So easy to order and gorgeous bouquet! I needed flowers for a friend in the area and found Chalet Florist! It was so easy to order and they delivered the most gorgeous bouquet my friend loved! You let them know the price point and they will handcraft a bouquet based on your budget. It was so easy and my friend received her flowers the next day!! Will definitely use them again! read more

I went here today at 1:30. There was one other customer in the shop and at least 2 to 3 people working there. I asked if I could get a small container filled with some succulents like I saw on their website. I was told that they were really busy working on a funeral and asked me if I could come back at 4:00. I thought about it for a moment, and looked in the cooler to see if I could maybe just get something premade and there were like 5 arrangements in the cooler. Nothing appealing. I decided to leave and I don't think I'll be back anytime soon. That's some shit customer service. read more

Chalet Florist & Flower Delivery - Funeral Spray. - Florists Near Me - Palos Heights, Illinois

Very poor customer service. A client bought me a basket of flowers and a yard sign in the morning for the passing of my daughter. she said if you don't like it you can exchange it for something else. I went in in the afternoon of the same day to exchange it and they said absolute not. Not even nice about it. can't believe the poor customer service. read more

For my parents' 60th anniversary I got the 10 grandkids together to send 60 stems in 1/2 dozen bouquets. Each had a personal note from one of the grandkids. I called from my home in Arizona after finding Chalet Florist online. I wanted to order from a local florist and not an online site. Arlene was a pleasure to work with, helped me design the bouquets, and delivered them as directed. The flowers were beautiful and a great surprise for mom and dad. read more

Chalet Florist & Flower Delivery - 10, half dozen bouquets. - Florists Near Me - Palos Heights, Illinois

Chalet Florist exceeded my expectation with the flowers below for my daughter's baby shower. They were so easy to work with, design came out beautiful, everyone commented how beautiful the flowers were. I could not have been happier!! Thank You Chalet. read more

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Chalet did an excellent job. My girl was very impressed. I could tell they truly care about their product. I think the value was there too some excellent quality for a fair price. I will be back again. read more

Never disappointed. Their customer service and designers are unparalleled. Recipients are always delighted. Thank you so much.

If I could give NO STARS,I would. Check out the pics. This is not acceptable. This was suppose to be a gift. And I paid 79 bucks for this horrendous arrangement. I requested another to be sent out and.... they went to go get the arrangement that was a gift, and DID NOT have a replacement. And the delivery driver harassed the recipient of the flowers. It was suppose to be a surprise for her bday to her job, which is a HOSPITAL read more

Chalet Florist & Flower Delivery - I guess they just give you what they feel you should have, instead of what you order. - Florists Near Me - Palos Heights, Illinois

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I ordered 3 flower arrangements for my daughter-in-laws for Christmas. I was embarrassed by the ugly arrangements that I received for my $200. My kids would order flowers from them to be delivered to me for birthdays and mothers day, I told them not to bother, find another florist. I texted the owner about my experience and have not heard back. 3 weeks later. Dont bother with this business, they dont bother with customer satisifaction. read more

I am so happy I ordered flowers from Chalet Florist. They delivered a beautiful colorful bouquet of roses to my parents home the same day I placed the order. I would totally recommend them to everyone! read more

I must post something about this florist - they do the most amazing work. I have received flowers from them 2x in 2 weeks and each time the bouquet was more beautiful than the one before. Their flowers are full bloom, extremely beautiful and they last. I can't say enough about the work this florist does - simply beautiful. read more

Chalet Florist & Flower Delivery - Florists Near Me - Palos Heights, Illinois

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I recently ordered a sympathy flower arrangement and Chalet Florist delivered! They did a fabulous job and Arlene did a great job assisting me. Would definitely recommend! Palos Heights resident read more

My husband & I used Chalet Florist for our wedding & we were very happy with their work. The owner was professional & did a great job of helping us pick the arrangements. The flowers were fresh & beautifully arranged. Many of our guests commented on how much they liked them. We were very happy Chalet Florist did our wedding flowers! read more

The lady on the phone was incredibly kind, said she would get everything handled for me, and delivered the same day. Flowers delivered and they were beautiful. Highly recommend. read more

I decided to use Chalet Florist since they were the florist my mom used for her wedding many years ago. They was fantastic for our wedding day and delivered to our venue in Chicago. Tim was able to create exactly what I described for my bouquet and was so easy to work with. He also did a beautiful job on the bridesmaid bouquets, groomsmen's boutonnieres and family's corsages. We had to postpone due to COVID and he was so accommodating with our changes in date and requests. Would absolutely recommend them! read more

Chalet Florist & Flower Delivery - bridal wedding bouquet - Florists Near Me - Palos Heights, Illinois

Everyone from ordering to delivery were very nice and helpful. Flowers for Valentines Day were beautiful. What more could one ask? Will be a return customer in the future. read more

When you're ordering flowers based on website photos there will be variations from the website image. However when you upgrade your purchase and you get a photo of what was delivered you should still be thrilled by the image and not go back out to the website to confirm what you thought you ordered. I am very disappointed I went with a florist closest to the hospital opposed to my normal Chicagoland standard. read more

I received a beautiful bouquet of cut flowers while in the hospital today. These flowers were colorful and beautifully arranged with several damaged leaves. Tacky, tacky, tacky! read more

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I ordered the "Goodness and Light" arrangement for my step daughter's birthday. We can't see her because of covid, so I thought some pretty flowers would be a perfect gift to make her smile. She sent a picture. WOW! She loves it, and my husband and I love it. Rarely does the actual arrangement look like the picture you choose online. This actually looked better. If you're reading this and need to send flowers, go to their website right now and order an arrangement. Chalet Florist made us all smile today. Well done!! read more

I absolutely love this florist. They are friendly and kind people and always have an excellent selection of flowers, as well as gifts. I stopped by yesterday to pick up a Halloween decorated bouquet and the service I received was top notch for a last-minute request. read more

I was picking up some flowers for my moms birthday and they were delightful to work with and absolutely made a wonderful bouquet of flowers quick and simple! read more

Exceptional service. Arlene on the phone was great! My fantastic administrative assistant was very happy with bouquet for Administrative Professionals' Day! read more

I can not say how wonderful this business was just a couple short days before my wedding. I came in to order a last minute wedding bouquet. Not only did they accommodate my order but bought the bouquet to the house the day of the wedding! I was so ever grateful to them. They didn't have to do that but took it upon themselves. Thank you! read more

Flowers were amazing upon delivery; wrapped as a gift and sent to me with a vase and all for the flowers to survive throughout the day I was at work. Delivery driver was friendly and prompt. Once I read the letter, which of course were from my boyfriend, I had texted him thanking him for the gesture. As the day went by, we saw each other that same night and he had said that he paid more for a balloon to be attached which was not delivered to me with the flowers. It may be a balloon to just anyone but when it's your boyfriends first time sending you roses EVER, then he was expecting for the order to be packaged and delivered as specified. Overall everything was beautiful but the balloon would have been like my boyfriend said, " The cherry on top." read more

Chalet Florist & Flower Delivery - Florists Near Me - Palos Heights, Illinois

I live in California and needed a gift bouquet for a special event in Chicago. I always dislike choosing flowers sight unseen, wanted something unique, needed help making the selection and also had a special delivery request. Tim, Chalet's owner, and his staff came through on all counts, couldn't have been more patient and helpful. The flowers were delivered yesterday as promised and my friend is thrilled with them. I can see now why virtually all of Chalet's reviews are 5-star and am happy to add my own. Thanks, Tim! read more

I have been working with Tim since he did my wedding twenty years ago at his original location in Burbank. I probably should have Yelped him many times in the past and just never got around to it, terrible procrastinator. My last order reminded me why I have stuck with him so long. I ordered my wife birthday roses 11 days ago and they, as always were top notch. Amazingly, I am looking at them now and they are still magnificent! Sitting on our dining room table looking fresh and fully bloomed. Definitely recommended! read more

Ordered flowers for a funeral and could not be more pleased. I asked them if they could recommend something and what sent was outstanding. Very friendly. read more

This florist did an awesome job. I have stopped using on line florists and decided to keep it local. I went into the store to place an order to be delivered to my wife for our anniversary. The process was easy, employees were wearing masks and the arrangement arrived on the day and time as promised. It has been over 10 days and the arrangement looks as good as the day delivered. read more

Great flower shop!!! I use them for delivery a lot and they never disappoint!!! Much better than online flower websites!!!

Sent last minute flowers to my mom for mothers day. I'm in Texas and she's in Illinois. I ordered a beautiful basket yesterday and they were delivered today. I was blown away with how beautiful and perfect they were when my mom sent me the picture. I'll definitely be using them as my florist for my mom and grandma. Thank you so much for the wonderful work! It's hard not being able to spend mothers day with your mom, and knowing she received stunning flowers does help. read more

Chalet Florist & Flower Delivery - The picture does no justice. My mom deserves the very best and Chalet provided. - Florists Near Me - Palos Heights, Illinois

I've yet to find a florist with quality even close to that of Chalet. It's two weeks before they even BEGIN to wilt. Outstanding customer service too. read more

Ordered a birthday cake made out of flowers and when it came it had missing areas near the base, two dried up carnations, one dried up rose on top, only half the circle of purple flowers, and a whole row of leaves that the cake was to sit on was not there. It looked nothing like the Teleflora picture on the website. When we called to complain the owner instead of offering to fix the arrangement or remake it said instead they were "picking it up". Be careful if you are not pleased with your flowers instead of making them right - they demanded it back to reuse for some other customer- I'm sure. Sad because prior arrangements were completely satisfactory to even well done. I always loved this local florist and the owner was kind and the shop lovely. I hope they were just having a bad day but you should always stand behind your products and at least attempt to remedy the situation. read more

My neighbors and I ordered a medium dish arrangement plant for another neighbor for her sister's wake. I went to the wake and could not believe that it looked nothing like the picture on the website. It was not in the white dish with beautiful plants, it was in a small basket. The girl taking the order asked if I wanted some white flowers added at no cost, little did I know that meant it was going to take the place of some plants. I was embarrassed by this arrangement and it looked cheap when it was $64.99, plus tax and delivery it came to almost $82. I would have taken a picture, but that would be tacky since it was a wake. I called yesterday to complain about the arrangement and basically got a "we're sorry," which is not good enough. I've ordered from here before and the arrangements were very nice. Never again, they have lost my business in the future because they do not stand behind their product. read more

So pleased to have found this local florist. The service is friendly, knowledgeable, and attentive and the flower arrangements were beautiful and large. Great quality and value. read more

I used Chalet Florist for my wedding and I was very happy with the quality of the flowers, the service and I was impressed with the knowledge. We worked with Tim, the owner and my mom always buys flowers from his shop and always raves about him. I don't know too much terminology about flowers, but now people are surprised how much I know. He is very accommodating, knowledgeable, very friendly and had great ideas. Tim was very accommodating with coordinating a day and time to meet with us for a consultation. My husband and I both work and the shop closes at 5:30pm during the week and he stayed open so we could meet with him. I would say out of all the florists I had consultations with, he was towards the upper middle in terms of price, but his quality is worth it. My flowers were beautiful and my bouquet was HUGE! My matron of honor said to me that they were so heavy and she couldn't believe how big my bouquet was! I wanted to preserve it but it was too expensive. I told my husband for our 1 year anniversary, to purchase the same flowers because I want to relive the gorgeous flowers! I would definitely recommend Chalet Florist! You won't be disappointed! read more

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I have never ordered from here but was on the receiving end for my mothers funeral. Two separate arrangements came from here and they were absolutely the most beautiful planters. These planter flower arrangements were very full and green. I"ll let the pictures speak for themselves. read more

Chalet Florist & Flower Delivery - Florists Near Me - Palos Heights, Illinois

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We recently ordered centerpieces for my parents' 50th anniversary party. The end result was gorgeous. They matched the colors we asked for exactly, using lilac roses and green hydrangeas. Even two weeks later, they are still blooming. The professional delivery went smoothly. We highly recommend! read more

Just a heads up, if you were looking for flowers, this was the place to go. It is for sale. It is a sad day when the florist you go to for all your arrangements is no longer there. read more

Tim at Chalet has always provided me with excellent arrangements. Tim strives to provide his recipients with arrangements that will definitely lift their spirits. I saw some of his arrangements at my Mom's wake and they were as good or better than anything else there from other florists. You won't be disappointed with Chalet. I have been ordering arrangements long distance since I moved out of the area 18 years ago and will continue to buy from Chalet. read more

Tim and his crew have done a terrific job for our family this past year. We ran the full gamut from funerals to celebrations to events and was wowed each and every time. The designs are flawless, the arrangements stay fresh forever and the customer service is top notch. Support your local business; you will keep your town vibrant, employ your neighbors and get better service along with a better product than shopping on line. Thanks Tim, we're glad to have you on Harlem Avenue. read more