Absolutely fantastic service! Professional, on time, and super knowledgeable. They fixed the issue…read morequickly and explained everything clearly. Highly recommended for anyone needing reliable plumbing work!

Great contact this morning in the shop with the owner, quickly mobilized his local staff and helped…read moredeliver oil and get our burner back online. What a return to civilization being able to take a hot shower again! Techs are also some of the happiest and kindest I've come across--hadn't ever seen a boiler tech guy smile before. Feels great to 'buy local' and support this smaller business. They even charged $0.50 less per gallon of heating oil no 2 than my building's previous, much larger company.

Using this company for over20 years. Won't use anyone else…read more They double check their work. Very honest and professional.

Scarponi and Son is the absolute best. A very fastidious friend recommended them years ago after…read morerenovating her home in Harlem when we needed to do the same in Brooklyn. They did absolutely beautiful work - always used top notch materials, explained our options at every step of the way and proved to be extremely creative when our own design choices were not going to work. We've since used them for additional projects at our home and semi-annual maintenance for years - they are always fair, attentive, kind and thorough. Cannot recommend them more highly and I would not do any work on my home without their input. The best.

After a long and frustrating search for a co-op-compliant plumber in Brooklyn, I finally found Joe…read moreThe Plumber and they were definitely worth the effort. I needed multiple plumbing issues addressed in a Sheepshead Bay co-op: * replacement kitchen faucet installation * correction/replacement of under-sink piping (brass trap & waste bends) in bathroom and kitchen * shower trim/valve compatibility work Unlike several other plumbers I contacted, Joe was fully prepared to handle co-op requirements, including providing a COI (Certificate of Insurance) with the necessary coverage levels. If you live in a NYC co-op, you already know how huge that is! A few things I especially appreciated: * They stayed within their original estimated range (~$1900-2400), even though the project required a second visit after we discovered my older Kohler valve needed a retrofit adapter that no longer ships with current trim kits. * Communication was responsive and straightforward. * They clearly knew their way around older NYC plumbing situations and co-op logistics. * They accommodated the work during boiler/heating season (October), when many plumbers were either fully booked or unwilling to deal with co-op paperwork at all. One useful lesson for other co-op owners: if possible, bundle multiple plumbing issues into one project. The insurance/admin overhead for co-op work is real, and combining repairs makes the job much more practical for everyone involved. The final result was clean, professional work, updated piping, and fixtures that finally feel stable and correctly installed after years of patchwork fixes and contractor weirdness. Would absolutely use them again!

Joe the Plumber is wonderful. I called and spoke to a live person who took my information down and…read morereturned my call within minutes to book an appointment for the same day. The plumbers arrived at the exact time and called me with all updates. Once they arrived, they were able to address and correct the issue. The value of service is well worth it. They were honest and made all corrections. I been using Joe the plumber for my water utility and now my gas utility. Thank you so much.

Multiple issues encountered with a small service. Price charged was not transparent and not…read morejustified. Charged for multiple visits and multiple hours work even though whole job required about about 1 hour. Did sloppy work and the reason we I got on a crooked pipe (open and visible radiator pipe is poorly installed and crooked) and the response I got was "crooked pipes are within my margin". Oh and to top it off- the repair person threw a tantrum.

These guys are my HEROES! We had a leak in our bathroom ceiling. We initially called another…read moreplumbing company because they had done work in the apartment upstairs, but the other plumbers were here for two hours and didn't figure it out. Then a few days later the leak happened again. HLAD was here for 10 minutes and found the leak from upstairs. Their service is expensive, but they are worth EVERY penny. I will never use another plumber. Thank you HLAD! They are so good at what they do.

I had valves replaced under the sink. Rod and Justin did a great job. They were fast and neat. I…read morehighly recommend this company.

"Repaired " running toilets Took weeks to get part & when I…read moresaid it's still running "It's not running that bad"

Today 05/31/2026 was AC unit checkup... I find the home…read moremonthly club a good thing to do. Devran was our tech today. Professional and nice and informative! Great asset to the P.A.C. Company. Thanks Devran

Customer service is lacking. Unprofessional technicians,rude and disrespectful. No accountability…read morefrom the owner Paul . Disappointed,to say the least. Will not be using them again.

Fantastic from phone call to on sight work. They are thorough and efficient. They are my go to!read more

Their service is very good. I'd recommend them! On time, knew what they were doing, courteous.read more

I'd give 10 stars if possible- they arrived very fast, are very respectful, and successfully…read morecompleted the work when a prior company did not ! I took the annual package which is very reasonable. They booked my 6 month appointment on the spot. I'm incredibly impressed and strongly recommend!

This company has the three traits I admire most: Honesty, Competency, and Reliability…read more Ed and his top-notch team removed a difficult sink clog that had stumped my handyman. Pete, the employee, clearly explained his procedures step-by-step while working quickly and diligently to resolve the problem. In a short while, my sink was clog-free! Hats off to Econo-Sewer!