Amazing personal interaction. They call ME when a prescription is due. Absolutely stellar. I've…read morereferred several friends who thank me every time they go.

Under new management and still providing excellent service at this small, neighborhood pharmacy…read more The polite and knowledgeable staff care about customer service and go out of their way to be of assistance. i won't go to a chain for anything that 79th Street pharmacy can provide ....and deliver to the door.

The service and knowledge of Gem Wheelchair is unmatched. I needed a wheelchair repaired for my…read moremother in law and a new wheelchair for my father in law--the depth of knowledge needed to navigate the many options long with the speed fulfilling my needs gave me tremendous confidence that I was take care of my elderly in-laws in the best way possible. Gem is and will remain my only source for equipment and supplies. Jeff, the owner, goes the extra mile to make sure all needs are met. He is a true GEM!

Some of the reviews I read have made me actually stop and laugh. This is a business which has had…read morethousands of very happy customers, very few of whom have stopped to write reviews. But the few who have had bad experiences can't wait to post about theirs. Take these reviews with a grain of salt. Jeff is a very nice man and tries hard to help people as best he can. I have had a scooter, or multiple scooters, for over 10 years and have been to Gem at least four times during that period. I have been there for repairs and for purchases. Granted you might pay a little more there, than you would if you purchased on the Internet, but you would have your scooter or wheelchair right there on the spot. You wouldn't have to wait days or weeks to get it. Isn't it worth a couple more dollars to have someone explain using it to you rather than opening a box and knowing nothing. And the products he sells are all quality products. How can someone expect him to take their off brand low quality product make them into something they're not, for a couple of dollars. Yesterday I went in for a repair. After Jeff pointed out to me all the things that would have to be fixed, and the cost of each of them, I decided to purchase a new one. Yes it was an upsell. But it made sense. He showed me all that he would have to do with my scooter and it would still be an older scooter. Now I have a brand new one and I'm very happy. As I said, I have owned almost the same scooter for about 10 years, and yet Jeff was able to show me features yesterday that I never knew my scooter had. I couldn't get that from a box placed in front of my door. For anyone on the fence, give Gem a chance. They are a very reputable company and everyone there will do the best they can do to help you.

We went to Mobility City to see if a rollator with wiggling sides could be repaired. It turned out…read morethat some parts needed tightening. They tightened it and we were on our way. We also looked for a lighter options. The staff was very helpful although there was nothing suitable. Recommend this provider.

I am so pleased with my Ultra Light Jazzy Power Chair that Max at Mobility City helped us pick out…read more He was very knowledgeable and answered my husband's questions as well as mine. I highly recommend this store!

I came across Fix My Wheelchair in a Facebook group in 2016. Although I didn't (and don't) have a…read morelot of funding for out-of-pocket wheelchair repairs, working with Dwight has been life-saving a number of times, and has included diagnosis, repair and maintenance of issues involving several motorized wheelchairs, a motorized recliner, a hospital bed, and set up for a new lightweight manual wheelchair. Dwight is patient and persistent, particularly with unusual issues. He enjoys discussing his trade and is good at explaining things one might not understand about the workings of a piece of mobility equipment. He is responsive and flexible with scheduling. He really loves what he does, and I'm always relieved when he stops by because it means my wheelchair problem will likely soon be solved, and I won't have to wait and see whether insurance and DME bureaucracy will decide to get me mobile again in a reasonable amount of time. I highly recommend his services, if you need them.

Dwight is fantastic to work with. He has saved the day countless of times over the years when my…read morewheelchair broke! Not only is he an amazing technician that knows his craft well, but he genuinely cares for his clients, is so kind, and goes out of his way to support. Definitely recommend working with him!

Switched to Chateau Pharmacy after using CVS. Very happy I did, great experience. This is the best…read morepharmacy in the neighborhood. Friendly, fast service and totally accessible.

Very rude owner. Obnoxious when asked a simple question. Spend your money elsewhere…read more There are enough merchants who are polite and accommodating

Very bad telephone manner, has no respect to patient calling in…read more Calling in for DME questions, person who picked up the phone (Cantonese speaking female) sounds like having a bad day at work with her boss. Call last less than 2 mins, swear will never recommend any friends or family members this pharmacy! Please respect and give some dignity to patient who are calling in for help!

Great service. Prescription orders are filled quickly and copays are always cheaper than the big…read morechain drugstores like CVS or Duane Reade. You might have to wait in line with all the old grandmas getting their scripts but worth the wait.

Great! Fast installation and they really know the product. Reasonable prices too. Absolutely…read morerecommend.

Called Nick at Stairlifts Pro and he was able to come the same day to service the chair lift…read more Nick was extremely knowledgeable in the type of stairlift that I have. He explained in details the problem with the chair. He replaced the batteries and I asked him to give me a tutorial in removing the seat, should I need to. Truly a professional. Will definitely again. Thank you Nick.