Ok, I love everything about this place. It's location, it's root beer on tap, it's laughably large floats, the food offerings, and the service. I loved trying to peer into the mesmerizing vintage bottling operation thru the glass as far as I could while shoveling ridiculously large and delicious root beer and orangesicle floats down my gullet. If you position your ass on the bar just right you get a bonus parade of food steadily flowing from the kitchen that passes right by your face! If you are into abusing servers, you can sit on the second level far side of this warehouse-sized eatery and drinkery and order all kinds of stuff you'll never have the room to eat, then watch as the acrobatic servers hoist it all up the stairs to your table where you will no doubt ask for a doggie bag and watch them speedily perform all over again. Fun on literally so many levels. read more

Fitz's is fun, always busy, and has pretty tasty food, except for the Asian Chicken Salad which is really really good, and of course the rootbeer floats. These are delicious, ginormous floats, plenty to share, if you're so inclined. Kids love Fitzs for the food, ice cream floats, and the occasional glimpse of real rootbeer being bottled right next to the table. It's a unique experience, one I feel lucky to have in St. Louis. read more

Amber has the kindest eyes west of Forest Park.

Holy Crap. Not only does Fitz's have delicious soda, they also have a FULL BAR upstairs! I don't know how I have missed out on this aspect, but my Fitz's experience just got a lot better. Here are some of the combos I have tried and have yet to be disappointed: Ginger Ale and Jameson Orange Soda and Vanilla Vodka aaaand Root Beer and Rum. Freaking A it's good. Plus as it turns out they have a weekday late night happy hour that features $2 wells. There are also quite a few beers on tap, so who says Fitz's is just for the kids? The bartenders are all interesting and fun to talk to and they know how to pour a drink. (Ginger Ale and Jameson was a recommendation from one of them, so good!) The food and service is consistent and good. My favorite burger is the quesadilla burger and I also really like the monstrosity that is the Neapolitan Brownie. Long Live Overindulgence! read more

Fitz's is a very well-rounded restaurant. There is nothing on the menu that is absolutely spectacular, but everything on the menu is pretty good. I typically get a burger or a wrap when I come here, and I think you get good quality for the price. I'm not a fan or root beer, but I understand it's delicious here. Even when it is busy on a Friday night, I never had to wait more than 10-15 minutes for a table. I would give a 4 star review, but there was one time I ordered carry-out and the staff was really rude (hmm, maybe because they don't customarily get tipped for carry-out?). read more

Really cool little place. Definitely come Friday thru Sunday if possible so you can see them at work bottling the root beer on their vintage equipment--Awesome for both kids & adults to see. Just know they don't take reservations but it's worth a wait. However, you can call ahead to see how long to expect & if it's 30 mins or less you may even get sat almost immediately like we did! The turkey burger, black n blue burger & homemade chili were great! **Their root beer floats are a MUST if you're in St. Louis** The original was AMAZING but they have a TON of other combinations of their craft soda, ice cream, and toppings to choose from. I recommend asking to split one since they are HUGE (4 scoops of ice cream and tons of the best root beer ever)! They will even divide it perfectly into two glasses for you... much more manageable lol Oh and the service was excellent! read more

The soda pop alone is good reason to visit Fitz's American Grill on the Loop in St. Louis, a convenient walk from Wash-U's campus. On a hot day, nothing beats the bottomless mug of Fitz's rootbeer! The slightly spicy flavor is quite refreshing in a frosty mug (exactly the way rootbeer is supposed to be served!). The many other soda pop flavors are also delicious. Some are available in the bottomless frosty mug, others are served in the bottle. The only caveat I've yet encountered is that the grape soda is better in the bottle rather than in the mug (I don't know why). For food, Fitz's American Grill serves the American burger fare. I ordered the black and bleu burger ($8.99) which is delicious enough to preclude tasting other options. The burger was delicious, and I greatly enjoyed the onion rings that I ordered as my side dish of choice. The wait can be a bit of a trial, but service is speedy enough to make sitting at the hostess podium manageable. The decor is American with a distinct soda pop theme. The tee-shirts worn by the servers are available for purchase. Be sure to check out the (mildly hypnotic) bottling factory through the restaurant window. read more

Is Fitz's a place that I crave and go to often? No. Is it somewhere that I take friends when they come to St. Louis to visit? Yes. It's a rather iconic place to bring out of towners or if you're a tourist. I suggest you visit here, bring the kiddos, and check out the bottling factory. Their bottomless frosty mug is a steal and lets you try several varieties of their beverages. The root beer is the best in St. Louis, no doubt. The food is decent too. They have a very large menu with salads, burgers, pizzas, sandwiches, wraps and more. The portions are huge! When I'm there, I usually order the pico wrap (it's vegetarian). It comes with pico de gallo, beans, rice, sour cream, lettuce and salsa in a tomato basil tortilla. Yummy! Comes with fries. I also think their pizzas are pretty good. No provel here. Definitely sized to share. Get the root beer float for dessert if you dare - it's also for sharing! Lots of ice cream. The patio is nice on a nice day and the people watching is good. My bill was $25 for 2 meals and 2 bottomless mugs. Not too bad. I'd check it out if you're in town visiting, have guests, or have kids. read more

We fell into the trap! The tourist trap. This place was a basic burger and pop place. The bonus was that they were bottling root beer right through a glass window. The kids loved it. They ate nuggets and milk. We had burgers and root beer. The rb was good, kinda like A&W. The burgers were just basic griddleburgers. Good place to stop if you are in the neighborhood with kids. read more

Sadly, a recent trip back to Fitz's doesn't inspire confidence. We will probably continue to visit less and less. The food hasn't improved since the menu was re-done, the service has gotten worse, and the place was just plain loud and dirty. Many teens hanging out here and unfortunately the quality and service seem likely to appeal to few others. Sad, this place could be really great, but the execution is not only lacking, but disappearing. read more

The rootbeer here is amazing! It's micro-brewed locally. They have rootbeer, diet rootbeer, orange soda, black cherry soda, and cream soda on tap. They also have an assortment of other flavored sodas available in bottle. The floats are to-die-for! I particularly enjoy the "Mississippi". The food is slightly above-average bar food: burgers are good, so it the pulled-pork sandwich. This is worth the trip if you love rootbeer and/or floats! read more

A St. Louis tradition. Delicious burgers, good service, and the city's best root beer floats.

Very upset. I like their root beer floats, so I came in one night to get one. Upon arrival, it was roughly 7:50. People were waiting outside a locked door. Kitchen was closed. Don't put you're open until 9 if you close kitchen and lock door before 8. read more

Root beer was great but what happened to the pizza!? Cajun pizza in name only. Really bland and barely edible. Service was terribly slow. Hint: Fitz root beer goes better with Myer's rum than Captain Morgan. read more

All I can remember about my three visits to Fitz's (the last was about a year ago) is that they serve completely average grill food and that their service is absolutely terrible. Even if you try very actively, it'll still take you at least 20 minutes to get your check, no matter how empty of diners and full of staff the floor is. read more

I stopped in for a cream soda after walking around shpping on the loop. This place is fun, and the sodas are yummy. The ice cream floats looked amazing. I'm getting one of those next time. read more

Just had lunch with my family for my grandsons 3rd birthday, what a huge disappointment! The food was not even edible and the place is really run down, needs a face lift and fresh paint, also filthy dirty restrooms. Root beer Floats were fine, the server was very nice that is the reason for 1 star. Don't waste you time or money on this dump! Yuck, we won't tbe back. read more

Atmosphere is fun, good teen/family place, but I think the food is subpar, or, in the parlance of our times, sucks. I'd go here for dessert, the root beer is great, too. read more

Food Hounds... Brimstone here with a bit of St. Louis cheer and tidbits for your ears! Right smack in the center of the famous Delmar Loop lies one of the coolest hot spots that we've hit up on our tour trail. Fitz's has been a STL staple since '47 and is the original and ONLY Root Beer Brewery in the area... for a reason. This place is unbelievably fantasmic - the root beer plant consists of the same machinery that has been used since its conception (which can be seen while dining in the restaurant), and they utilize only the BEST ingredients (TRUTH), including all natural cane sugar! If that wasn't cool enough - they are SO embedded in the area that they team up with various other mainstay establishments in the area to create unique flavors for them, partner up and keep it local. There are a few flavors that you MUST try when visiting, no iffs ands or buts! The PI Ginger Beer offered a light, crisp sip with a slight bite; while the Black Cherry was a refreshing, sweet and crisp taste that went down smooth and stayed that way! The Hip Hop Pop was the first drink made by Fitz's that had caffeine in it; mixed with a hint of raspberry and a little bite - it is a hit! Coffee lovers should definitely indulge on the Kaldi's Coffee Cola which is a cola blended with freshly brewed espresso coffee. Most importantly, try the Rootie Root Beer and taste a rainbow of flavors including herbs, spices, roots and that pure all natural cane... YUM! You could simply go to town on all the craft root beers, taste them all - they are bottomless mugs! On to the food! Let's just say that I was totally stoked to be eating in not only an old fashioned root beer brewery; but in a setup like it was right out of the fifties - VERY cool. For those of you who may be wondering, the menu is 100% gluten free. We broke into a devilish display of meaty delights called the St. Louis BBQ Sampler Platter... Oh Damn! Here lies a heaping, beyond generous portion of an array of Applewood smoked meats including thick-cut chunks of turkey, hand-pulled pork and my Achilles heel - fall apart beef brisket; oh yeah... everything is doused with a scrumptious BBQ sauce made with Fitz's own root beer! I'm literally dying here... as I would truly like to be back devouring that succulent, superbly seasoned brisket right now. Every meat on the platter is smoked in house, has divine flavor behavior and when paired with the BOSS of sauce, is sweet, soft and tender. WIN! As they were originally known predominantly as a local roadhouse - they became famous for their burgers; so of course we needed to see what all the rave was about. Out comes the King of all Fitz's Burgers... the double decker burger, topped with that root beer BBQ sauce, American and cheddar cheeses, Applewood smoked bacon and GINORMOUS onion rings called the Loop Deluxe! These two huge 2 1/2 pound patties had SO much flavor that adding ketchup would have ruined the moment of unbridled passion. We couldn't leave without tasting a pairing of sweet Floats! I couldn't get enough of the S'mores - their draft Cream Soda with mounds of rich, creamy chocolate ice cream - then overrun by Marshmallow Fluff, Hershey's chocolate sauce and graham crackers to create a dynamic blend of delicious! Lastly, the original Fitz's Root Beer Float was basic - vanilla ice cream floating bravely in the house draft root beer and topped with whipped cream... simple and perfect. I would certainly recommend making a stop at this fantastic location when in the area; it would be a crying shame to miss out on everything they have to offer! read more

Can't go wrong with this St. Louis favorite. The floats are out of this world (and huge!) and the food is delicious, as well. Since I live out of town I sometimes take some of their delicious root beer to go, too. Love Fitz's! read more

Great, novel place to stop. Parking was easy (don't pay! Pull in right behind Fitz's!" Food was average, as was service. Cream soda and root beer was alright. Very interesting to see the bottling process, though! read more

For your basic burger and fries kind of place, Fitz's is the best in St. Louis. What I really appreciate is that their house-made soft drinks CONTAIN NO CORN SYRUP! which is a total relief for anyone trying to avoid the stuff. Their salads are great too, as is the patty melt. read more

This Is the second time I have been here and both times I have gotten the buffalo chicken wrap! It is so amazing with the southwest ranch dressing! The wrap is just absolutely delicious the best one I have ever had! I would highly recommended it to anyway who likes chicken wraps!! Friendly and fast staff love everything about this place! read more

Fitz's has taken downhill turn over the past few years. What was once my go-to spot for fish and chips with a side of orange cream soda is no longer. The portion size for the fish has decreased to a fraction of its former self, leaving much to be desired. Fitz's now feels like a glorified Steak and Shake. How sad. read more

Good burger and soda shop for a quick, delicious lunch or dinner. Server accommodated a switch in meal choice - my girlfriend and I noticed an advertisement for the bison burger and sweet potato fries after we had made our order, and the server went back to the kitchen to have our order changed. The root beer floats were delightfully sweet. Burger was a little dry, but flavorful. Would definitely recommend to anyone passing through the area. read more

A great place to go on the Delmar loop... The Best Root Beer I have ever tasted, you have to get the Bottomless Frosty Mug. Extremely friendly workers and quick service. Not the best burgers in town, but still quite good. This is a wonderful place to take a family while out on Delmar. read more

Overall, Fitz's is alright, food, atmosphere, and service considered. I went there with a large group of other students on a Thursday for lunch. There was a mix up and I don't think anybody called ahead for a reservation, but we were seated very quickly and appeared to be the only ones at the restaurant on the upper floor. Service was prompt and got our order quickly and brought out our drinks and food equally as quick. I got the southwest veggie wrap, which included black beans, corn, rice, avocado, and cheese among other ingredients and it was alright, not bad by any means but it could have been much more flavorful. I neglected to put the dressing they served with the wrap on it, so that may have helped. Everyone else seemed pretty happy with their food and the portions were large enough that many were able to take home leftovers. In the end, Fitz's does a good lunch for a reasonable price. Nothing special but it fills you up and didn't find anything bad about the experience. I would like to try dinner and come to Fitz's later at night - there were signs around for karaoke and they may have different food for dinner. Overall you won't have a bad experience here but there are many other options around The Loop that offer something a little more memorable and unique. read more

Three turkey burgers ordered. Three turkey burgers cooked to charcoal briquet status. Chili wasn't warm enough to melt the cheese on top. Root beer was good, although the refills on the "bottomless" mug couldn't have been slower in coming. One of the managers was very nice, but the other (who might've even been the owner) was unbelievably rude, considering the size of our party/tab. read more

Fitz's is good hamburgers, excellent root beer and ridiculously huge root beer floats. Come hungry and save room to share a float.

Overrated. The food is mediocre, the service is average or below, and the root beer (their namesake) is flat. Really lousy experience. With all of the great places to eat in The Loop, I'm not sure why this place is so popular. Must be the tourists. read more

We traveled into St Louis to have Dinner at Fitz's today and it was great. We have enjoyed the sodas but never visited the restaurant. If your looking to go out with your family this is a great place. It's a family restaurant and everyone was very nice. Our waitress kept checking in on us and we never had to ask for refills (I will touch on this more in the food portion). The kids also really liked seeing the bottling of the sodas. Regarding the food. I must admit I was expecting the sodas to be great and the food to be ok. I was really surprised at how good the food was. The kids really enjoyed their burgers/fries and I was floored by the pork steak. I don't know if there are different sauces but the waitress asked if I was ok with the sweet BBQ sauce and it was fabulous. I would also recommend getting the bottomless mug. We all kept trying different sodas and it was a lot of fun. We had a great time. In the end you have to get a root beer float. I was so full but we had to order one. All I can say is that I was very full and I still made room for the float. It was that good read more

Very disappointed in this "family friendly" restaurant. After a long day at the zoo our toddler fell asleep in our stroller. We were told that they would not seat us unless the stroller was taken back to our vehicle or placed under their stairs. The hostess was extremely rude. I attempted to drink my root beer with our toddler sleeping on me- no other options (no booths.) I finally asked our waitress very nicely if we could speak with the manager about bringing our stroller in place of one our chairs. She said no. I won't get him for that. It's policy. I took my food to go. We were not able to try the root beer float but the food was a typical burger and fries. Rude staff. We won't return. read more

Great soda selection from the Fitz's label. You can on occasion actually see them bottling it up live. Light fare and fun atmosphere. Can be a bit loud if families are there. Upstairs bar is more quiet and secluded. Outside patio is nice to people watch. Good selection of sandwiches and some pasta dishes. The voodoo pasta is a favorite and the fish and chips. Best Root Beer around! read more

Fun atmosphere and delicious food. Of course the root beer in the frosty mug is a must. Service was prompt and friendly. I would recommend it and I would definitely return. read more

I haven't eaten at Fitzs many times for the same reason. I'm just not impressed with the service and quality of the food. I'm not hard to please, but I expect simple things like wiping off the gobs of ice cream on glasses before serving drinks, making sure the staff know the menu or when the restaurant is out of key items, or the kitchen making sure the food isn't cold when it comes out. The restaurant is fine, but don't let the brand name make you think you'll get more out of your experience. read more

Horrible experience today. The wait was long, service even longer and poorer than the food quality. The only thing decent was the root beer.

I think the best part about Fitz's is it's great family atmosphere. My kids absolutely loved watching the bottles of root beer being made, and the overall atmosphere of the place was very welcoming. The root beer is really, really good. The bottomless mug is the way to go. This way, you can try all of the draught sodas Fitz's offers. The floats looked absolutely amazing. The food was just ok. Nothing really to write home about. It's a little pricey, but it's all for the experience. A trip to Fitz's is worth it if you're visiting St. Louis. read more

I love the food here. The southwest black bean burger is my favorite! All the floats are really good and enormous proportions. Our waiter, Kyle was the best waiter I have ever had made our dinner an experience we will never forget! read more

I worked as a waitress for years and I understand it can be difficult and I feel I am a little more understanding than most. This was the first time I ever had to ask to speak to a manager. It had nothing to do with the food or waitress, it had to do with the hostess. My fiancé and I were sitting on the couch area waiting for our buzzer to go off. We were sitting next to the case that holds the t-shirts. This hostess was first interacting with a customer who was asking her simple questions and she was very rude and giving one word answers that obviously did not answer the question. The waitress then went to get into the t-shirt case. Rather than asking my fiancé and I to move or even say excuse me, she stepped on first my fiances foot, then mine, then proceeded to kick my purse. She then just stood over us, leaning over my face, sliding the door into me, and having her butt right in our face. Customers who weren't even near us were getting frustrated for us. We were getting ready to get up and leave when our buzzer went off. Once we were seated I explained this to the manager who said he would speak to her. Not sure if he did since he didn't clarify which hostess it was and there were three standing up there. Our waitress was very sweet and on top of it, and the root beer float was huge a delicious. I hope that the management does take the complaint to heart, if not the hostess will ruin the experience for people before they even get to the good stuff. We will try this place again, but if we have a similar experience we will not be returning. read more

Rude hostesses, average service, average food. The root beer being bottled was cool and their ice cream floats were great. I would recommend to stop by and grab a float from the bar, but grab food somewhere else. read more