My experience with Big Rock Service Co was a very pleasant one. My heat pump was making noises &…read morenot coming on, they came out same day & diagnosed the problem quickly & repaired it. I found the service tech to be very knowledgeable, friendly & professional. The service repair cost was very reasonable also. I will be recommending them to my family & friends.

From the owner: Big Rock Service Company serves both residential and commercial clients, bringing experienced…read moretechnicians to every space we encounter. We guarantee excellent service every time, and promise that our techs are reliable and hardworking, for a mutual experience of respect and satisfaction. When your system needs replacing, we are the pros to call. We can install a full turnkey HVAC system for your home or business for a great price. When you need top-notch service and honest hard work, Big Rock Service Company is the answer to your HVAC system woes. We can repair all makes and models of home and business air conditioners and heating systems. When your system fails, we want to be your first choice for speedy repair for an honest price.

This company, Taylor Heating & Air, Inc. inspected & serviced the heat and air conditioning system…read morein a home that we were moving into in Shannon Hills in December 2021. The work they performed was exceptional and the price was very good also. The personnel that Robert Taylor, the owner hires, are all well vetted. He has a reputation for fully vetting all his employees. He does not hire just experienced HVAC technicians, but they must also be clean, polite, and courteous. If he sends a technician to your home, you can trust that technician. You will also find Taylor Heating & Air rates are very competitive and less than most, and probably all his competitors. He has been in business since 1995, and has built his business on honesty & integrity. Although a small business, because he fully vets his employees, Taylor Heating & Air does residential, commercial, and industrial HVAC installation & Service. I could not be more pleased with the work that he has done for me. I have a brother that is a developer and a builder, that also has a very high opinion of Taylor Heating & Air. You can see all they do at http://taylorheatingair.com/

We used these guys on a recommendation from a family member who had previously used them. Sooooo…read moreglad we did. We knew that all we needed was more Freon thanks to a very slight leak. Tommy was the tech they sent out. Quick, polite, and professional. Well long story shortened, the amount that the tech charged us for both the visit and the service was literally a THIRD of what the previous company had charged us. For an a/c unit that received no Freon for twice the amount of time. We will certainly use these guys again and would recommend to anyone who had HVAC needs. Oh the other company's name means "to run" and rhymes with "cash".

Called them out for a service issue on our unit. RKL installed it new a little over a year…read moreprevious. They made the necessary repairs timely and stood by their work. There was no charge for the part or work they did.

First heat wave if the season and my air conditioner failed. They came the day I called and quickly…read morediscovered it had frozen. Gave me some suggestions to try. As luck would have it, the simple fixes didn't work. Trip two was trouble shooting, was up front about cost and possible costs out comes. Considering the age of my unit, and that I hadn't been happy with it for ages, I chose to have it replaced. The install wasn't easy, for this split system! They even discovered a few other issues while they did the install. These men worked all day in an attic that was well over 100F, with tight quarters and didn't stop until the job was done. Not once did they complain. At the end of the day I had a great new system, no surprise or hidden costs. One shouldn't have to brag about the concept of good quality work and good customer service, but with today's standards it deserves a brag.

I had to have my Central Air Conditioning serviced. My serviceman, Carson was very knowlegable and…read moreafter examining the system, found that I had a clogged hose, and that was stopping my unit from cooling properly. He had to climb into my hot attic as well as checking the unit from the inside and outside. He found the clogged pipe and also was very patient with all of my questions. He did a fantastic job. By last night the system had started cooling the house down just as he said. I would work with this company again, I highly recommend them for their prompt service, accuracy in diagnosing and repairing my central air unit. Thank you Carson, through Precision Service Company.

Came a day early to save us from what felt like the depths of hell after our A/C went out…read more Personable, knowledgeable, punctual. Highly recommend.

They were easy to work with on the phone as they were quite willing to help us. When I told the…read moreother company that installed our hvac that I had someone coming out, they suddenly got someone. So I cancelled the appointment with Northside. I will give Northside my business next time.

This is a good company but they are very difficult to work with and will not make any…read moreaccommodations to help out their customers. I bought the maintenance program but was not told that they won't come on Saturdays when I purchased it. I was recently diagnosed with cancer and am undergoing treatment during the day. I asked if they could come out on Saturday to do the maintenance just this once and they said no. I explained I was in treatment and undergoing chemo and radiation and just needed help this one time and they still said no. A little kindness goes a long way. I will remember this.

WOW! I am so impressed by the service we received! Our previous HVAC system was 20 years old, and…read morewe started having problems with it last year. Middleton completed a repair for us last year in August. After the repair, we scheduled for a salesman to come out to provide a quote to replace everything. Blake Humphrey was the salesman that came to our house and looked everything over. He provided us with 5 different quotes, along with financing options. We weren't quite ready to pull the trigger on a new system at that time, but I saved his contact information for when we were ready. Fast forward 11 months, it's the hottest week of the year thus far, and our AC went out again (for the 5th month in a row.....this was being handled by our home warranty company, not Middleton). By this time, my husband and I knew that we had to go ahead and bite the bullet and get it replaced. I remembered having Blake's contact information, so I sent him a text Thursday evening, asking if he still worked in sales at Middleton. He texted me back and we scheduled a time for the next morning to talk about what I had in mind. He got in touch with me the next morning, and I told him which system I was leaning towards. We also opted for the extended warranty, which I am very happy with. Once we had it all picked out, we then needed to be approved for financing. Once the financing was approved, we received an install date for Tuesday morning. They were all on time, friendly, and professional. Our new system is amazing, and we are so happy with it! Definitely worth the money, and I'm so happy to be working with Middleton so I can have peace of mind that our HVAC needs will be met.

When driving a company vehicle, the driver represents the company and the potential customer…read moreservice, or lack thereof, was evident when a the driver of said company truck honed at me for pausing to check for oncoming traffic at a yield. I understand that you have somewhere to be but I'm driving with an infant in my car and your rudeness and impatience speak heaps about you and the company who employed you. You need a refresher in manners and apparently road signs as well.

So nice, easy to work with, and affordable! Highly recommend, I've sent several people their way…read moresince we used them 2 years ago for a complete HVAC replacement

From the owner: Barger Mechanical is a locally owned company that is…read morededicated to improving the comfort and air quality in homes and businesses. With extensive experience in the HVAC industry, We are heating and AC experts and we pride ourselves on offering the best heating and air conditioning services available in the area. We offer service, repair, replacement on central heating and air conditioning units.

I called this business twice by mistake. The first time that I called and spoke with Tommy, he…read moreinformed me that they charge a fee of $87 plus tax for traveling to the property and spend up to fifteen minutes to estimate what is wrong with the furnace. After their arrival, if they are unable to light the pilot light and start the furnace, within travel time and within the fifteen minutes to examine the furnace and determine why it does not light, it will cost an additional $80 per hour for their time. I thought their prices were extremely high, especially for Bryant, Arkansas, which is a small town with approximately 20,000 residents. I contacted another Heating & Air Conditioning company and they charged a flat fee of $89 to travel to the property and fix the problem, plus labor and costs. I suggest that if you are searching for a business that you go on Yelp and check out the actual reviews that customers have posted prior to hiring a company.

Hard to get any responses about setting up a appointment to get estimates to replace everything…read more I'll take my money else where.