Not sure why they have such a low rating but I enjoyed my experience at this location. They had a 1 for 1 here recently so I stopped by on my way to Vegas. Five guys tastes better than in-n-out especially in terms of beef patty & fries. Staff was also friendly. read more

Five Guys - Cheese Burger - Burgers Near Me - Fontana, California

See all

This may not be my favorite place , although my youngest seems to like Five Guys. So here I am ordering to go for her, wait time was a bit longer than expected, Understandable due to the dinner hour rush. From the mouth of my youngest, "this is good burgers ". read more

See all

This place has been consistently good - bacon cheeseburger with an extra patty - mushrooms, pickle, lettuce, tomato and onion - dry. We took it home so I didn't want it to be soggy - so no condiments. We shared a large cup of Cajun fries generously overflowing. Made my own burger dipping sauce - A1, Lee&Perrins and good old Tabasco. Mixed it up and spooned it in every bite I took. What a treat! Washed it down with a cold can of A&W. Service was great- got the order right, packaged with Order#'s. No confusion during the food distribution. Thanks! Place was clean- Kitchen well kept. Great job for a small Saturday night crew. read more

See all

Came by recently the staff super nice and attentive.... My meal came out pretty quick .. my buns were a tad mushy and the onions still kinda on the raw side .. the flavor of the meat was good with cheese and all the extra sauces they offer which was pretty good. Only thing I really didn't like the parking lot .. it's on a super busy shopping plaza and ppl have no common courtesy and I feel like the employees there should put some kind of regulation on all the kids from a near by school walking in and not buying anything and grabbing all their free peanuts for patrons and filling their cups with refreshments .. I mean come on now, just buy something so that you aren't flagged as a thief .. read more

I recently visited the Five Guys at Summit Ave in Fontana and had an absolutely stellar experience. This location truly delivers on the Five Guys promise of fresh, customizable burgers and fantastic, generously portioned fries. I ordered the Bacon Burger, fully loaded All The Way and added a few custom toppings like Jalapeño Peppers and Green Peppers for an amazing, fresh kick. The burger was perfectly cooked--incredibly juicy, hot, and piled high with toppings that were clearly fresh. The flavor combination was outstanding and definitely satisfied my burger craving! The Little Cajun Fry was the perfect side. True to form, the bag was loaded up well beyond the cup, ensuring I had more than enough of those perfectly seasoned, crispy potato slices. The Cajun seasoning was spot on. Beyond the food, the dining area was clean, bright, and spacious. The service was efficient, and a special shoutout to Jimmy C. who took my order--great, fast, and friendly service made the visit even better. If you are in the Fontana area and looking for a reliably high-quality burger experience with great service, this Five Guys is the place to go. read more

See all

My go too for burgers. The fresh fries are delicious and the peanuts as we wait just make it so much better. A bit overpriced but the quality is good. Service is normally fast and the dining area is maintained really well given that peanut trash is everywhere. The crew is always very very nice. read more

Ordered this to go. Worst part is how soggy the burger and fries got after just sitting for 10 minutes

Way too expensive not worth it Go somewhere else For the amount of food you get Your crazy paying there prices Do yourself a favor And look into other places That are even better for your buck read more

I haven't been to a five guys in well over a decade, but consider me a new loyal customer. While it was busy during the time I came, my food was made in a timely manner and was fresh as can be. The bun was nicely toasted and the fries were crisp and flavorful. Five guys has a reputation for being a pricey fast food restaurant but the portions and quality were great and worth every penny. The employees were busy but the one employee who had facial piercings, I did not get a chance to get her name, did check up on our table and made sure everything was to our liking, i assume she is the manager. This is the kind of experience I hope to have again at my next visit at this Five Guys. read more

Great tasting food the fries are the best especially because they always overfill the fry cup

So this review is based off one experience and one item...a Vanilla Shake. A plain shake with no mix ins and no whip cream was $6.00! Wowza!! My dad wanted a shake so I got it. It was really runny and not very big. Maybe 12oz? BUT, Dad really liked it so I was happy. The server was friendly but then he asked, "Do you want it now?" Uhhh, when else would I want it? I didn't order anything else. Strange question. I don't eat beef so I would never stop in for anything else and defiantly not for another $6 runny shake. Just sharing in case you were considering one. read more

This food is so gas! Service could be better I understand it's high school students here so it doesn't bother much. I love the seating area always some peanuts to eat lol. The crowd is always good vibes read more

Waitress behind the counter was pushy and seem to be in a rush they were like three people in the establishment we ordered two two bacon burgers two large fries and two large drinks and it turned out to be $54 I was I had that sticker shock I was like oh and I was telling my gal we could have got almost the same thing in and out at a cheaper price for all of the same stuff I'll probably would run us around 26-27 I don't know how these guys are making it but the burgers were good and the fries were always exceptional as we get the cajun fries and they have that good hot seasoning on them other than that I mean they're just burgers and fries 54 bucks come on read more

I had mentioned to the person that was taking my order that I have a gluten allergy and he did everything possible for me not to get cross contaminated! I believe it was the manager that helped me but I really appreciate that he went above and beyond to ensure that there was no cross contamination. The food was great and everything was fresh! read more

The female manager over there is so rude.....i was there for ordering something then she spoke so rudely with me.....i thought so may be she is busy .......but later there was an another guy too for order pickup she behaves so ridiculously with him then i realized that she is a mannerless women .....i don't know how can someone hire such shitty rude women as manger read more

You can dine in at this place, but we usually order takeout. I haven't been to this particular one in several months. This place is clean and they have a relaxing ambiance with an upbeat music playing while you eat or wait for your food. My family loves Five Guys! They love it because it's juicy and they grill the fresh burgers when you order. The meat patties are fresh and not frozen. Our order: Little beacon cheese burger all the way (1 patty) Bacon cheese burger plain (2 patties) Cheeseburger all the way no pickles (2 patties) Large fries with Cajun on the side My husband didn't like that his burger was cold by the time we went home, but unfortunately this place wasn't close to our home. Fries - way too salty!! My family only ate maybe two fries so they threw it out. You can't eat fries when it's way over salted. It's better if they put less because a customer can always add more. Disappointed because this is the first time ever that we got too salty fries from Five Guys. Employees here are friendly. Service is a bit slow because the cook when you order, but I don't mind because the burgers are tasty and juicy. Please support your local businesses. read more

See all

Hot dog was on point. Yea grill guy! Everything else needs help, Manager. First, the girl on the phone who took my order. Her voice was low and she was attitudinal. I had to circle back and give her my toppings versus her asking me for them. It seemed like she was almost at the end of her shift and I was holding her up. In that case, don't answer the phone. Upon arrival I saw the restaurant was clean. People were eating at tables, guys were at the drink station, the couple was in line, the peanuts were plentiful. Then, I saw the restaurant wasn't clean. See picture. I don't know what was going on in the kitchen, but there was soapy water all over the floor along with food particles. And there are three employees cooking and milling like they don't see what their sloshing around in. Then there was the guy I had to pay. He was friendly enough, but turns out, he's also the fry guy. From the cash register to the fries, he did not wash his hands. He nervously bounced until the fries were ready. Then and he put extremely too much Cajun seasoning on the fries so I could not even eat them. I didn't discover this until I was on my way home in the car. When you get off work, you just want food shower and bed; I didn't feel like turning around. But I will never go to this location again. read more

Five Guys - Dirty kitchen floor they're sloshing around in. - Burgers Near Me - Fontana, California

I'm only posting on here to shoutout Katelyn L. at this location because my husband && I came in for lunch. Poor gal had call-outs && one other person working with her but they had to be in the back with the meat so Katelyn was out on the floor grinding out quite a few orders at one time && she was super positive, super kind, && super enthusiastic despite being on her own for a bit. This is such a great experience when you have someone serving you who despite challenges at work, holds her head up high! She's great && deserves all the credit, promotions, && raises! Thank you, Katelyn L! read more

Food was amazing! Was my first time trying 5 guys and I will be back. Only 2 guys working but their energy and customer service was great!

Tasty delicious food and best customer service. Thank you for the best service. Ambience was so friendly. We will definitely comeback.

Honestly always thought Five Guys was a little overrated but recently came and tried the grilled cheese cheeseburger that I keep seeing on online and it was very tasty! The service here is also really good, all the employees greet you and have a good attitude. read more

It tasted worse then mc Donald's and it was not worth the money. They didn't even have fucking ranch and fries were way over seasoned. The people were rude too. Never coming back. read more

Love that you can customize your burgers with any topping that you want. The burgers always come out fresh and they give you a hella lot of fries so be aware when you order a large! read more

Upon entering I could feel the smiles and soon after there was that pleasant greeting from all the employees. I initially came in for 'extra large' banana shake but was unable to- so I got 2 regular banana shakes made expertly and deliciously by KATELYNN . I also ordered small fries and baby burger. Shake was deeeeeeeelicious , got one with whipped cream for home but the first one I drank while driving and eating my yummy fries. I had fries, still warm to eat with my yummy burger and my other 'licious shake. Everything was TONY THE TIGER, grrrrrrrreat! read more

We aren't from around the area, but just stopped to get a quick bite at night. Our food took 20 minutes and we didn't mind, but it was the General Manager, Katlynn, who went above and beyond to accommodate us for waiting. Hard workers like her is what keeps customers returning. Thank you!! read more

The only reason I gave this location one star is because you have to in order to continue with the review. First of all of no one acknowledged me when I came in. The young man did get the fries right, but my little bacon cheeseburger was horrible!!!! I heard there was trainees on site, but clearly no one was managing them. There was relish on BOTH sides of the bun which rendered the bun useless because it was soooo wet. Oh and the bacon that I paid, for was no where in sight. This Five Guys is trash!!! I've been left on hold two times & is currently waiting for a call back. read more

Overpriced for just ok food. In n out is way better! I told myself not to go again but the gf wanted me to waste $30 for 2 burgers fries and drink. read more

Five stars for an excellent experience. Did a phone order and it was ready upon arrival. Their customer service stood out the most! Marco was extremely eager to serve us and made us feel welcomed. The other cooks were helpful as well. Tables were clean as well! read more

My life was just saved by some girl that works here because I was sitting on a chair that was left out in this Establishment while I was waiting for my order. Apparently this was killing someone or maybe just hurting her feelings.... I don't know what her name was but she needs to relax. She made some poor guy come out and put chairs away because I guess no one is allowed to sit down. Anyways this is a bad look for this place having loud mouth bad attitude people working here. read more

Good food, but damn it's a long wait. 8:50pm Saturday night and there are not that many people. Yet, you will have to wait. I was #19 a after a few minutes #10 called and have waited 20 min still for 1 burger and fries read more

Five Guys - Front counter - Burgers Near Me - Fontana, California

Wow, what a disappointment. Our order took a long time and when we finally got it, our burgers were over cooked. The signs on the window says juicy burgers but it was far from it. I ate it just because I was starving and didn't want to wait longer. Barely any mushrooms too. The only saving Grace was the shakes and fries. read more

Five Guys - Cheeseburger with lettuce, tomato, onion and mushrooms. - Burgers Near Me - Fontana, California

Great juicy, sloppy, all over your face burger! Order a hamburger and it comes with 2 handmade beef patties( like 1/2lb burger). You have a list of about 20 condiments you can add to really customize your burger. The cajun style fries are just as good as the burger and when you order a large they overflow the container filling the bag. When you go inside to order or dine-in they have all the free peanuts you can eat. If you just want a regular 1/4lb burger you have to order the little hamburger. Usually have young kids working so maybe 1st jobs to some of them so that might explain the lax service. Man, if they trained their employees like In-N-Out they would dominate the burger world. Still 5-Stars for the food alone. read more

Went in yesterday to find a group of people not wearing masks. They have a sign on the door that says masks are required and they will give you one if you do not have one they need to do a better job "asking" people to wear masks and not ignore them. Also when you pay $5.00 for fries and they give you a small cup with very little spillage in the bag. This location has been very inconsistent since COVID. read more

Five Guys - $5.00 frys! - Burgers Near Me - Fontana, California

You can never go wrong with five guys especially the grilled cheese add a patty with bacon yes with caramelized onions and I also those hand cut fries with the milkshake BOMB!!!! read more

Customer service is horrible. The last 3 times they forgot half of the ingredients on my veggie grilled cheese. When I brought it to their attention they got an attitude with me like it was my fault that they messed up the order. When I asked if they could provide me new fries so that I could have hot fries with my grilled cheese 20 minutes later they said no... mind you I had not eaten any of the fries when I asked them for new fries with my correct order.. read more

I didn't receive my item from them . I ordered on DoorDash .I called the store and they diddnt answer

Favorite hamburgers and fries. Service is great and costumer service is good too. Clean environment.

Placed an order for this location through Postmates at 9:20 pm. At 9:40 they cancelled our order saying they close at 10pm. Umm ok? That's dumb but I literally live right across the street. We had been drinking which is why we were going to use Postmates so I got a ride over hoping they had already made our order and I could just pick it up myself instead. To my surprise the place was already completely cleaned up, lights off and employees GONE at 9:50. So THATS why the order was cancelled?! The door CLEARLY says open 7 days until 10pm. If I had known they were going to close early we could've just gotten a ride from the beginning! So unprofessional and totally bogus. read more

Five Guys - Burgers Near Me - Fontana, California

Sign says open 7 days a week from 11am - 10pm. LIES! They close whenever they feel like it on Sunday's read more

Five Guys - Burgers Near Me - Fontana, California

Cashier named 'Maria G' seemed to be over her job and being unfriendly to me while I was ordering...