I used Hearts and Flowers to send a plant to a friend. Since I don't live in the area, the person I…read morespoke with texted pictures of various plant baskets to me so I could see them and choose the one to my liking. The plant basket I selected was absolutely beautiful...to the point that my friend called the florist after she received it to let them know how much she loved it and that she would use them in the future. I found their prices to be reasonable and I would definitely use Hearts and Flowers again!

We chose Hearts & Flowers for our wedding and could not be more pleased with what Connie put…read moretogether! I came to her with a messy pinterest board and less than two months to go and she was able to carry out my vision perfectly. Day of, Connie effortlessly handled a surprise thunderstorm and got our ceremony decor moved indoors with seconds to spare. My only regret is not investing more in bouquet preservation!!!

Service was very friendly and helpful…read more The young lady on the phone had to deal with me being an indecisive customer. The recipients loved their designer choice arrangements and all I needed to do was indicated a leading color theme for each.

I don't think my flower arrangement was made fresh. I picked it up on Saturday, June 27th. The…read morearrangement looked good on that day but 3 days later the flowers were all dying.

I had the pleasure of working with Suzette for my wedding (ceremony and reception) and I could not…read morehave felt that I was in better hands! It was night and day after vetting other florists - Suzette immediately knew my vision for my wedding and could honestly finish my sentences. She SO clearly knew what she was talking about, and could help make my vision come to life while also sticking to a budget. She delivered beyond expectation, and washed away any anxieties that I had about ensuring my day was perfect. OH, and her flowers were gorgeous!

Suzette was amazing! I don't know much about flowers but she walked me through everything for my…read morewedding day. They were absolutely beautiful!

Have been buying bouquets for special occasions here since December. Great selection, my go to…read moreflower shop.

Like many other reviews on here, I have waited to write this for awhile in hopes of some sort of…read moreresolution, but after no reply from Julie via email or call backs I am posting this review. Unfortunately, our experience with this florist was far from what was promised in our contract. Late bridal party florals: Scheduled for 10:30 AM but did not arrive until noon after many phone calls asking when they would be there, then arrived right as we were leaving for photos. Late arrival to the venue: Contracted arrival was 1:00 PM; the florist did not arrive until around 2:00-2:30 PM, delaying setup and rushing the work. Our ceremony started at 5pm, with guest arrivals starting at 4:30pm, leaving almost no time to complete everything. Unprepared and missing contracted greenery: Ceiling greenery was incomplete and not installed as agreed. Materials were missing, and our coordinator had to purchase supplies and hang greenery herself. Incorrect cocktail table décor: Tables did not match the contract, candles were incomplete, and some tables were left undecorated. Poorly executed welcome sign: Greenery was sparse, visibly clipped together, and did not reflect what was outlined in the contract. Lack of accountability and follow-up: The company stated they would provide proof that the items were executed according to our contract, but they never did and stopped responding altogether. Overall, the florist's lack of preparation, punctuality, execution, and communication caused unnecessary stress on our wedding day. Do not use this company--it is worth spending more elsewhere.

So easy to order and gorgeous bouquet! I needed flowers for a friend in the area and found Chalet…read moreFlorist! It was so easy to order and they delivered the most gorgeous bouquet my friend loved! You let them know the price point and they will handcraft a bouquet based on your budget. It was so easy and my friend received her flowers the next day!! Will definitely use them again!

I went here today at 1:30. There was one other customer in the shop and at least 2 to 3 people…read moreworking there. I asked if I could get a small container filled with some succulents like I saw on their website. I was told that they were really busy working on a funeral and asked me if I could come back at 4:00. I thought about it for a moment, and looked in the cooler to see if I could maybe just get something premade and there were like 5 arrangements in the cooler. Nothing appealing. I decided to leave and I don't think I'll be back anytime soon. That's some shit customer service.

Life long customer if I'm ever in the area!! I ordered an arrangement for a funeral SO last second…read moreand Flowers By Cathe came through with this beautiful creation!! I don't normally do things last second, but I had originally ordered flowers through Florist One (AWFUL) and they informed me literally two hours before the viewing that my order couldn't be delivered... in fact, they hadn't even started on our order. I was so panicked, especially since I live on the other side of the country! I called a friend that lives in Chicago, he popped in Flowers By Cathe and she had this arrangement done in less than an hour. He picked it up and hand delivered it to the funeral himself. I am so thankful and loved how it came out!

1. Called Friday to place my order. Lady tells me she'll call me back because she was with another…read morecustomer. Didn't get a phone call (that should've been my clue). I still went ahead and placed my order online 2. Called Saturday to confirm my order, got this snobby attitude from the man who answered the phone, but got my order confirmed. 3. The arrangement my friend received was so disappointing and sad. The colors didn't harmonized at all. It looks like they got a bunch of flowers that they had left over and put them in a vase. I was quite embarrassed when my friend shared the picture of the arrangement. None of the pictures of their website show the color combination they choose for my friend's arrangement, why? Because it was clearly a poor choice or color/flower combination. 100% dissatisfaction.

The best in the business! John and Jennifer go above and beyond to create exactly what you are…read morelooking for! Beyond helpful with an abundant selection of floral options, not to mention a beautiful presentation for the price! Always thrilled with every piece they design!

My sister had all her flowers done by Christopher John for her July 18th wedding. He went above and…read morebeyond the call of duty. The centerpieces were absolutely stunning and the bouquets were gorgeous. The guests were all blown away when they walked in the venue and saw the centerpieces - I highly recommend Christopher John for any wedding or special event you will not be disappointed.

This place was super great. Helped me last minute and made me a beautiful bouquet! The roses…read moresmelled so nice. Chefs kiss.

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

During our wedding in Naperville, we had multiple staff members at both our hotel and reception…read morevenue stop to tell us how beautiful the flowers were. These were people who told me they had worked in the hospitality and events industry for over a decade and had seen so many weddings over the years, and they said my flowers were some of the most beautiful they had ever seen. I feel like that says everything. The pictures truly do not do them justice. Our professional wedding photos are not ready yet, but I took these on my iPhone because I just had to capture them.   The flowers were literally everything I wanted, but better. It was exactly what I explained to them and what I envisioned, to a T. The artists here are so experienced and truly gifted. I was honestly in disbelief when I saw them bringing in my flowers. I was over the moon. I genuinely think one of my favorite parts of the entire day was seeing my bouquet for the first time. It was incredible.   They were right on time, incredibly communicative, and reasonably priced. My reception and ceremony would NOT have been the same without them.    The flowers were an absolute showstopper. They looked like a gush of deep, romantic love. Beautiful, artsy, avant-garde, and whimsical, but still so tasteful. It was all just perfect!!    I love Jennny and the entire team. Celidan will ALWAYS have a special place in my heart. These are GOOD, talented people who deeply CARE about what they do, and you can see that in their work.   If you want a detail-oriented, genuine, carefully crafted and curated, family-owned flower shop to do your flowers, then Celidan is the place. I truly cannot say enough good things about them.    Thank you again.  To my Celidan Family, Big Hugs and God Bless!

One of the most beautiful bouquets I've brought home. This…read morebouquet really brought joy and happiness on a serious occasion. Worth every penny!