I love Kohl's, today's visit exceeded my expectations. Allen the cashier is an asset to the…read morecompany, he delivered superb customer service.

My mother and I were at Kohls last night. We ended up closing the store. I understand that the…read moreworkers want to get out; but the supervisor or a whatever the girl was there was not friendly. She wasn't our cashier it was a nice gentleman whom handled our transaction well. The girl on the the other hand was to busy to really deal with us. Yes she folded clothes and put them in the bags but was to busy talking with an associate about a nail polish color and avoiding our existence as little as possible. We had two garments which one was lower than the other and we wanted to know why. SHE NEVER ONCE SAID THE UPCS WERE DIFFERENT! She gave us no specific reason why the prices were different just that it was to big of a difference for her to change it. My mom spends thousands of dollars in their store and for seven damn dollars they wouldn't lower the price. Really? I called today and the manager said they were different UPC well she never said that and it still doesn't excuse the way she treated us. Basically hurry up and get out attitude. Well lady have you ever heard of job security whom do you think keeps your job going THE CUSTOMERS!

This store is AWESOME! The minute you step in, you don't feel your in Gaylord. Seems like a store…read morecommon in traverse, Petoskey, charlevoix or western Michigan lake towns like grand haven. The Inside is mainly filled with highly priced boutique clothing. Local designers predominately. Sprinkled in were shabby chic fixtures with candles, gourmet food items, jewelry and lots of adorable home decor. The woman behind the counter informed us of a seasonal sale upstairs as well. The merchandising is on point. Highly recommend for an occasion gift items or simply to sip a coffee and browse. Not many lower priced "impulse" products but seriously a place I'll return to next time I need a unique gift for a loved one.

Visited the store with my wife today and she is absolutely in love with it! She loved the…read moreatmosphere and the selection of women's clothing. She said it felt like an upscale boutique the way the merchandise was laid out and she can't wait to go back again to do some more serious shopping when I'm not around. LOL

What I consider before any rating on a business is the customer service. I had very excellent…read morecustomer service here by I believe she might have been a manager. She looked up a couple prices for me and found out that one thing I needed was discontinued like forever because they revised a list. Although they didn't have the 50% off coupons now they continue to have sales. I wasn't able to find everything I needed as in the past before they did this revision, but I'll always go back to Hobby Lobby and this is a wonderful location.

I'm a frequent Hobby Lobby customer and wanted to applaud the staff there for their friendliness…read moreand helpfulness. Staff members throughout the store always greet us cheerfully. I often use one of their wheelchairs and they're quick to help us get settled and also offer to store my walker while we shop. They are eager to answer questions or help me find what I need. Really one of the more welcoming places in Gaylord.

DON'T leave your jewelry w this lady to " repair"!!!…read more Dropped off wedding ring in Oct of 2025. Finally got my ring back ( unrepaired still) in May of 2026. Promised several times to get it done, but instead I heard every excuse in the book. No communication! I had to call. Over and over. My husband and I even drove over ( hr and 1/2 drive) on the 3rd time to get it and was promised she'd have it done in a week and 1/2. Nope ANOTHER MONTH WENT BY with no communication. Flakier than grandmas best pie crust!!!

Great items. Prices, excellent help, will ship. Nice staff. Good visit in the area.....read more

Saturday was a storewide 20% off sale. Yay us! With the store near empty and a huge parking lot to…read morechoose from, it's looking real good for us! I'm a bit partial to the Petoskey location, but this store is clean and carries pretty much the same stuff (most of which we'd be better off without). We spent $157 on what-I-don't-know. Towels, a shower rod, curtains, a floor mat and a book. The rest was junk we shouldn't eat. Oh well. This is actually a good k cup supply store if you aren't particular about your brew. The price is hard to beat. The three folks we talked to weren't too excited to be working at BL's ona Saturday night or not too excited to help us. Again, the Petoskey people are much friendlier. 09/23

We loved this place. There is a mix of mid-century, antique, yard décor, etc. The stuff is packed…read morein and you really have to search but that's half the fun. There are rooms that go on and on. Got some really cool welded metal "yard art" there; one of a kind stuff.

Really cool place! There are so many things to look at and go through. You could spend a lot of…read moretime looking for things in there. Only issue is its literally single file line style walking around due to "things" overcrowding the place. I was worried about knocking into things. They really need a bigger space, and this place is big! If you are in for a treasure hunt check this place out.

This is an absolutely fantastic store! I've been to others in southern Michigan and they just…read moredon't measure up! This place has an excellent selection of back comics but an even more impressive collection or role playing games and even board games. Has to be the very best place in northern Michigan if you are interested in magic cards or D and D Clearly a destination if those are your interests! Don't miss it!

Great doughnuts. We…read morewere in the area shopping and a friend had mentioned Cop Doughnuts to us. It was time for a snack so we popped in. We had a Bavarian cream filled chocolate frosted long John and a cherry chip cake doughnut plus coffees. Service was great, coffee was hot and fresh and the doughnuts were good too.

I had a Browning A-5 jam, and could not retrieve shell. I know my limitations, and gave Jays a call…read moreon Sunday morning. They retrieved it, in a timel fashion, and I was back Partridge hunting in no time. stellar gun service, selection, and the whole staff were pleasant and helpful. Thanks Jays. Fine service.