I came herr after seeing a video of one in another area. I wanted to check it out during my trip to…read moresee what they had in the store. I was surprised to see the shrlves mostly empty aside from a few areas. I saw a lot of dollar tree items because I frequent that store a lot. The dollar tree items were $1.75-3.25 or some even more. I was shocked to see dollar tree items marked up so much. The store was very empty as well. We didn't end up buying anything

I've been to a few of the other Merchandise Outlet locations around MI but this one is the best…read moreIMHO. Eclectic collection of Capitalism's leftovers. I stopped on a lark and left with a suit jacket, essential oils, a cheese grater and biodegradable dish shop. Nice staff as well.

I love Kohl's, today's visit exceeded my expectations. Allen the cashier is an asset to the…read morecompany, he delivered superb customer service.

My mother and I were at Kohls last night. We ended up closing the store. I understand that the…read moreworkers want to get out; but the supervisor or a whatever the girl was there was not friendly. She wasn't our cashier it was a nice gentleman whom handled our transaction well. The girl on the the other hand was to busy to really deal with us. Yes she folded clothes and put them in the bags but was to busy talking with an associate about a nail polish color and avoiding our existence as little as possible. We had two garments which one was lower than the other and we wanted to know why. SHE NEVER ONCE SAID THE UPCS WERE DIFFERENT! She gave us no specific reason why the prices were different just that it was to big of a difference for her to change it. My mom spends thousands of dollars in their store and for seven damn dollars they wouldn't lower the price. Really? I called today and the manager said they were different UPC well she never said that and it still doesn't excuse the way she treated us. Basically hurry up and get out attitude. Well lady have you ever heard of job security whom do you think keeps your job going THE CUSTOMERS!

This is an absolutely fantastic store! I've been to others in southern Michigan and they just…read moredon't measure up! This place has an excellent selection of back comics but an even more impressive collection or role playing games and even board games. Has to be the very best place in northern Michigan if you are interested in magic cards or D and D Clearly a destination if those are your interests! Don't miss it!

Haven't been to their store yet but when I called, I was actually treated like a human being and…read morethe phone service was very professional too!

Best Hallmark and gift shop ever. Friendl staff, great book suggestions and buys, and special sales…read moreand deals. husband and I are both fans!

Saturday was a storewide 20% off sale. Yay us! With the store near empty and a huge parking lot to…read morechoose from, it's looking real good for us! I'm a bit partial to the Petoskey location, but this store is clean and carries pretty much the same stuff (most of which we'd be better off without). We spent $157 on what-I-don't-know. Towels, a shower rod, curtains, a floor mat and a book. The rest was junk we shouldn't eat. Oh well. This is actually a good k cup supply store if you aren't particular about your brew. The price is hard to beat. The three folks we talked to weren't too excited to be working at BL's ona Saturday night or not too excited to help us. Again, the Petoskey people are much friendlier. 09/23

Due to the layout of these stores, everything you search for is easy to find. Not the best stocked…read morelocation, didn't matter, all found in a short time. The staff are friendly and not stiff like their competitor down the road. We stock up on things like paper plates, swifter refills, kitchen utensils and canned soups. Mrs. E. says "We love Dollar Tree!" I'm not sure I'll go that far but it is one of the better Dollar joints. I'm a bit disappointed. Used to be that everything in the place was a buck, now the prices are $1.25. Personally, I think the "$1.25 Store" would be a cool name. Explains why I don't own a retail business. If you don't shop here, you should check it out. They actually carry name brand merchandise and smaller size packaging, to keep the cost down. The people I've met here were great to talk to and pointed out some things I hadn't considered. Actually saved me some $$$. I also love the fact that there aren't long lines here. 09/23.

Service here is top notch. When I approached the store two…read moreemployees were shoveling snow. When I opened the door I was warmly greeted by a young lady who asked if she could help. When I told here I needed water heater parts, she said she wasn't familiar with that but immediately called one of the shovelers to help me. I got all the parts I needed and the Asst. Mgr Evans was so helpful. Pointed me to a good meter and made sure I got the right parts and a universal water heater socket wrench. When I got back and tried to replace the heater probe I found it was bound in pretty tight and the universal wrench was too sloppy a fit. Called Gill-Roy's and talked to Evan; he verified it had a wrench that would work and when I got back to the store, it was on the counter waiting for me. If you want good service, quality parts and reasonable price, this is the place.

This is always my go-to hardware in Gaylord. This place usually has what I'm looking for. If it's…read moresomething I need to cobble something together, these guys, especially Wes, always have ideas to help me with my project. I recommend that people always go here first...they probably what you need.