The order was not packed well, we picked it up. When we picked up the bag at home the burgers fell thru the bottom of the bar on to the street. read more

Five Guys - The order was not packed well. When we got home the burgers fell thru the bottom of the bag on to the street. Please do better! - Burgers Near Me - Odessa, Texas

Absolutely TOO freakin expensive!! The fries are good but the burgers aren't any better than one from White House Meat or even Chili's.

Ordered 3 hamburgers and one hotdog and large fry from here. Ordered a milkshake. All was to be delivered through door dash and we get notification that they are. On sight ready to deliver. In reality, the person who was to deliver it, calls and is still at the store, putting together the order and they didn't have the milkshake. So disappointed to find that they let you purchase what they don't have, lie to door dash, and waste your time with details that should be easily solvable. Honestly, last time I will use their service. Liars, lazy, and just sad sad sad service. read more

Horrible service horrible took 30 mins Lost our order try remake it was wrong Over priced. read more

I have been here about 5 times now and I must say I have nothing bad to say. Burger is always cooked perfect with tons of flavor. The Cajun fries are simply kick ass. The people who work here always seem to be in a good mood. I think this burger bears any fast food burger and many restaurant burgers. Keep it up 5 Guys read more

Five Guys - Little bacon cheeseburger with basic toppings and Little Cajun Fries - Burgers Near Me - Odessa, Texas

I ordered through DoorDash and this time the order was correct and good. My only issue was the Cajun fries were extremely salty. Otherwise it was a great meal. I haven't had five guys food in a long time. I will eat there again soon. read more

Stopped in for a quick bite. The food was good, but EVERY freaking table was dirty. Seems like there is a lack of management. Especially with COVID I should not have to wipe down my table. read more

Super over priced no flavor and to top it all off. It didn't even taste like five guys. Super disappointing. /:

The burgers are pretty tasty. The fries are okay. Personally I do not like hand cut fries with skin on them. The seasoned cajun fries were not as good as I thought it would be. There are peanuts you can snack on for free while you wait for your food is good, not too salty. This place can be kinda expensive for a burger joint, but it would be the same amount as if you were to buy a burger at a restaurant. read more

Five Guys - Bacon cheeseburger $6.89 and Reg Cajun fries $2.99 - Burgers Near Me - Odessa, Texas

My wife called five guys to order to food. The man on the phone curse and yelled at her. She asked to speak with manager and the phone was just left there and no one picked it up. Terrible employment read more

Best burgers in town! I come here at least twice a week, but usually only order a burger, no fries or drink because of the absolutely insane prices. The fries are awesome but holy cow, I don't want to spend +$15 on a meal for only me. Amazing food, atrocious prices. Oh and the staff is very friendly! I like everyone there. The management are very friendly and always acknowledge me coming in since I'm there so often. I really appreciate that. I love Five Guys!! But I cannot overlook the prices. read more

We love this place! The last time we came in there was the sweetest cashier. My husband gave him an awesome review because he was that good! Well today was a different story..... Joshua C needs to be in the back away from customers! He was the rudest person I've encountered in a while. I don't like giving bad reviews but if I was the owner I would want to know if someone was not doing a good job!!! He didn't!!!!! I give the food five star and Joshua a negative fourth star!!!! read more

My husband and my favorite burger place in Odessa. Always so hot and fresh, and the fries, OH the fries!! They are to die for!!

Usually i love Five Guys Buy this location sucks. The food is good but the customer service is terrible every single time i go. This time my bacon was missing and my hamburger looked poorly made. I'm usually not one to complain but this location could do so much better if their employees had a better attitude, and weren't so rude. read more

Five Guys - a sandwich with a face on it - Burgers Near Me - Odessa, Texas

One of the registers was not working. I waited my turn and as the guest in front of me was finalizing his order at the functioning register the guy at the register with issues said let's see if it works and asked for my order. The register would not except my order and I began to move to the working register. That clerk brushed me aside and called up a party of eight who wasn't even ready to order. When I asked "so I am at the back of the line?" the clerk at the working register smiled as if screwing me over was funny. Would give zero stars if I could. read more

The fries were great! They list the source of the day's potatoes on the wall even. The burger wasn't the best I've had, but it was really good. I added grilled onions (most of the extras are free!!!) and loved 'em. However, the bacon was over-cooked and kinda flavorless. Free peanuts while you wait. The atmosphere is laid back and fun. They had 80's rock playing and one of the cooks was loudly singing along to "Pour Some Sugar on Me." It was great! The cashier was about the friendliest I've encountered in Midessa. There are some places around here charging ridiculous prices for a small hamburger that tastes just ok, but Five Guys has reasonable prices for good sized good eats. I'll be coming back for sure. Beware, the large fries are LARGE! read more

Looking for a gluten free option for dining out. Five Guys received good reports from other parts of the country. This location, the sales staff was clueless when asked about their gluten free options however we were finally able to view an allergy menu online. Their french fries ARE gluten free and we were able to get a hamburger with a lettuce wrap/bun. Five stars for the fries but three stars for the assistant manager who needs experience with the menu selections. read more

Let me say I have lived in Odessa my whole life and I have tried it all. I don't know how many years Five guys has been here but I never bothered going there. Today I was at the mall with my wife and two daughters and said, "what the heck let's go to Five Guys". Hamburger heaven!!! Love the lettuce wrap option, fries are a 10, and great service! Definitely my to go place from now on. read more

They got pricey when I want looking. Not quite twenty dollars for a big bacon cheese burger, regular fries, and a large coke. Lucky them I was starving and only visiting Odessa. I might have looked elsewhere. Some things don't change though. Great burger and a ridiculous amount of awesome fries. Lost a star for sticker shock and because the address is not accurate on gps, yelp, or Google maps. read more

Great burgers. Very fresh, very juicy. The fries here are the best in west Texas. Friendly service with a fairly large menu. Use of R. O. Water makes the beverages clean and crisp. The dining area is kept clean and well stocked. Great place for lunch. read more

I order from here 2x a week. Today I ordered 3 burgers. Top one wasn't wrapped correctly, once grabbing it, the opening of the burger opened and disintegrated into pieces & emptied a whole hamburger filled with veggies and BBQ sauce on top of the other burgers and fries. A total mess. It could have been prevented. The preparation time is great, but there is always time do do it right. I don't think I will be back for awhile. Great going. I guess you get what you pay for when it comes to employees. read more

The burgers had good flavor with fresh toppings. We also got a hot dog and it was served a little unusually, that is, cut apart and on a burger bun. It also had good flavor. One regular order of french fries will be enough to serve two...we got two orders (one each) and there were more fries than we could eat at one time. Cashier and staff were friendly. It was very crowded though with people standing and waiting to get an open table on a Sat. afternoon. Order at the counter and pick up when your name is called: no waiters. read more

1 regular cheeseburger w/lettuce, tomatoes, pickles and mustard, 1 regular fry, 2 reg drinks = $17.82. Food was ok, but won't fall for the price gouging again. The atmosphere was miserable with the loud 60's music, with the help having to yell out the order ready numbers which no one could understand because of the.....loud 60's music. (5 guys, maybe try a digital numbering system like everyone else). One last observation, just a few lunch time customers in store, be careful 5 guys. read more

Disgusting, first time at a 5 guys, the burger was basically a half of a patty shoved to one side of the bun. The bacon tasted stale. I'd give it another shot at a different location but I'll never come back to this one. read more

The cashier today at noon on Black Friday was the nicest guy I have seen all day. He was extremely friendly and a nice change from the usual people in Odessa. I would come back here just to see him. Thank you five guys for having such a friendly staff. read more

Recently got an order for my family, half of which was absurdly incorrect. they mixed up toppings, forgetting some and messing up others. They messed up the size of the burgers, giving us smalls instead of the regular size we paid for. Everything was cold, and frankly disgusting. When i filed a complaint there was no restitution ever made. I will never eat at this place again. from now on i get all my burgers at whitehouse market, same price but with better food. read more

Juicy burgers that come completely plain unless you otherwise specify. Burgers and hot dogs can be wrapped in lettuce for those that are gluten free! Fries are always fresh and they are fast! read more

Ordered burgers and fries for 7 different ppl. I was being rushed by the female cashier as I was ordering. Mind you as I was ordering she answered the phone ugh.... so disrespectful. Also I asked that all 5 orders of Large Fries be put in individual bags because it was for different ppl. Cashier gave me a dirty look as I requested that. As I was waiting for my food (waited 25 min) the girl that was getting the fries ready asked if she really needed to put each order of fries in individual bags as requested. The cashier knodded yes per customer request and she made an ugly face and rolled her eyes. So disrespectful and rude. Need more friendly ppl working with smiles on their face and happy to work. read more

Coming from Cali it's tough finding good Burger joints,that being said this place blows In-N-Out Burgers out the water,simple menu,large overflowing portions and fast,good customer service. read more

The best burger I have ever eaten! I ordered online and it was so easy. They wait until you arrive to cook your fries so that they are fresh when you get them. I only had to wait a few minutes. Everyone was very pleasant and seemed to be in great spirits. read more

It's a good burger. It's a good fry. It's a bit cold inside. There sure are a lot of self-congratulating posters on the walls.

There are good burgers but to die for nope....I had better I do like there fries are pretty good....

Everything is fresh, and good, if you complain about the price then go to McDonald's if your cheap or broke

I go here for lunch a lot but not because I'm blown away by the burgers. They are subpar at best I do really like the fries though. And they give you plenty of them. We always just order a large fry and share it between 4 of us. read more

Definitely had better burgers elsewhere. Fries are way too over-spiced. Too expensive. Burgers and fries were too greasy. Eat here too often and you'll be as big as five guys. read more

This place has some taste burgers. I always order online and when I pick it up I make sure I get my fries "well done". Haven't had a bad meal yet and I hope I don't. read more

I thought the food prices were way overpriced....I thought the method of choosing one's order from the wall menu was very clumsy.....In short, I was extremely disappointed and doubt that I will return. read more

My whole family likes this place. Burgers have a good flavor and fries are homemade. Small order of fries is huge. Hope your hungry!!! Nice open restaurant,service is quick, food is great!! read more

Like most chain restaurants, the Midland Tx version of five guys is the worst five guys you will go to. SLOW, and soggy burgers.

Good burgers and fries! Fast friendly service. It's the first place I think of when I have a burger craving! So far from the 20 or so five guys I've been to throughout the country it's all the same so this chain has it's QC down pat! Only thing I don't like about five guys is for some reason they always seem to just squish your burger bun down, so either you need larger foil wraps or a better way to stop the bun crush. Fries are prbly the best reason to come, to me though I feel like they could make a dish out it easily. Throw some cheese a few of the toppings(jalapeños or grilled mushrooms) and maybe a chopped burger and viola a new dish is made! I always throw some fries under my bun before chomping down on my first bite always good! read more