we needed a minute but he kept asking what we wanted, despite me saying we need a moment. It felt very rushed and he just seemed annoyed from start to finish. The good news is the food tasted fresh and delicious. I would definitely be willing to go back. I understand how difficult it is to operate in the middle of a pandemic. They are doing their best. Money is tight for us all right now, but I hope to return soon! read more

Good burgers and fries but the price isn't right. I paid almost $15 for a small burger and little cajun fries. They should offer more discounts and coupons to drive more business traffic. My server Nicholas was very friendly and prompt and I was greeted when I arrived and when I left. Definitely worth trying but not sure if I'll be back. read more

Five Guys - Cheeseburger - Burgers Near Me - Pasadena, California

See all

Great burgers and plenty of food. Cajun fries were delicious as was the bacon cheeseburger. Welcome to the neighborhood! read more

less than ZERO if I could rate it that way. Overpriced, soggy burger. OK I get inflation but one can eat at In N Out cheaper and eat far better. Why this s hole is less than zero to me is the added tip. I dont know if it was automatic or not. I dont think so. The cashier helped me with my ordering and I did see a tip screen but after getting my food I saw an outragous tip on the receipt. Didnt wnat to make a confrontation about it but I sure am not going to let it be a private vent. F this place. read more

Double Bacon Cheeseburger is excellent. Top grade beef, no fillers. Bacon is in slabs. This burger is the finest. Makes me sleepy after eating like huge holiday meal. Also second time tried their bacon shake. Rich creamy & crunchy bacon bits actually works very well for bacon lovers. You may sit in or out on their patio. Highly Recommend for Professional Burger Eaters that know quality Beef. read more

Classic burgers done right! Always delicious! Lots of yummy choices served hot, fresh, and delicious! My little granddaughter is a fan, and often asks to go to Five Guys. We both enjoy the roasted peanuts while we wait. The quality of the food shines through! read more

I'm going to have to read as to why there are only 3 stars attached to this place. 5 guys burgers are 5 star + every time. It's like in n out and Carl's had a baby. Fresh tasty sloppy burgers and fries that taste like the potatoes were individually selected. I'll put it this way, this is the only place I've had got fries with since the pandemic started. We saw 5guys yesterday and visited today. The choice of toppings makes everyone happy and the pressed meat patties bring a bit of crunch to the burger. Extra tomato, lettuce, pickles, Mayo and onions is all it needs but there are 10 other things you can add to the burger for no extra cost. If you haven't had 5 guys, you should. If you haven't had it for a while because driving to Glendale or elsewhere was a hassle, you should visit also. Easy ordering online. Easy pick up at the shop. Shakes are good too. You know you want a burger. Make is a tasty one and come to 5guys. read more

I came here as a secret shopper (my first time!) and Five Guys did a great job! It's clean, the team is friendly, burgers are cooked fresh and are delicious and I especially like the kick in the cajun fries. I always like this area since there's complimentary parking in the back and it's a cute area. While there's indoor and outdoor seating available this review is sadly written during covid-19 so takeout only. Also props for the fun customizable soda machine - yum to vanilla cream soda! read more

Let me start off by saying that this place has a cult following, although there are 'competitors' who may be more deserving of those highly sought after stars, at least for me. Regardless of your palate preferences, this newish location definitely need to step up their game, nonetheless. Hamburger was lukewarm at best, overcooked and dry (no amount of free extras could moisten that patty), and supposedly grilled onions took on a texture of merely being 'sweated'. Fries were certainly crunchy, hot, and tasty, which earned another full star. My server was very friendly and aimed to please, which literally earned a full 2 stars. WARNING: That's as glowing of a review I can eek out and also where this begins to takes a drastic turn. No matter which camp you're in for your hamburger obsession following, most will agree that abject filth and deplorable conditions (I won't even get into the bathrooms), are questionable at best whether authorities need to be alerted! Every single table was somehow soiled, either with liquids, crumbs, or an array of burger-type forensics material. I realize 3 stars is generous, especially since it was a very slow night with little traffic while several employees engaged in chatting it up in the back. That being said, kindness and attitude goes a long way and although not meeting it's mark, food was definitely edible and somewhat tasty. I'll be seeing you at their competitor! read more

Five Guys - Bountiful helping of delicious fries; this is regular sized and humongous!! - Burgers Near Me - Pasadena, California

See all

Can't believe I just paid 10 dollars and waited 15- 20 mins for a hot dog.

Five guys has great burgers and is generous in the amount of fries they give. I got the little cheeseburger with everything toppings and regular cajun fries, which can be shared between 2 people. Also got decent amounts of napkins and ketchup packets. I haven't been to a five guys in a while, but this location doesnt give out those peanuts that they were known for. Also friendly staff here. read more

I've had Five Guys a few times. I really want to like them, and perhaps if I dine in I'll have a better experience, but honestly their signature burger is almost exactly like Jack's Ultimate Cheeseburger. Which is HALF.THE.PRICE. - and neither is very good. read more

I ordered delivery and was so disappointed. I thought if Obama likes it I will too! The malted chocolate shake was delicious. The fries were dark/overcooked and very soggy. They forgot the ketchup on the burger. I found burger just average in taste although generous portion and well cooked.. back to other burger stands... read more

Thank you for your great customer service today. What great energy that I noticed spread to all the customers. You guys (4staff) worked so well together. Thanks for the yummy fries!!! read more

Slow customer service. And food also not enough. French fry small unusual. Before I like this store , but now maybe I will order from different locations read more

We came to try their veggie sandwich. It was a very disappointing experience. #1 - There is no vegetarian or vegan patty. #2 - The vegetables weren't seasoned at all. #3 - The buns were wet and mushy. At least their delicious fries live up to the Five Guys standard. Would not recommend their veggie sandwich. read more

I was received with a smile Service was efficient and professional. my order was done quickly. Burger was the best I have eaten not greasy with a punch of flavor. Highly recommend five guys I enjoyed the 59s theme two thumbs up. read more

Not sure what all the hype about this place is all about. Paid 28 bucks for two burgers, one drink, and small fries. Buns aren't toasted so it gets soggy and falls apart, meat was overcooked, and the mushrooms are the 'pieces and stems' from the can (cheapest one out there). Immediately ate at the habit after coming here to eat a real burger read more

So first time, last time. I thought ok a $12 burger so must be good will give it a chance. What I unwrapped - wrong. I don't really know how to even describe what we got. Dog Haus, actually any other fast food place, makes a better quality burger than what we got. Not one thing we received justified the high price. Curiosity satisfied, food received not satisfied. Someone is laughing themselves to the bank. read more