DO NOT USE THIS COMPANY!! They also go by "Professional Assemblers" as well as "Fitness Repair & Assembly". I called to have a shed put up. Told Gini Buckley that what I needed done (new base & Shed installed). The installer, Rickey Wilson (happens to be her brother) set up appt for the following Monday. He called me at 0700 hrs saying he was on his way, 2 hrs later he said my address was not pulling up. He had the wrong address for me. Once he got here, he said he didn't know it needed a new base so that would have to be done. He had an attitude like it was my fault. He came back an put down the shed floor an the sides of the shed. I could clearly see that a new base was not installed, they put new 2x4's on some of the sides and new plywood on top. The floor gives in when you walk on it. They didn't reinforce it. Then he tells me parts are missing and when I get them to call him. He would put me on the top of his list. That was a joke. He never had intentions of returning to finish this. When he was leaving, all the screws were lying on the ground with the manual. I told him these probably need to be moved because we were getting heavy storms that night. He just tossed them to the side with no care. we picked them up and put them under a covered bin and brought the manual inside. I got the parts in on a Friday and he said he would be there Monday. Sunday he cancelled because he had no helper. I asked if he would be here Tuesday, his response was that it depends on if he had a helper. Mind you, he told me that it would take him 45 minutes to finish it. I left messages with the company asking if they had any one else but no response. I emailed them in hopes of making contact with them, no response. I then got a text from Rickey say "Complaining to my sister will not get me over there faster". How professional is that? He told me he would come and finish it and with the date/time. I received a text saying it was his wife and he was in the ER. Oddly he had told me he was in the middle of getting a divorce. There has been several other times he just didn't show up with no notification. I am not going through everything on here verbatim because I am taking them to civil court. With all the pictures of the shed hanging, videos, text messages and recorded calls, there's no way I can lose. All I asked for in the beginning was half of what I paid him, now I've lost work taking off to be here for him, shed is probably too far damaged and I have to pay another person that knows how to do this correctly to put it up. I truly believe they are scamming people, no company would run like this very long. Do not trust them to put up ANYTHING! They will take your money and then not finish. I never pay anyone in full but it looked like he was nearly finished. When we started checking it out more closely, we found that he had skipped steps in the installation. The front roof panels were not lining up. He also did not put any weatherstipping bands on the 2 roof windows and 2 front windows.We had to unscrew the all of them an put that in them. The windows on the roof were also put on the panel from the wrong side. Thank God we caught this, it would have leaked for sure! The company didn't care if my shed was damaged. I informed them the front panel with the doors was barely hanging by ONE screw and it's storm season. The bracket that was holding it ended up bending. I also informed them that all of our stuff that was in the old shed is sitting outside covered with a tarp. It was only going to be out overnight. They didn't care. Rickey will get upset if you complain to his sister and will tell you that he is awesome at what he does and has been doing this for x amount of years without complaints, don't believe him. Save yourself a lot of frustration and money and never use this company! Time for court! If there was a 0 star rating, they would get it. They also go by Professional Assemblers. I was scammed for $570 for this job. I lost work for taking off for him not to show and whatever it will cost to have most of it disassembled and put up....correctly. ***UPDATE*** They have yet to resolve this issue. The partial shed had to be taken down due to it being damage in the initial install. Come to find out, once we could see the base they made, it was not level and no support under it. My old rotted base was still there, they just put a new boards on 2 sides and thin plywood on top. Nothing in the middle. It would give in when it was walked on. That's why the shed wouldn't fit together since it was so unlevel. The shed was $1,400 down the drain an this company doesn't care. I am going after them in court since they didn't care to take my money and not remedy this issue. Un-freaking believable! They are thieves! read more

Had to chose one star but I would like to give a lower rating if I could. This has to be the most unreliable dishonest company I have ever done business with. Do not use this company at any cost they will lie to you and will not return phone calls. read more

DO NOT USE THIS COMPANY!! I don't usually write reviews but this time its worth it. I ordered a part from Fitness Tech in April that they charged me for and was never shipped. I've reached out via their online form and by phone to get zero response. I ended up having to dispute the charge to my credit card to get the money back. read more

My husband/stepfather paid $2850 to these guys to fix a few treadmills and ellipticals. A couple months later, one of the ellipticals seemed to make too much noise. We asked them to come back out and fix it. The scheduler/receptionist/office girl said that there was an outstanding balance on the account of $150 so she couldn't schedule us. My husband/stepfather said that they were quoted pricing and paid the full amount and the $150 was extra that they were trying to charge us later, after the fact. They disputed the charge. However, I called and they said that they would only schedule me to come take a look at the issue again if I paid the $150. So, I did. She then told me she couldn't schedule me because every one of the technicians was busy and she'd call in a few days. She called in a few days and told me that they weren't going to schedule me at all. Basically, they bait and switched and lied. What a way to run a business. If I could give less than one star, I would. Beware. read more

If they had a zero star, that is what I would give this business. I moved and the belt on my treadmill was off center and needed aligned. The tech came out and spent less that 10 minutes at my home fixing this. I knew it probably was not going to take much though. I ran on my treadmill this morning and the belt went to one side as it appears it was not fixed properly. Now I have to call another company out to fix my treadmill belt alignment after spending $95.00 for this company and they did not even fix the issue. Let's just say, I am very disappointed. I emailed Gina (the office manager) with no response in reference to this. read more

I will not order any item from this company again. I have been met with nothing but frustration. I ordered a belt for our treadmill that the website said was in stock. After many days and many unanswered calls and emails, I finally received an email from Gini that said "I recieved the info from the manufacturer. It looks like it was on backorder but was released and send out yesterday on rush order so you will probably get it tomorrow or the next day". This was over a week ago. I still cannot get anyone to answer the phone or respond to an email. I would pay more to order elsewhere! read more

Do not order from this company. They are a complete scam. The address provided residential. They do not answer the phone. My order was never received. The whole thing, when you start digging, is a fraud. But, they will happily take your money. I wish I had read other reviews before ordering. They are all bad! read more

Made appointment Tuesday for them to come out Saturday. No call, no show on Saturday. Left two messages and sent an email to the company to find out where they were. Never received a response. Would give less than one star if I could. Just terrible. read more

If I could give them a zero, I would. Ordered placed on 6/7/17 and it's 6/29/17 and I am still without a part. Left numerous messages and no call back. All of the numbers listed go to the same phone pre-recorded message where noone calls you back. Huge scam. I had to dispute the charge on my card and order the part from Sears. Never again. Run away fast from this company. read more

We hired Fitness Tech and Assembly to install a basketball hoop for us. They completed part of the work and then no showed 3 times after that when they were to return to complete the job. I took time off work to be at the home to give them access to the hoop parts and pay them. Not only did they not show up, they also did not call or return calls. Today was the last opportunity for them to finish the job (which we paid 50% down on) and they again no showed without a call. Gini, the office manager tells you what you want to hear, but does not follow through with her commitments. Avoid at all costs! read more

We hired Fitness Tech to repair our treadmill in October. We just got it fixed in April, six months later. We were told in October that it needed a new motor and deck belt and it may take a few weeks for the parts to come. 3 months later the motor came with no explanation other than it comes from Canada and can take a long time. The tech who came said that we probably didn't need a new deck belt and then once installed the motor didn't work (high pitch sound again). He ordered another motor, and after several calls when it again did not appear until the end of March, the tech who came did not have the right tools to take the new non working motor out. We finally got it installed in April. The first motor was evidently installed wrong. Steve and Ginny, the owners, are nice people but do very poor in customer service, honesty, and competency. They need to improve in all of these areas. I hope they do. read more

If they had 0 stars that is what they would get. I set up a play set assembly for my 3 year old little boy's main Christmas present this year. I scheduled this to be done on Christmas Eve so that it would be assembled for him on Christmas morning. The woman I talked to said to secure this date I would have to pay 1/2 down since it was in high demand. I gave her my credit card to get this done. She charged my card half of the agreed install price of $450.00. She told me they would be to my house at 7am on Christmas Eve. 7am came and went. Then 8am. I called and left a message. 9am called and left another message. By 10am I was getting angry and called repeatedly to try to reach someone to find out what was going on. Nobody would answer the phone. Finally I reached a man who said he was not going to make it because of the weather. It was 60 degrees and sunny outside. When I told him that he said, oh well my guys are sick. I was furious with his lame excuses, as by this point my wife and I had read similar reviews to this one, and we just knew the same thing was happening to us. I told him that his company was ruining Christmas for my three year old and the what he told me next was appalling. He said "why don't you be a man, and put it together yourself." I will leave out the rest of the conversation, since it would not be appropriate to put into writing. THIS COMPANY IS A SCAM AND I HOPE THEY GET CAUGHT AND SENT TO JAIL!!!!! read more