Wow, wow, WOW! We were looking for a reclining couch and were looking for a specific color. We…read moreknew exactly what we wanted, but needed help finding it. We also had a ton of questions, even up until delivery. Heather took us right to the perfect couch, and texted many follow-ups and calls. The delivery was handled with such care of our home and the installation was fantastic. The owner even reached out to us after hours about a voicemail that we left with detailed answers. From the moment we walked in the door to delivery, we had a wonderful experience!

Beautiful furniture. Great quality by Flexsteel, England, Ashley and more. Lots of Amish…read morefurniture. Mattresses by Sealy, TempurPedic and Stearns & Foster. Great locally owned store.

Sweatshirts were cute but too cropped and care label had recommendations to dry clean? Also no to…read moreall the Made in China merchandise. Time to move away as much as possible, one opinion. A tad high on prices. It was clean and presented fairly well. Need more furniture inventory... but it is right after the holidays so could be depleted. I feel like this place use to be 5 stars all the way. ​

So fun, variety of items and actually a nice little shoe section. They have a line of hand and…read morebody cream that is so dreamy.

Terrible experience! Ordered furniture and the wrong items were delivered. After 3 weeks of calls,…read moretexts and emails we are no where closer to resolution. Worst customer service experience I've ever had. Order from Wayfair or Costco instead and avoid this place.

Customer service stinks. Received new TV stand and loved it…read moreuntil the top broke. Wood cracked after three months and looks terrible. Called store they sent a person out and said it needs replaced. 9 months later no call back no help what so ever. Called big sandy and they said can't get this TV stand nomore. Made in Tennessee with nice wood what a shame. Still not resolved still waiting to see what can be done about it. I will never buy anything from fat sandy because after they get your money they will not help you nor stand behind there stuff they sell. That has been our experience with this store anyway. Sad, try to buy local and this happens. This place just don't care about the customers at all. Beware!

Horrible! My elderly mother went in for a mattress with their ad showing sale prices then was sold…read morean off brand at full price. Classic bait and switch. Everyone knows you should never buy a mattress at list price! This is the first thing Consumer Reports will tell you. I tried working it out with the manager who finally gets frustrated and yells at me on the phone and has to tell me she is a "Christian" and would never do anything dishonest. Well, if you have to tell me then obviously there's a problem. We lost out here. AVOID THIS STORE!

From the owner: We sell mattresses, living room, bedroom, dining room furniture and more!! We deliver!read more

Saturday was a storewide 20% off sale. Yay us! With the store near empty and a huge parking lot to…read morechoose from, it's looking real good for us! I'm a bit partial to the Petoskey location, but this store is clean and carries pretty much the same stuff (most of which we'd be better off without). We spent $157 on what-I-don't-know. Towels, a shower rod, curtains, a floor mat and a book. The rest was junk we shouldn't eat. Oh well. This is actually a good k cup supply store if you aren't particular about your brew. The price is hard to beat. The three folks we talked to weren't too excited to be working at BL's ona Saturday night or not too excited to help us. Again, the Petoskey people are much friendlier. 09/23

The manager and staff are really nice. I think Ed went out of his way to make sure that my sister…read morereceived a new air conditioner. It was really hot in her air conditioner quit and very fortunate that she paid for a five-year warranty. The store had a few customers at the time I was there, but they were able to attend to my concerns immediately.. it really looks like they have a lot of product and furniture and a wonderful place to shop. The prices seem very reasonable.

My husband and I have been shopping with ABC for over 9 yrs and rarely go elsewhere. Mark has been…read moreour favorite staff member for as long as I can remember! We have bought fridges, freezers, washer and dryer, dishwasher, microwave and more from the Gaylord location. Prices are comparable with other places and offer different payment options. Mark has always helped us make valuable choices. He is knowledgeable and is always willing to discuss any question you may have. The store is clean and decorated to make each set up seem like home! Stop in and check it out for yourself.

I love Kohl's, today's visit exceeded my expectations. Allen the cashier is an asset to the…read morecompany, he delivered superb customer service.

My mother and I were at Kohls last night. We ended up closing the store. I understand that the…read moreworkers want to get out; but the supervisor or a whatever the girl was there was not friendly. She wasn't our cashier it was a nice gentleman whom handled our transaction well. The girl on the the other hand was to busy to really deal with us. Yes she folded clothes and put them in the bags but was to busy talking with an associate about a nail polish color and avoiding our existence as little as possible. We had two garments which one was lower than the other and we wanted to know why. SHE NEVER ONCE SAID THE UPCS WERE DIFFERENT! She gave us no specific reason why the prices were different just that it was to big of a difference for her to change it. My mom spends thousands of dollars in their store and for seven damn dollars they wouldn't lower the price. Really? I called today and the manager said they were different UPC well she never said that and it still doesn't excuse the way she treated us. Basically hurry up and get out attitude. Well lady have you ever heard of job security whom do you think keeps your job going THE CUSTOMERS!

Last one going north. Gas was 10-20 cents a gallon cheaper than everyone else (the Meijer down the…read morestreet is usually matching). Ran into get some last minute items for our trip to the U.P. Short lines for a Walmart, Decent selection. Usually stop for gas and supplies on each U.P. trip.

The lines at Cash registers are in very long as well as self service lines. I am reminded of why I…read morestopped shopping at Walmart