For a "Five Guys" it was just okay. But their burgers are not nearly as good as back in the States. I just wanted a good burger and back home, Five Guys is always a good option. They were very nice when I ordered and the menu is the same as what I was used to.
When I got to my room to eat, the burger looked exactly as I expected... until I began to look at it. The lettuce was just a single piece of sort of wilted iceberg lettuce. I'm not sure why they couldn't have included more and used fresher lettuce that was crispy and crunchy. I ordered my burger with jalapeno and I assumed since it was on the menu, they would put them on. I found one slice of jalapeno. And yet I had ordered it with no mushrooms and it was full of mushrooms. I realize mushrooms might be more common place over here, but I specifically asked for jalapenos. The beef also was a little less than desirable. I never thought there would be such a difference in beef, but it lacked the flavor I'm used to back in the states. And coming from Texas, the beef is fresh and certainly has a different taste to it.
The burger was hot, fresh and looks amazing. But the taste was bland, the lettuce wilted and sparse and they seem to hold back on toppings (jalapeno).
I also ordered fries which Five Guys is also very know for. They were cooked well, but taking ketchup was a bit of an ordeal. They have the traditional small paper cups for eating in. They also seem to have small plastic containers with lids but you have to ask for them and when you do, all I received was one and this was for a medium order of fries. I do not know whey they don't have them available to just use at will but if I have to ask, why not give me a few or even ask me how many I want?
I was only able to get one slice of jalapeno and one plastic cup for ketchup. I'm not sure why this place is so restrictive. Back in the states, the burger would have been loaded with jalapenos and I would not have to ask for the plastic cups.
If you are coming to Five Guys and you have never experienced it... I would just say this place is average and does not truly represent the type of meal or service you would receive at a Five Guys in the states. It was disappointing as I was really craving a bit of food from home and instead, received something less. read more