Good location in the outparcel of Meijer on Sawmill. It made it very convenient to place a quick online order when checking out at Meijer and pulling around to do pick up. The staff was friendly and helpful, greeting us upon arrival and pulling out our food hot and packing it up nicely to go. The restaurant was clean and bright with the customary Five Guys vibe. Everything tasted great, fries were nice and crispy, and the burgers were very good. read more

Seems like the online ordering has been having trouble processing electronic gift cards, but that's not related to this location. The actual place is excellent and they were able to process my gift card at the register. :) read more

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Music wis almost unbearably loud. I mean I enjoyed my hamburger, but. It says my review needs at least 85 characters. Still loud. read more

Up front: I like Five Guys food. This branch of the chain delivered exactly what I expected: a freshly cooked burger prepared as I ordered it, with a bag filled with fries and my usual tea to drink. The bathroom was clean. The service was friendly, the food hot and tasty, and they delivered it promptly. Another successful meal dining at Five Guys. read more

Five Guys - Hard at work, the Five Guys Sawmill Rd team - Burgers Near Me - Dublin, Ohio

No longer can recommend them.. very disappointing because they use to have very good french fries. Recently ordered burger & fries.. worst fries I've ever had.. soggy & oily. I called,spoke with manager, explained & also informed..,your oil is not hot enough! She said it's at 340 & it's corporate ordered temperature.. well... do a internet search & that's clearly the problem! Must be 375. & search also said, many places lowering cooking temperature to save money. So, I called her back, she said why do you care, you didn't want a refund or replacement & you said you weren't coming back... well .. that's rotten customer service & informing you of problem, which you could find yourself, gonna loose customers cause you ain't what you used to be.. they are cooking fries at lower temperatures & they are soggy & oily ( & not cheap) save your money.. go somewhere else read more

This was probably my last five guys hamburger. I go to five guys on occasion. Their prices have never been all that great but it's fun to splurge once in a while. I showed up today and the prices are through the roof. Look at the menu from five years ago and compare it to 2022. Inflation has gone up about 16% but their prices have gone up 47%. I don't blame the local owners, but I just can't do it anymore. If I'm going to spend $20 on a burger, fries, and drink... I might as well sit down at a real restaurant for just a few dollars more. In a few years, you'll scroll through your favorite social media platform and see if one of those Clickbait ads say, "remember these brands? They don't exist anymore..." With a picture of a five guys sign next to it. RIP... read more

Five Guys - the menu of a fast food restaurant - Burgers Near Me - Dublin, Ohio

Great burgers and fries. Tried the bacon shake also was really good. Customer service at this location is spectacular. Really friendly folks. Would definitely recommend checking this place out. read more

Clean, friendly service, cool inside ( I appreciated that) good food,alt on the pricey side.

Absolute garbage. Been here 40 minutes and they called six and Im number 12. I think they cook one order at a time before starting the next order. Go to real fast food, i could have a steak at Texas Roadhouse done my laundry, watched a series on Netflix all faster than these stoners will cook a burger. Update: I dropped my kid off in Cincinnati, I'm back and they called 11. Maybe another 30 minutes and I'll get my order Of course im kidding, but you get my point Update 2: the salt came with a few fries read more

Got a bacon cheeseburger with fries and a peanut butter milkshake! Food was good and milkshake was delicious! Just wish it all wasn't so expensive! read more

Was visiting my brother in Dublin, we were both hungry for burgers, had limited time, and came to the conclusion there was no better place than Five Guys. Neither one of us were disappointed as they had a decent line and our food came out superfast. Walking in the dining room was clean and all of the employees were working the grill, line, or in the dining room. I saw people helping others around the counter and the manager double checking orders were being made correctly and expediting the process. I liked how the people working the dining room followed up with customers on their meals and days as they cleaned and did their jobs. Everyone was very friendly and they said thanks at the register, when you got your food, and on your way out the door. I got the bacon burger with extra grilled onions, lettuce, and tomato with fresh cut cajun fries and a coke. The burger was perfect and the fries were pretty good but I wish they were cooked a bit longer to make them a little crispier to finish the last half. Brother had no complaints on his burger and thought a little less was more when it came to the cajun topping. No problems recommending Five guys to anyone in the area or passing through. They offer great food, at a good price with outstanding customer service from door to door. This was my first time stopping at this location and it will not be my last. It should be noted that as a chain, Five Guys is very consistent within the store from day to day and from store to store. read more

Healthy sides? No. Small portions? No. Fountain soda? Coca-Cola Fries? Freshly made. Burgers? Cooked to order. Wait time? Worth it. read more

Made to order, Fresh and Fast ! Always good. What I expect from this good burger chain. read more

Five Guys - a paper cup with a straw on a table - Burgers Near Me - Dublin, Ohio

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Probably the best burger in central Columbus in my opinion and pretty darn good fresh cut fries.. the prices are just a little steep so I wish there was some sort of combo type price so I don't spend $15 for lunch.. I also wish there were some salad options.. great customer service every time I have been to this location! read more

Sincerely friendly service. Staff was cheerful & quick for made-to-order. Good burger!

Well last Tuesday a friend and myself stopped in the Five Guys on Sawmill Road. We ordered a couple of burgers froes and a couple of drinks it came to $24. My friend asked them not to put on the slimy Brown lettuce because she did not want that on her sandwich however they did put it on my cheeseburger. I really wasn't paying attention at the time. When I got the burger it had the slimy Brown lettuce on it. The buns on her sandwich and my buns on my sandwich we're stale and brittle. At first I thought well they toasted it but that was not the case, ut was stale. The soda machine must have had messed up lines because the Diet Coke and the Coke Zero just did not taste right. The manager did taste it and said it's fine but it was not. It's a shame I don't know what it's happening to that location. They seem to be going downhill. Perhaps the staff was not paying attention but, the food was terrible and the service from the manager sucked. The rest of the staff was okay. I will try to give them another chance sometime soon. I only eat there two or three times a year if that so, I would definitely say they're worth another try It must have just been an off day for the sraff but yeah, that was $24 wasted not to mention both of us felt sick the next day. I hope they get everything together and working fine read more

I stopped over to the newer 5 guys off of Sawmill in the Meijer Parking lot for a quickie lunch....ordered an all the way burger(kitchen sink as far as ingredients and condiments) a regular fry and a regular soda.....cost with tax(ate inside) $15.02...ok, I know that is high for burger fries and a drink but didn't want to judge until I ate the burger...I went to the beverage station (beverage kiosk) and decided on a sprite zero with a hint of grape....drink fabulous, love those kiosks, can always try your favorite beverage with a flavors that you don't find in restaurants or grocery stores....Food up in about 5 minutes....went for the malt vinegar to add on to the saltiness of the fries (amazing), tip, when eating 5 guys fries you need a lot of napkins so load up, also when eating their fries just tear the bag open and pour the fries from the cup to the bag, you won't be sorry!! Fries awesome, added a few to the burger so I had a taste in every bite....Burger was pretty good, again not a neat burger, a bit messy but strongly recommend the all the way(ingredients posted in black!)....each bite taste a different ingredient on the burger along with the just right grease factor of the burger...... the meal was satisfying and although it was greasy it fueled me up for the rest of the day....don't forget to fuel up at the beverage kiosk before leaving....Great trip to the 5 guys on Sawmill, clean, great service and definitely fill that greasy burger and fry craving....enjoy!! read more

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First time trying out this location and found it to be very clean and staff was very friendly. The food was great like most of the other ones I have been to. I will be back to this location when I am back in town read more

This location is terrible. I ordered online and got there after the order was supposed to be ready. I went up to the pick-up counter and stood there, and stood there, and stood there with not one of the five people there acknowledging my existence. It was actually quite embarrassing, and made me pretty upset as it seemed like they were actively trying not to help. Finally when one of the employees accidentally looked at me I inquired about my food, which wasn't even done. I love Five Guys, but I will never go back to this location because of how bad the service was. read more

This location just does not seem as good as the others. My burger patties were an oval shape and were smaller than usual. Food tasted fine, especially the fries. I paid $12.44 for a double burger and small fries and received a burger with less meat than Wendy's or McDonald's. They seemed understaffed because it took 20 minutes to get in and out (take-out), but it was Friday evening. I feel shorted on my order and the value not what it used to be. read more

The employees here are energetic! I love their passion for helping their guests and their communication to each other. There is always some one out cleaning the dining room, and the food is very consistent and delicious every time! read more

So, I've been a big fan of Five Guys for awhile now. And I don't know if it's a store buy store thing but my last few experiences have been disappointing. I was given a gift card and have tried a new store close to my work. Sawmill road location in Columbus Ohio. To be honest, I've felt that Five Guys was always a bit over priced all along, but I find that for the value, Wendy's does the trick I'd give no stars if it let ne read more

The food is usually good but the wait times at this Five Guy's are awful. One call ahead order was completely wrong and the online order took 20 minutes longer than what was promised. This store is woefully behind the other Five Guys in the area read more