I needed a floral arrangement for a funeral and my go to florist had retired. I found The Flower…read moreCottage on the funeral homes site and thought I would give them a try. I call on Saturday morning needing this arrangement for the next day. I wasn't expecting much being so last minute. I called the store to ask if I came in right away if they could make something for. I was told yes so I went right away. I was shown a book with several choices but I had done some research and had found a table arrangement I really liked. It had a statue in the center also to have as a keepsake. They had a picture of this one too. I was able to get this and it would make it on time. When I arrived at the visitation I was shocked to see my arrangement. It was absolutely beautiful and exactly as the picture I was shown. Usually the arrangements don't resemble the picture. Often flowers are substituted or colors are not as shown. The flowers were fresh and very nicely done. I could not have been more pleased! When I was in the shop I was also shown other figurine options I could have purchased for this. The ladies were not only accommodating, they took the time to help me be sure I was happy with my selection This is now my go to florist. There are shops closer to my home but I feel that if you get great service and quality it's worth my time.

Update: I am appalled by the owner's dishonest and unprofessional response. I have documented…read moreevidence that directly contradicts her claims. The "repeated calls" she referenced are inaccurate. My call logs from Mother's Day show I called the shop exactly twice, once to confirm the order and once when it was hours late. For a $100+ delivery, this is reasonable follow-up, not harassment. Regarding today's interaction, after seeing the owner's response to my Google review, I called hoping to have the professional conversation she publicly invited. The call lasted exactly 42 seconds before she began yelling and hung up on me. There was no argumentative tone or abuse on my end, and there was not even enough time for a full sentence. I also find it highly inappropriate and offensive that the owner attempted to publicly attribute 'anxiety' to me. I have never been diagnosed with anxiety by a professional, nor do I have it. Using a baseless claim about a customer's mental health to deflect from a wrong order is a serious overstep and speaks volumes about the business's ethics. The owner, to my knowledge, is a florist; not a psychologist. As for the refund, I never requested one. My concern was receiving the product I paid for. If the refund is being used as justification to avoid accountability, I am willing to return it if that prevents further misrepresentation of the situation. A pattern is also visible in other one-star reviews for this business. When customers raise legitimate concerns, the response tends to focus on attacking their character or claiming they were "yelling" rather than addressing the actual issue with the order. I am keeping this review up to warn others that if there is a problem with an order, it is likely to be met with deflection rather than resolution.

Willow Blooms has gone above and beyond! I live in Florida and I ordered flowers for my great…read moreAunt's 103 birthday but unfortunately, there was a terrible storm that hit the region on the day the flowers were going to be delivered. I received a phone call to let me know that there was a chance that they would be unable to deliver. They let me know that most likely it would be a day late. I was fine with that-especially seeing pictures from the storm from a friend who lives in Highland. I was so surprised when I received a phone call from my aunt thanking me for the beautiful flowers. She said there were so many flowers in the bouquet that she didn't know how they all fit! Thank you so much Willow Blooms. I so appreciate you! I will continue to order from you in the future for family members that live in your area. Your customer service is fantastic!

Let me start by saying I don't normally give reviews online but was compelled to after working with…read moreJeff and the folks at Willow Blooms. We have gone elsewhere for years for any floral needs but when our mother recently passed away, we were referred to Willow Blooms with a great recommendation for their timeliness and arrangements. We trusted the recommendation...and could not have been more pleased with them. In a difficult time, Jeff took his time with us, showed us ideas, provided wonderful suggestions, and confirmed spellings and messages multiple times when we placed the order. By the time we arrived at church for the funeral, the flowers we ordered were already there, placed beautifully and full, full, full of flowers. Thank you to Jeff and his team...we would HIGHLY recommend them for any floral needs.

False advertising... When a family member went in for an appointment, the pricing wasn't what was…read moreadvertised, and he did have all of the items that he was advertising.

I am very pleased with the professionalism and service received by using this company. I was a…read morelittle hesitant at first and began emailing and communication with Allen. He always responded to emails and phone calls in a timely fashion. He made the process of renting chair covers and sashes very easy. The chair covers and sashes that I rented turned out perfect for my wedding venue. They brought so much life to the venue that I used them in. Allen was very flexible with pick up and return dates and refunded my deposit immediately upon returning chair covers and sashes that I ordered. I most definitely will use this service again when needed and will recommend to others as well.

For years I never knew the name of this place, and as my garden grew more and more suburban, I kind…read moreof forgot about the Flower Shop on Archer. I mean, it was the place to go to buy flowers to place at gravesites at the cemetery across the street, nothing more. Flash forward, to recent days, where I am getting a bit fussier about my garden and what I grow.... So I ask my mom, "Mom, where do you get your garden plants?" I tell her, the garden center is expensive and everything dies from the Home Depot. She says "that place by the cemetery on Archer. They have lots of unique varieties." Huh? So I go there, to the cash or check only the Flower Shop on Archer Ave. The store is no-frills, but I am not going there for design ideas, I am there for high-quality garden veggies and herbs that will survive and thrive in my garden. Go figure, mom was right - they have great varieties of summer vegetables in stock. Tomatoes are labeled "good for salsa" or "good for slicing" which is quite helpful for me. The prices are more than reasonable. All in all, I bought all my plants for the vegetable garden for under $20. I got a nice perennial for under $4.00 for my shade garden as well. And the family that runs the business is nice and helpful. Yea!

Little mom and pop store with a decent selection of flowers and plants. The prices aren't anything…read morespecial but they are pretty on par with other nurseries in the area. The location is pretty turable as far as getting in and out of the place. You basically pull from the busy road and park in a spot and when you need to leave you have to back up onto the road to leave. Cash or check only!

To be honest right up front, I've known the family that owns Uptown almost all my life, although…read morethrough the years since school and moving out of the neighborhood we all lost touch. Santo is the original owners' son, and now runs the business himself. When I was planning my wedding starting last year I checked around through reviews, recommendations of friends, and talked to a few florists. Then I called Santo. He immediately made me feel that he would do whatever it took to get me the exact flowers and look I was wanting. While not too picky about the bridesmaid and groomsmen flowers (I already knew the exact rose I wanted) I was picky about my bouquet. Only a certain color rose would do. Santo hunted for what I wanted, not even knowing if it actually existed, but about 3 months before the wedding he called and said he believed he had "my rose". I went after work to check it out and was so excited because it was exactly what I wanted. However, I was totally blown away on my wedding day when Santo personally came to deliver my flowers at the country club. They were even more beautiful than I ever imagined. My bouquet held 30 of the most perfect, fresh roses, along with some "bling" to match the beading on my dress. All this was wrapped in a swatch from my dress that he had requested, to make sure everything matched. My bridesmaids' bouquets were exquisite and perfectly matched, as were all the groomsmens', ushers, and family's flowers. Although everything about our wedding went even better than I had hoped, I am being totally honest when I say that the one thing that truly stood out in my mind for being better than I had hoped were my flowers. Thank you, Santo ,for helping make our day truly wonderful. Anytime I need flowers for anything I know who I am calling.

KUDOS to Galindo 's on S. Sacramento When the flowers I ordered for my daughter were unavailable,…read morethey called me then sent me a photo of a bouquet they could send. As they delivered them, they sent me a photo of Sara holding the bouquet. It was lovely to view what I sent. The flowers were reasonably priced!

I had to be buzzed in and they shared their recommendations about my selection and I was satisfied…read morewith their results. I will definitely be visiting in the future and their products were satisfying to look at.

Beautiful arrangements at great prices! And the service is excellent too! I love going to this…read moreplace on Mother's Day or any other special occasion I have where I'm going to need flowers. They never fail to wow me.

Love working fests for this company. Always meet new and interesting people and nice to get…read moreemployed by them for the season. Glad was able to get in with this company. Makes the summer much better when you can work outside and have fun while you work. Hope I continue working with them for many more.

Very dishonest and fraudulent employees. While at North Coast Music Festival they ran my card, but…read moredid not have me sign or include a tip. Rather, they included a $3.80 tip and claimed my signature was verified. They did the same to my wife except they ran her card and included a $4.75 tip and forged her signature.