I recently purchased a custom three story winding stair case chair lift. This was the best…read moredecision i could have made. It helped me remain in my house that I have lived in for over 4 decades. It not only works to help me get up and down the stairs it is also fantastic for packages, laundry anything you need to send up or down the stairs as well. Chuck made the process very easy. Always responsive to any questions and easy to get in touch with. We have received many compliments on how nicely it looks. I highly recommend this to anyone considering installing a stairlift it definitely improved my quality of life.

I came here to get specialty gauze (adaptic) in order to better dress my husband's 2nd degree burn…read more The owner was helping another customer when I arrived, but after he was done, he took the time to help me find what the dr said was needed. The dr suggested a 3"x16" strip which was clearly MUCH too long. Dennis helped me find a better size 3"x3." He even had sterile water that I can use to clean my husband's wound. I would come back if I needed more medical supplies.

I continue to use this place because they have the orthotics and shoes I need and I really don't…read moreknow where else to go. And also they work well with my insurance. But the quality of their service has really gone down. They come to your house to do fittings and deliveries. And they tell you what day and time they are coming. But sometimes they don't show up. Which is really a bother. Because then you wait for them for nothing. They say oh their driver got busy. But if they make an appointment with you,they should keep it or let you know they aren't coming.

We have a glass shop in the area and Phil has been taking care of our trucks for almost 20 years…read more Never a problem, handles all our needs, tune ups, gas and any repairs are done quickly and thoroughly. Highly recommend to all.

"They look after you and your car". What more do you want in…read moretoday's world? There's a great ice cream shop(owned and operated by the son right around the corner). Drop off my car or wait for them to fill up the tank and delicious ice cream in the summer. Seriously, there's not much more one need when you are dealing with your car, is there?

Very bad telephone manner, has no respect to patient calling in…read more Calling in for DME questions, person who picked up the phone (Cantonese speaking female) sounds like having a bad day at work with her boss. Call last less than 2 mins, swear will never recommend any friends or family members this pharmacy! Please respect and give some dignity to patient who are calling in for help!

Great service. Prescription orders are filled quickly and copays are always cheaper than the big…read morechain drugstores like CVS or Duane Reade. You might have to wait in line with all the old grandmas getting their scripts but worth the wait.

Some of the reviews I read have made me actually stop and laugh. This is a business which has had…read morethousands of very happy customers, very few of whom have stopped to write reviews. But the few who have had bad experiences can't wait to post about theirs. Take these reviews with a grain of salt. Jeff is a very nice man and tries hard to help people as best he can. I have had a scooter, or multiple scooters, for over 10 years and have been to Gem at least four times during that period. I have been there for repairs and for purchases. Granted you might pay a little more there, than you would if you purchased on the Internet, but you would have your scooter or wheelchair right there on the spot. You wouldn't have to wait days or weeks to get it. Isn't it worth a couple more dollars to have someone explain using it to you rather than opening a box and knowing nothing. And the products he sells are all quality products. How can someone expect him to take their off brand low quality product make them into something they're not, for a couple of dollars. Yesterday I went in for a repair. After Jeff pointed out to me all the things that would have to be fixed, and the cost of each of them, I decided to purchase a new one. Yes it was an upsell. But it made sense. He showed me all that he would have to do with my scooter and it would still be an older scooter. Now I have a brand new one and I'm very happy. As I said, I have owned almost the same scooter for about 10 years, and yet Jeff was able to show me features yesterday that I never knew my scooter had. I couldn't get that from a box placed in front of my door. For anyone on the fence, give Gem a chance. They are a very reputable company and everyone there will do the best they can do to help you.

The service and knowledge of Gem Wheelchair is unmatched. I needed a wheelchair repaired for my…read moremother in law and a new wheelchair for my father in law--the depth of knowledge needed to navigate the many options long with the speed fulfilling my needs gave me tremendous confidence that I was take care of my elderly in-laws in the best way possible. Gem is and will remain my only source for equipment and supplies. Jeff, the owner, goes the extra mile to make sure all needs are met. He is a true GEM!

Andrew advised me on a diesel pusher pre-purchase and I couldn't be happier with the experience,…read morehis professionalism, knowledge and candidness!

Absolutely waste of time- I would go with literally any other mechanic. this guy makes excuses-…read morebails out- and then tries to blame his customers. I scheduled with Andrew that night- he rescheduled me to 8am, called me back and said No, he had another obligation could be do 1pm. that morning- he tried to come earlier than that 8am9am, I ttied to meet him over there, it didn't work out so i asked if I could keep the original time he suggested- he was already at the car, so I made my husband go over there, Andrew sent my husband for the part, and literally pulled off on him without saying NOTHING- then when I asked why he CANCELED and no RESCHEDULED he said he has too much going on. This guy also offered to PAY me to remove my review

They were open during the epidemic and the staff was very polite and professional. got the mask…read morefor a good price and walked out with a smile on my face.

Dwight is fantastic to work with. He has saved the day countless of times over the years when my…read morewheelchair broke! Not only is he an amazing technician that knows his craft well, but he genuinely cares for his clients, is so kind, and goes out of his way to support. Definitely recommend working with him!

I had the best experience one could have with this company, they went out of their way to make sure…read moreeverything was perfect, Dwight is the MAN! He made me feel a part of everything, and I'm the one he's fixing things for.