Squared Away, as a Disabled Combat Veteran OEF/OIF, I support Veteran owned businesses. But this…read moretime I luck out. Jet Heat and Air are not only experienced, knowledgeable and professional, this is an exceptional company with exceptional service both customer and mechanical. If you hadn't made a decision Yet, you should choose Jet. Satisfied Customer

Contractor made a judgement call with our home warranty service that required a second opinion…read more Blake had misplaced a cap, removed cooling fins from the coil, and left the unit partially disassembled. When the next contactor showed up to deliver a second opinion the missing parts and damage to the cooling fins of the coil, resulted in a determination that the corroded parts including the condenser unit built in 1980's had failed due to unnatural wear and tear. Take caution to inspect your units after it is reported that worry has concluded. They were contracted out by American home shield so maybe the over priced tag is unwarranted. I'll remove it. I am however attaching a video that clearly shows no fastener was in the unit when the leak was occurring. Also if management would like to inspect the unit, they'll see that no puncture of any kind exists currently from any nail/fastener.

I called this morning and they were out very timely. They took their time and took off all the…read morecovers and washed out The unit (it was nasty), changed the filters, clean out the drain and added a little Freon and charged me a very fair amount for their service. They were very friendly, polite and professional. Everything a service company should be.

I had Mr.Donald come to clean and tune up our Large AC unit before the 90 degree temps begin and he…read moredid an awesome job! I'm a renter and my landlord put in a new unit 4-5 years ago but it's never been cleaned or serviced. I would rather pay a nominal fee for peace of mind than it not function at full capacity during August temps. He was so kind, professional, respectful, and thorough. I highly recommend him for any job!

This is a good company but they are very difficult to work with and will not make any…read moreaccommodations to help out their customers. I bought the maintenance program but was not told that they won't come on Saturdays when I purchased it. I was recently diagnosed with cancer and am undergoing treatment during the day. I asked if they could come out on Saturday to do the maintenance just this once and they said no. I explained I was in treatment and undergoing chemo and radiation and just needed help this one time and they still said no. A little kindness goes a long way. I will remember this.

They were easy to work with on the phone as they were quite willing to help us. When I told the…read moreother company that installed our hvac that I had someone coming out, they suddenly got someone. So I cancelled the appointment with Northside. I will give Northside my business next time.

I'm not one to post unfavorable reviews, however due to the nature of our troubling history with…read moreAAF has forced me to do so. Purchased 2 AC units 15K from Blake Lewis 5 yrs ago and now our troubling business relationship has ended. A 5 yr journey starting with initial install disaster encompassing a disastrous ceiling repair, component failures, heat exchanger change outs, blowing breakers, afterthought insulation wrapping makes me question if they understand the Trane product sold. Most recently the compressor has failed which turns out to be the final straw. They now refused service stating they feel AAF will never make us happy because I complain, Really! Forcibly I have found another company to provide warranty service at half the cost of AAF which is "insult to injury" using AAF. Unacceptable business practices on any scale

We had our heating unit act up on us just this week when it started cooling off. I asked for…read morerecommendations from neighbors and called Arkansas Air Flow. They answered right away, had a service tech on his way in an hour, and had us fixed up thirty minutes after his arrival. Can't say what a relief it was to get this problem fixed in short-order for a reasonable fee. I would definitely recommend!

Very knowledgeable about air conditioners, and the new fluids they're using in them and was able to…read moresteer me in the right direction as to what kind to get had my two new air conditioners with in two weeks they had to go to another state to get them very friendly, very knowledgeable in his craft

Excellent Professional Service. Quick response. Accurately located the issue and repaired AC unit…read more Friendly knowledgeable technician.

This company installed hvac on my new build. They installed the dryer vent directly behind the ac…read moreunit, so the condenser coils stay clogged with lint and debris. The ac unit cannot keep up with the thermostat. One bathroom exhaust fan leaks rainwater into bathroom and all on the floor, when it rains. One side of my house does not receive hardly any airflow and my daughters cant even sleep at night due to being too hot. They merged two exhausts to one duct. There is not a unit disconnect box. The unit is plugged into breaker box. Causing brief low voltage drops, resulting in lights flickering and ceiling fans to loose momentum everytime the unit clicks on. The kitchen range damper clangs open and shut letting constant outside air and humidity into kitchen ... When i reached out with my concerns. I was told all of these issues are "normal" then was met with refusal to come fix the numerous issues. "Code" does not justify poor workmanship or lack of professionalism.

The service providers will hit you with a huge bill for work they did not do. They say they are…read morecoming back to correct the situation but never show up. They claim to work many more hours than they actually work and did not fix what they were supposed to fix and created more problems than were there originally.

If you want to be ignored and not get the Energy Star rated efficient system you asked for and were…read morepromised, then this is the call you should make. The expensive $13K+ HVAC system installed is NOT ENERGY STAR RATED and has always been problematic, delivering extremely high energy bills in winter months, using the EXPENSIVE electric heat strips CONTINUOUSLY! Another year has passed with my home being very uncomfortable in cold temperatures causing me to resort to using space heaters....NOT WHAT I WAS ASSURED OF! Now I'm constantly ignored by the company I put my trust in to do what they said they would do- but didn't. Call someone who does the right thing is my advice.

Family established business with ethics that everyone can trust! Great company and service.read more

Went above and beyond to get my AC fixed! They were fast, efficient and had great pricing! highly…read morerecommend!

I have several rentals so I have used many HVAC companies over the years. Normally I never give…read morereviews but Anthony deserves one. In several cases he found minor problems he repaired quickly at a very reasonable cost without trying to sell me a bunch of parts. The fact that he shows up almost exactly when he says he will is also a giant plus. He has never made any effort to sell me any unneeded parts or freon at a jacked up price. I highly recommend him.