1. Welcome Medical Supply

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Brooklyn, NY

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Welcome Medical Supply

5.0 (1 review)
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7 years ago

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Rainbow Medical Supply

Rainbow Medical Supply

(11 reviews)

$$

Midwood, Gravesend

Awesome, supportive, knowledgeable service. Gelena shows a…read morevested interest in looking out for her clients' well-being when considering the type of equipment to buy. My dad was already defensive and vulnerable before we arrived at the store, believing his opinion would be ignored. By the end of the consultation, he completely respected the process and was at ease talking with Gelena. He was still adamant about the item he desired and pleased that he was able to obtain it (motorized scooter). Gelena let him know that the company will be there to support him, even if he changes his mind about his ability to handle the equipment. 6 months later, he LOVES that thing! It has become his primary mode of transport. Thank you for your service. I only take about a half star off because it took quite a bit of follow-up calls in the beginning to coordinate obtaining the product.

Rainbow Medical Supply should not be providing services to patients or individuals with…read moredisabilities. I contacted the company to have my wheelchair repaired and was charged $150 for a service visit. The technician incorrectly diagnosed the issue as a battery problem, which it was not. In addition, two wheels required repair. After the visit, the wheelchair continued to malfunction and eventually stopped working. I contacted the company for two weeks daily, requesting a follow-up visit. During this time, my calls were not returned, and no appointment was scheduled. This company serves individuals who depend on medical equipment for mobility and daily living. The lack of professionalism, responsiveness, and adequate service is unacceptable. No patient should be treated in this manner.

Welcome Medical Supply - medicalsupplies - Updated October 2026

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