The first and last time I went here the food was good, and the fries were good but the exceptionally high prices make it not worth it for people looking to eat on a budget. Service was just ok and the restaurant was clean but it was very slow the day we went. Don't think I'll ever go back unless they lower their prices read more

Cold, dry burgers.worse bread. $42 dollars for 2 burgers and a shake. McDonald's are better than these, which i dont eat either, but still better according to my husband, that loves McDonald read more

i order it from doordash and their fries were cold and soggy like usual. im tired of the fries being like this when they taste so good

Do i even have to say much? Meat is still pink , so clearly not cooked very throughly then i got the end of the tomato which is just disgusting . 0/10 no more 5 guys for me . Fries are pretty bomb though slow down on the cajun seasoning almost took a sister out read more

The food was great. We had cheese burgers and French fries. You get lots of food for your money. The service was good and everyone working there was smiling and nice. read more

3.5 stars. I was hesitant to come to Five Guys Burgers & Fries only because it wasn't that good when I tried it back in California. I decided to come here with my coworkers since I was probably going to try out this place anyways. We probably came just before 12pm so there weren't a lot of people here. I ordered a cheeseburger ($5.19) with lettuce, tomatoes, grilled mushrooms and bbq sauce along with a regular drink ($1.89). If you've never been to a Five Guys Burger & Fries, then the thing to remember was the fact that all of the toppings were included. There was a list of ingredients that you could put in your burger. I didn't order any fries because a few of my coworkers were going to share theirs. Our orders were ready after a few minutes. If I had to compare this to what I ordered in California, then I would say the only difference was the fact that my cheeseburger didn't have soggy buns which the other one in California had. I'm not sure if it was only my burger or if everybody's burgers was like mine but the cheese wasn't melted; in addition, the buns weren't heated. Other than those things, my cheeseburger was pretty good. I tried the regular fries as well as the cajun fries. I think the cajun fries tasted better. I didn't eat any of the free peanuts only because I felt like it doesn't really complement the burger/fries combo. On the wall, they had a bulletin board with a bunch of cards that people posted up. One of my coworkers decided to write on a card and put all of our names. I think she decided to do that because we saw one card that had a double rainbow. If you've seen that youtube video about the double rainbow, then you'll understand what we wrote on our card to post under it. The card with the double rainbows said, "5 Guys all the way" and our card, in the corner, said, "What does it mean?" lol! I have to say Five Guys Burgers & Fries will suffice since there is no In-N-Out here in the midwest. X_X read more

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Sunday 07/10/2022 Two burgers,two med fries and two milkshakes...$47.59!!!! The employees opened late and looked like they had just woken up and unprepared when they did open. The cashier was unfriendly to the point of rude! And even more absurd is they provide no customer service and expect to be tipped! You place you order at the cashier counter and wait,wait and wait for your order number to be called where you walk up and pickup your order yourself and even then our milkshakes had not been made yet! Then you get to clear your own table which was unwashed and greasy at the opening of the restaurant and try to get someones attention to give you a go bag that isn't soaked in grease for what you haven't eaten to take home! Ridiculous ripoff! Never, ever again will we darken their doors!!! read more

Liberty MO 5 Guys - Employees / Manager talk among themselves and ignore customers. Ordering ahead / Online is completely ineffective. Out of the many times we've ordered ahead online here, our food never even begins to be made until several minutes after we arrive to pick it up. Yesterday, we ordered 2 burgers and 1 fry online (ordered ahead) at around 5. Order was set for 5:45 pick up. We show up at 5:45 to pick up the food. After being allowed to watch the employees (and manager as well) chat among themselves for a few minutes on topics unrelated to the job, we were finally acknowledged and told that our food would be right up. We then got the luxury of watching a soccer team (not making that up) order and receive their food, while still waiting on ours. All while being reminded by one employee that our food was being made, which it was not even began to be made until well after he was assuring us of such. After a while, we were presented with our long awaited meals... Which were made completely wrong and half of the order was missing... Once more, we got to go through the routine of the employee saying food was on its way... no apology, no recognition of any wrong doings by employees or manager. After receiving our corrected order and getting an apology, which I had to request from them. I sincerely doubt we will ever be back to this establishment. My suggestion would be to start putting attention to customers as your priority. Rather than employee crosstalk unrelated to the job at hand. Managers engaging in the same activities are simply providing a very poor example of work ethic. Also, it may be wise not to tell people their food is currently being made if it is not, when the same people can see what food is being made. read more

Always juicy burgers and fresh Cajun fries. They do a great job of COVID with limited seating and staff all wearing masks.

The worker named Andrew was the rudest person I have ever encountered. He was rude to me when I told him my burger was wrong and continued to roll his eyes. read more

I go here a lot and every time i'm pleased. The bacon cheeseburger has never let me down. Great service, great food! In my opinion, it's a top notch burger joint. read more

Five Guys - Fast Food Near Me - Liberty, Missouri

My cheat meal was ruined...I eat very structured meals and when I earn a cheat meal, it's a big deal. My coach allows me to eat a bacon cheeseburger from Five Guys with everything on it. However, I didn't get that today...I placed my order, the cashier repeated it back to me, and it was still wrong. I'm so HUNGRY! read more

Five Guys - Five Guys 06/23/2019 Bacon Cheeseburger with Everything...this is what was in the bag. - Fast Food Near Me - Liberty, Missouri

If you love extreme high salt taste come here. Everything tasted like I was licking a salt block. I came for a burger- I'd like to taste the actual beef. read more

Me and my family have frequented this specific location for quite some time. It has steadily gone down hill. This last time was by far the worst. Our order took a long time, people after of us got their order way before us and we only had one extra burger. Then our orders came out wrong. And our Cajun fries were more Cajun spice than French fry rendering them inedible. When asking for our grilled green pepper and jalapeños we got nothing but attitude. This staff is extremely rude and incompetent on top of being unprofessional. I don't see this place getting better unless they revamp their staff. read more

Other than being freezing cold inside we had a great time here. Private lot to park in. Ordered immediately and staff was kind enough to make sure we didn't want to add anything else to our burgers, which we didn't, but it is nice they asked. Food was served quickly and let's just say the fries are ginormous. Order a small and plan on sharing with your friends. Cajun was excellent. Burgers were super fresh, cooked well, and I wouldn't have changed a thing. The fresh jalapeños were excellent and added a nice crispness to the burger. The cheese melted on the burger since it was so fresh so it was basically the perfect burger. Huge place inside. Clean. Bathrooms were clean. Staff stayed busy while we are there. One of them washed windows that were barely dirty. I appreciate a staff member that works hard even if it may not seem necessary. I would definitely stop here again. read more

Five Guys - Fast Food Near Me - Liberty, Missouri

When 5 Guys came to California 10 or so years ago, I like many others there temporarily gave up In-N-Out to try the new guys from the East Coast. They are meatier and heartier in all forms than In-N-Out. But, they are also about twice the price of a typical In-N-Out burger. In the end we all went back to our In-N-Out urge, wishing to fulfill those urges in the Midwest as we do in the American West and Southwest! read more

Ok....I'm a hog. I loved my burger SO much Friday night.....that I went back for another one Sunday afternoon. Why did it have to be so good on Friday ? I don't eat that much beef. Now I'm an addict. This place sucks. Curses on you Five Guys ! Curses !! //shakes fist read more

Uh....little hamburger, little fry, little drink....$12 and 20 MINUTES later ...Ok but not worth the wait for sure

Stopped in With my family today and ordered burgers and fries and 4 drinks. It was well over $50.00. The hamburgers were outstanding and realized we all got doubles so next time we will order the little hamburgers since those are single ones. The Cajun fries were the bomb served us more than we could ever eat. Great place to go for a quick bite. read more

Great food. Mediocre Speed. But, there's some lady employee that hasn't stopped blabbing her mouth - talking about blunts, parties, and snapchat - obnoxious, annoying, ear piercing. 5 min update: She is still taking 7 min update: Quiet 7.5 min: back at it 8 min: Get our food, go outside read more

This place was super good. Good employees and just plain out good everything. I recommend this if your ever going too this fast food restaurant. Their french fries, burgers and everything is just delicious!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Would definitely come here again. read more

Awesome burgers. This is a great go to for a quick home style burger. It takes a little longer than fast food, but it's worth it.

Outstanding service. Courtesy like no other. Smiles everywhere. Awesome double cheeseburger with more triim then subway. Awesome thick fries. Love the Cajun. And the shakes. To totally sweet. Loved the classic rock and route 66 diner. read more

Five Guys - Fast Food Near Me - Liberty, Missouri

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Nine bucks wasted. This was my second trip to Five Guys in about five years. I had hoped that my first trip was just a mistake, that they had a bad day and could do better. I had lettuce, pickles, and mustard on my burger. It tasted like lettuce, pickles, and mustard. The beef had zero taste at all. After I got my order, I watched the cook take a giant press and put his weight into it, squeezing out all the flavor from the meat. I was able to take out just a little of the meat alone and taste it without bread and toppings. It had no flavor at all. They post all these awards around that they have the "best burger" but it's just got to be a lie. In order for it to be the best tasting burger, it's got to have some taste to it. I want my money back. read more

Great burgers but if you come be hungry! Also very good French fries and even the small order is more then enough for two people so plan on sharing. read more

I've been to the Five Guys in Ward Parkway center and liked the food, but the service at this Liberty location beats the pants off the other one! I placed an order online, did you know you could do that???, and drove to pick up my food. When I walked in I went right up to the pick up counter and stated that I had an order to go. The manager immediately asked if I was "Emily" which made me feel special! They started a chorus of "Hi Emily"s, making jokes and carrying on. It was fun to see them enjoying their jobs. I'm equidistant to these two Five Guys, but I would definitely choose this one over the other for the service. And of course, my order was perfectly correct. Thanks Five Guys! Keep up the good work! read more

What happened to this establishment?! We've been eating here occasionally for years and always received fast, friendly service and delicious food. Last night was a mess. They didn't start cooking our online order until well after the pickup time we were given (and I don't mean the fries, which they always do fresh), two of our burgers were undercooked, and the meat was decidedly lower quality than we've always experienced in the past. Not sure whether it's just this franchise location being poorly managed or if Five Guys as a whole is taking a dive. Hoping it's the former and they turn things around, but until then this location is not worth the price. read more

Great place - fast, friendly service, clean, and fun staff. We've had a few order mistakes over the years, and they've always handled them promptly and with no questions, replacing the order with a correct item. Great place. read more

I absolutely love five guys. It has chesseburgers almost as good as my granny used to make.

We're here the other day to get something to eat. When I asked him about putting salt and pepper on my burger before they cooked it on the grill they told me they didn't know how to do that. I also told him that it was an option on the register so they could bring it up properly and the person ringing up the order acted like she didn't know what I was talking about. When I talk to the manager about the issue he acted like it didn't concern him at all. That point I did call their corporate office made a complaint and have never heard back from them. The burger was not done properly it was burnt as well. read more

The best burgers around! The bun is soft, cheese is melt and all ingredients taste fresh. The fries ate excellent as well. So glad they have online ordering, too! read more

My husband, son and I eat here about once or twice a month. Usually things are great. Every now and then something goes awry, like having to sit and wait for 20 minutes, only to discover that your food has been ready the whole time and no one bothered to tell you. That has only happened once, but it really should never have happened. Most of the employees are friendly and all of them are curteous. If there is ever a problem with the order, they always fix it as best they can. Sometimes the burgers are ridiculously small, but usually they are about the same size as the bun or even a little bigger and they are always delicious. I love that you can order exactly what you want on the burger so you don't end up having to tell someone that you want a number 7, but hold half of the toppings. We usually order the fries with no salt, and they are still good fries. Nice and crispy on the outside, though sometimes they are a little over-done. We have not tried the sandwiches, but my son is a huge fan of the cheese dogs and the peanuts, which serve as a free appetizer. Sitting and waiting for a fresh burger is much easier for a kid when there are peanuts to occupy their mind...and their mouth. read more

Overall a pretty good restaurant but with EXCELLENT burgers. There is nothing too special about the environment in the restaurant, the employees are polite. The real wow-factor is in the burgers and fries. Not only do you get a juicy, greasy, delicious burger, but you also get a TON of fries. Seriously, a small fry can be split between 3 people. I highly recommend the cajun fries over the regular ones. I wouldn't say this restaurant has a kid-friendly menu but their hotdogs aren't too bad! Pricing is on the higher end for a burger and fries, but definitely makes up for it in the flavor and quality of food. read more

Their french fries are too good, and the meat actually tastes likes meat! Great place

There are a lot of places where you can buy a great hamburger. This is not one of them. In spite of all the posters on the walls inside the restaurant proclaiming great burgers, they are just average from my perspective. Anyone who gives them a 5-star rating needs to dine out more often. read more

Great service! The staff is super friendly. My food came really fast and tasted delicious. The fries are by far my favorite part! I can't wait to go back read more

We don't have a 5 Guys in the town I live in but if there. Is one in a place we are traveling we will always stop for lunch. These are the "real deal' burgers: good beef, juicy nothing fancy but so delicious. I'm a French fry lover and theirs are the best. One order is very large and most people could share an order and get full. read more

If I could eat a five guys burger every week without gaining a bunch of weight I would. Hands down the best fast food burger I've ever had. Plenty of fries for two people to share. The Cajun is the best. read more

I have been to this location x2 in the last 2 months...my children love eating here. I love the way you can build your burger and it is made to order. Their french fries are an easy Top 3 in Kansas City! You have made a fan out of me....I will return! read more

Ate at this location a couple of weeks ago. I've enjoyed the burgers, but this one...same order as always, grilled onions, ketchup, and mustard...had a very off taste. I can't really identify it, but is wasn't good. I didn't get sick or anything, it just wasn't a hamburger I want to repeat. Fries same as before, kind of limp but fairly tasty. So, sorry 5 Guys, I think I'm not a customer any more. Best wishes for you, I hate to see a good burger go. read more