This was just a quick stop on our road trip & will absolutely be back each time we pass. The place was clean & bright, not your average 'fast food'. The desk lady was so fun & helpful. We looked online & the menu did not match up (they were out of many items). We each got something different. The size of my salad was huge & the chicken was solid strips (no gristle or fat). So filling & a healthy option! read more

Zaxbys - Chicken Strip Salad - Chicken Wings Near Me - Kansas City, Missouri

I haven't been here in probably over a year now, for good reason. I rember back when it first opened up and it was good food and service for a while. Food made properly and timely. Well last time I went I was waiting in the drive thru line for about 40 minutes for my food. They had me "Pull forward" to wait, while other cars got their food and left behind me. I've always got simple food. Boneless wings and chicken tenders. Well after waiting so long I figured, great, at least it's gonna be fresh. Right? Nope. A little too fresh because the chicken tenders were a little undercooked and rubbery. That disouraged me because I had a family member who also though they got under looked food from there, so I stopped going. Today I finally thought I'd go back and now I got more. I got wings that were supposed to have sauce on them but they didn't have any amd were very dry, hardly any chicken, and super crunchy. They forgot to add the sauce to them. Plus 2 of them were little breading nuggets about the side of a quarter. I also got a milkshake with a normal straw and it's been 45 minutes now, I'm home, and I finally had to get a spoon just to eat it because it's practically ice cream. It would be nice if they actually had milkshake straws because what's the point of you have to wait and hour or more for it to be thawed enough to go through the normal drink straws? Pathetic. read more

The chicken tenders and fries are always 10 out of 10 here, as well as the cheese curds. I decided to try the chicken bacon ranch wrap today and unfortunately, it lacked pretty much all three of those things. Would not necessarily recommend. It was pretty sloppy, and there was barely any chicken or ranch in it. read more

Zaxbys - Chicken Wings Near Me - Kansas City, Missouri

Horrible attitude, GM rolled his eyes at me while ordering. And was extremely rude to his staff. Besides the GM the food was great and the rest of the staff as well. read more

This place has gone way downhill in the last few years. You may get your food in 5 minutes or it could be an hour. It could be fresh, could be overcooked crap. Good luck getting what you want to drink. The Coke Freestyle machine is NEVER full. They don't even put lemonade in it anymore so you have to pay for their gross crap. We used to come here often, but this is the last straw. We won't be back! read more

Great food. Very nice selection of meal styles. Salads, sandwiches, tenders, wings, boneless wings. Friendly staff. The cookies are delicious. lots of seating. Spacious. Clean bathrooms. Good rewards system for app where you actually free meals and sides. read more

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Stopped in on a Saturday afternoon. Not busy. Young man who took our order was fine. Floor was sticky. Soda machine needs adjustment, soda is very flat and just syrup. Chicken was absolutely nothing special. It was hot but almost seemed like it had been cooked warmed and then dropped down to fry again. Fries were fine. Bread was fine. Did not try the coleslaw, scared it had set out for a long time. They charged us for every extra sauce however the other table in the establishment just walked up to the counter and got a bag of full of sauce for free. I hate when patrons are treated different. This experience was very disappointing. At this price point I expect more. read more

Zaxbys - Inside - Chicken Wings Near Me - Kansas City, Missouri

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Being inundated with commercials, I was kind of thrilled when I saw Xaxby's on Liberty 5k packet pick up. Their dining area was closed but I've not eaten inside many restaurants so no biggie. I ordered chicken fingers, fries and a drink. The drive through was fast and good was hot. I threw away the slaw cause it was a ride from Liberty to KC. I liked the chicken and fries, but wish there were more chicken. Or a Xaxby's a little closer. I liked the light coating and light seasoning. No complaints. Just wish it was closer. read more

Terrible. Stopped here quickly and everything sucked. Food was horrible. Bread was hard. Bathroom was dirty. Didn't give me any of the 8 sauces I asked for. Small portions of fries. Didn't even put the kids meal in a bag and didn't give a dessert like it's supposed to come with. Guess there's a reason I haven't eaten zaxbys in 8 years! Will NOT be back.. yuck! read more

Their chicken is fried perfectly. The fries are rarely cooked the way they were the first couple of times I went, super disappointing. But the service is fast, the chicken is great, portion sizes are nice, and I like their honey mustard. read more

Last time we came here we waited at the counter for 15 min with people constantly telling us it would be a second. After 20 min we walked out. Well we tried again tonight. We went through the drive-thru. The soda was bad and has been bad for a long time! The lemonade was bad too! The chicken fingers tasted old and like they had been rewarmed up. The fries tasted old and like they also had been warmed again and as they tried to mask it by over-seasoning. We are done trying this place when we have many more and better options for chicken fingers in this town! read more

This is better than Raising Cain's in my opinion. It's hit or miss sometimes with the food being HOT to cool cold to the touch sometimes. I've had to return and ask for fresh fries or bread because they have given us food that definitely has been sitting out. They also removed the marinara sauce for the cheese curds SMH like why, how could you possibly do that?!?! The sweet & spicy sauce is the BEST with the tenders but they do charge you extra for it after the first 2 which are free if you don't want ZAX sauce! read more

Food is good and the service is always fast and friendly. I find myself going through the drive through most as I'm usually just passing by and decide last minute to get chicken lol. I really enjoy their regular chicken strips. Not a huge fan of their dipping sauce but that's irrelevant as that is just a me thing. read more

The traditional wings and the tenders were fantastic. I loved the hot honey mustard sauce. The french fries weren't hot when I received them. When I was placing my order, the worker asked me if I wanted celery included in my order. I told the worker that I would like celery. However upon arrival of my meal, the celery was missing. Usually Zaxby's is bomb, but this location left me somewhat disappointed. Which is a shame, because I was super excited to dine here, as there aren't any where I live. read more

Zaxbys - Wings & Things-hot honey mustard - Chicken Wings Near Me - Kansas City, Missouri

Tried this place for the first time one late night driving back from the lake. I must say their sweet and spicy wings are FIRE! My s/o didn't care for his buffalo wings, however, he said they had a funny taste but that he enjoyed mine (the sweet and spicy flavor). The chicken strips have good flavor though I do wish they were a bit juicier/tender. The Texas toast and fries were delicious also. This was a good experience for me, a bit pricey but I would go back. read more

Zaxbys - Sweet and spicy wings with chicken strips combo - Chicken Wings Near Me - Kansas City, Missouri

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I'm a frequent visitor to Zaxby's. My favorite item is the Cobb salad. The service is always good, no long wait.

Drove 12 miles to this Zaxby's because it was the nearest one. Tried to walk in but the door was locked so I went to the drive thru. After waiting a couple of minutes someone finally answered and said they were closed due to being short staffed. This was almost an hour before their posted closing time. Burned a gallon of gas for nothing. Never again. read more

Restaurant inside and out was very dirty! No napkins anywhere. Chicken nuggets all over the floor. No hospitality by anyone! Salad side was smaller than normal. Full layer of water under lettuce. Trash cans overflowing!! Gross! read more

I kinda like this place. It's pretty clean And neat. Their chicken sandwich is pretty good and their cheese curds. I like the soda fountain has so many options. Raisin canes doesn't have many food options so zaxbys has them beat in that department. It's just a nice place to go if you want a break from burgers. read more

Decent club sandwiches but both my wife and I pulled blonde hairs out of our sandwiches but didn't tell the other one until we got in the car so we didn't ruin the meal. How do you get a hair in two separate sandwiches unless health guidelines aren't being followed? Good fries. read more

Zaxbys - Club - Chicken Wings Near Me - Kansas City, Missouri

We like to stop here on our way through. Zaxby's is all chicken all the time- wings, fingers, sandwiches, and salads. I appreciate that it's always freshly made, hot and juicy. The fries have the best seasoning!!! And the garlic bread is delicious if a bit dry. read more

Zaxbys - Big Zax Snak - Chicken Wings Near Me - Kansas City, Missouri

Everything was delicious! The grilled chicken is wonderful. I've never had fried mushrooms like these before either. The staff is also super friendly & could answer all your questions. Will be back! read more

Zaxbys - Cajun Club, Spicy Fried Mushrooms & Coleslaw - Chicken Wings Near Me - Kansas City, Missouri

Wonderfully Surprised Friendliest service ever along with good food. Got there at 9:30, they close at 10:00. We had never been there before and we went through the drive thru. The young lady at the speaker asked if we needed help with any of the items or anything. And told us to take our time. When we pulled around and paid the guy at the window communicated they were cooking fresh chicken and it would be a few minutes. We were more than happy to wait for fresh food. We got our food went back to the hotel to eat and they gave us a coupon for free chicken on our next visit. The chicken was super moist and seasoned perfectly. This was the best chicken I've had in a long time. It came with cole slaw and fries. The coleslaw was standard cole slaw. I have to say that the experience and food were worth the stop. I will be back! read more

I've driven by this place several time and didn't know what exactly it was. Except that it served food. I decided that I would drop in there with my kid and have a bite to eat. I'm so sorry I did. It's like discovering a pile of worthless junk. This place is kind of like Cain's. Just worse. The chicken seems like it's just frozen and flash fried and basically loaded with breading. Making it basically all breading and a little chicken. I decided to get some of our chicken tossed in buffalo sauce and that was a giant mistake. It was like they poured the entire container onto the tenders and then served it to me on a plate. It made the chicken soggy and gross. The fries were nothing special your standard crinkle cuts that you could get from the frozen section at the grocery story and deep fry yourself. They offer onion rings, chips and cheddar bites. The chips and onion rings are not good. We got them and they are flavorless food chunks. The only thing that had any real taste was the coleslaw and the un-sauced chicken once I picked away some breading. Such a shame. read more

Worst fast food in KC . 40 minutes to get cold chicken wings and mushrooms. Run far away!!!!!!

No masks, no gloves other than one person out of four I saw. No masks period. Won't go back if they can't fix this.

Zaxby's has some good chicken. They have a simple menu with mostly chicken options. We got a Big Zax snack meal and the Kickin' chicken sandwich meal. The chicken strips were good in both meals. The sandwich had a lot of wing sauce on it, good, but a bit much. The Zax sauce was ok nothing special in my opinion, fries were ok too. The Texas toast was good, just wish it would have been crispier. We also got some cheese balls, with marinara. Cheese balls were good, but marinara was not hot and could have used ranch too. This place has potential to be really good just a few things to change. read more

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So glad Zaxby's is coming in the KC Metro Area. I have eaten at them in other parts of the country, this one met the expectations I have always had. The food was fresh and hot. The chicken tenders are some of the best you will find, and are always fresh made, never sitting under a heat lamp. You will not be disappointed when you go. read more

Zaxbys - Chicken Wings Near Me - Kansas City, Missouri

The atmosphere is okay, pretty typical for a fast food place. My issue is for a place that is supposed to be known for its chicken, I was definitely not impressed by the chicken fingers. Definitely mediocre.They tasted like frozen ones out of a bag. They didn't seem particularly fresh, and the fries that accompanied them we're just mediocre also. I prefer the chicken fingers next door at Dairy Queen. The main dipping sauce, Zaxby's sauce, tastes kind of like a mixture between ketchup and thousand island. I'm not a fan. I would prefer a selection of dipping sauce options, kind of like they offer at Slim Chickens, so everyone's taste can be met. read more

The food was good and fun place enough , I like fingers food so would come back someday

No curbside pick up. Prepare to wait in drive they line to pick up food. Will not come back until this is added.

Just like Georgia! Quick hot and fresh meal! Something on the menu that everybody can enjoy. They haven't a variety of salads chicken fingers and Wings Plus a lot of different side items. This is fast food but it's pretty good for fast food! read more

I have enjoyed everything that I have sampled here. Food is very good but a little slow in coming, but that is probably because they do not prepare it in advance. read more

Just tried Zaxby's for the first time a few months ago...I should t have started bc my whole family is addicted to the food! Always fresh, great quality chicken, amazing grilled cheeses, & seasoned fries are sooo good!! read more

My favorite chicken go to restaurant. Not the biggest variety of entrees but when everything is great you don't have to.

I came back to Zaxby's for a second try after not being terribly impressed the first time. I remembered that they had boneless wings and an assortment of various sauces for a decent price. On a rainy Saturday I went into Zaxby's and ordered the 10 piece boneless honey barbecue. What came to my table was a five piece boneless meal and some sort of Asian sauce. When I declared that this was not what I ordered and repeated what I ordered at the counter I was told it's what I paid for so it's what I'll eat. No apologies, no attempt to make a correction, no asking if they can get me anything else, they put the food on the table, told me it's what I paid for it's what I eat, and walked away. I ate the meal, which was decent, but not what I requested. This is especially true when you consider I did not want fries or Texas toast. No need to request a manager in my opinion because employees clearly are allowed to act this way. If they were not allowed to they would not! After giving it a second try I do not believe I will return to this restaurant again. read more

Great food with decent prices. Definitely coming back. 8 yo daughter loved it. Freestyle soda machine as an added bonus

Zaxby's has good food and the prices are fair. The menu is different variety's of chicken and they have a plethora of sauces to chose from. The problem is service! The last 3 times i have been to this location, the wait has been ungodly! I was in a drive through and there were 3 cars then me. I went ahead and ordered. 20 minutes later I pulled out of the line. Also, previously I had an issue with my meal. I order the exact same meal every time I go. Kickin Chicken sandwich meal. This time the sandwich was just wrong. When i complained to management, they just justified the incorrect sandwich. Ummm... Either this ONE sandwich was wrong, or all 30 that I've had over this last year was wrong. I don't care how good the food is or how reasonably priced the food is, if your service sucks then the place is trash. read more

The staff is friendly and the prices are reasonable. The drink station allows for 1 person to fill their drink at a time. One. Uno. So in a restaurant with 80+ people in it, that line gets backed up pretty quick. Chicken quality is hit or miss. Kickin Chicken has been my favorite so far. read more

Visited on a Saturday for lunch. The chicken was good. No doubt about that. But the experience was lackluster. Their Coke machine was being repaired, the bathroom trash was overflowing, and they brought my wife a salad without any chicken on it. For the price, we will probably stick with Chic Fil A. read more