This was a REAL hot stone massage! I am in physical therapy for my back and neck and have been struggling to get the muscles to release enough for the therapy to work. I was referred here from someone else. I normally don't see men, but decided to take a chance sine the time slot was perfect. So glad I did. Hedley was amazing. He uses the hot stones to massage you instead of just laying them on your back in a pretty line. The technique was amazing. Hands down one of the best massages I've ever had. I highly recommend Hedley. read more

If I could give no star to this place I would. This place really sucks! DO NOT buy any Groupon or deals or gift card from this place as you will regret it. I prepaid for a darn massage and have never been able to use it because they implemented this scam tiered massage therapist program. If you have any other Tier other than 1 you have to pay extra. Mind you this is already on top of the $50 or $60 that you pay for a freaking mediocre massage. Then when you want a tier 1 massage the schedule is limited. I live an hour away and coming to this place is Not convenient. So let me tell you why I am pissed at this place. Scheduled a massage with them for 530pm, got a call the same day at 330pm to say therapist is sick and will cancel. Mind you I have a job and can't check my phone all the time. Got here and be darn, the massage is cancelled. Walked in to see if I could just get someone else to do my massage even if it means I have to pay more because I drove an hour here, but this place is empty. No receptionist, no other therapist and not even one person is working out in their gym. What kind of a scam business is this!!! I know the therapist was not sick, it was just not convenient for him because the day before they called me to see if I would come in earlier. I told them I would if I could but I can't because of the distance from my job. I confirmed with them, if this means they are cancelling my appointment and they said no. The day after they cancelled. Very "unprofessional" business. Extremely dislike. I am going to write to the owner for a refund so I don't have to visit this establishment ever again. read more

I have been to Fitness 1st for massages twice now using their groupons, and I will return. I have also recommended these place to many people. This is the only place I have found that works out the knots and tense spots all over my back and shoulders. It's not a spa atmosphere, which does not matter to me as long as it's professional, clean, and everyone is does their job-which it is. read more

Although I thought I had received good "deep tissue" massages in the past from other providers, I was amazed at the work performed by Cathy R. For years, I had clicking noises when I rotated my arms at the shoulder; I thought this was part of the normal aging process and accepted the condition as "normal". I had originally scheduled the massage to address low back spasms. Not only were knots removed there and along the spine, but Cathy discovered that my muscles were very tight around my shoulder blades. The day after Cathy's massage, my shoulder joints no longer made any noise. Yes, I was sore after the massage, but that pales in comparison to the healing that has happened thus far! read more

1. You have to pay tax on top of your Groupon which isn't a huge deal just a few more bucks. 2. Another $5-10/per half an hour up charge for a level 2 or level 3 therapist if you want a GOOD massage. 3. Front desk is usually a young clueless college student working that can only response with "I don't know" on every darn question asked. 4. Manager is never in sight!!! If you have a concern you're pretty much screwed. 5. Make sure you call to confirm your appt a day ahead! I scheduled 2 appts for my husband and I last year and when we arrived we were not in the system at all. All I got was a sorry by the front desk person. No manager was on site when I asked to speak to one. 6. If you're going to run late make sure you call and ask if your time is going to be shorten especially if you're going to be paying for the up-charge! I was running 10 mins late to my appt and called ahead to see if it was ok. The girl over the phone answered "yes no problem, come in." Once in the room and all ready to go, my therapist told me my massage will only be 45 mins instead of the whole 60 mins because the room is needed right after. She said she told the front desk to let me know over the phone but the front desk replied "I'm sure she will be ok with it." Ok?! You didn't bother letting me know over the phone and you assumed I was going to be ok with it? By the time I was done, it was a new guy working the front desk. I explained to him what happened and all I got was an "oh". I asked if I can speak to the manager, and of course there wasn't one again. I ended up paying the whole up charge fee and everything but I was definitely not happy with how they run things around there! The one star is for Kaylee and Pan. They are amazing!!! And I wish they were working somewhere else more professional! read more

I went here for a massage recently. The therapist I had was very nice, and did a very good job of a relaxation massage. I was, however, looking for more deep tissue work, which I believe I was clear about. I asked her a couple of times to use more pressure, and she tried, but I think she just lacked the hand/upper body strength to do it. I must say I expected a bit more from a gym. And so, my search for the best massage therapist in the Twin Cities continues... read more

Great massage therapist, however, the massage room is cold and you can hear weights clanking and people talking over the massage music because the gym is right outside. I think this is for guys who wont want any fru fru girlie spa stuff. read more

Before Covid hit I was a very loyal customer that went to Fitness First for massages at least once a month I normally would pre-pay my account and pre-pay for 90 minute massages ahead of time I had a prepaid 90 minute massage right before Covid hit I called Fitness First to have them honor my prepaid 90 minute massage and Zach who said he is a manager said their rates changed and refused to honor my prepaid 90 minute massage. Instead he said it will have to be 60minutes. No consideration for the fact that I have been a loyal customer for many years. That is no way to treat a paying loyal customer. I will not be going back there and I believe Zach was comfortable not honoring their side of the commitment and losing a loyal customer. Shame on Zach and his customer service skills. I will not be going back there ever again and will be taking all the friends I referred along with me! Bye Fitness 1st! What a shame on not honoring your own commitment. read more

Earlier this year I was experiencing muscle pain and needed massage therapy. I went to Fitness 1st and after one session of massage, my muscles were back to normal -- both my back pain from a car crash and my arms/hands from working at a desk job. Because my experience was so positive, I have continued to go back to Fitness 1st as a regular massage customer. I would completely recommend you choose Fitness 1st for all your massage and wellness needs. read more

I have had two massages at First Fitness and enjoyed them both. I agree with the review that said this is not a girlie spa, however for the cost it is perfect. Most of the massages I have had at fancy spas are at least twice as expensive and I like paying for the massage itself more than the ambiance. If you want quality massage therapist without the overhead expense this is a great option. read more

The only place I've gone for massages and likely will go. It's very cheap if you book online or with a Groupon. I've seen Julie and Pan, both are fantastic! read more

This is the place to go if you need a great massage and are not necessarily looking for the spa treatment. Great massage therapists with the ability to get deep into tissue to release stubborn aches in muscles. I would definitely recommend this place for someone looking to work through those aches and pains. Plus it is one of the best values in town for a deep tissue massage! read more

My husband and I tried the massage therapists here and they were the best we have had in a long time. My husband likes deep tissue and I more moderate. When making the appt I made our needs clear. I had Lori Brouillette and husband Caleb Stellmach. The atmoshere was good, massage table lightly heated and we were both so pleased with our massages. It is easy to get to and although it is a fitness center they offer many massage therapists. They have massages 7 days a week and great hours. We made reservations for another massage already. read more

I bought a Groupon for a $49, 90-minute deep-tissue massage, and was SO amazed with my experience! Even though I did extensive research before I bought it, I was still a little nervous (... buying a massage through Groupon, and all). I made an appointment with Kaylee, and was absolutely delighted with her professionalism, knowledge, and strength. I have never found a massage therapist who could really dig in and "fix" my crazy knots and muscle tightness. Kaylee gave me the best deep-tissue massage I have ever had. I will DEFINITELY go back. I have already bought my next one. The cool thing is, that if you pre-pay for your next massage before you leave the gym, it is always 1/2 off! So you can get a really great massage for 1/2 price. If you're looking for a fru-fru spa massage with candles and fluffy robes, this is not the place. However, if you want a true massage with someone who knows what they're doing, go there and ask for Kaylee. She was also great because she wasn't chatty (I really dislike chatty when it comes to my massage time) and let me ask questions and gave honest, knowledgeable answers without continuous talking. The whole experience was fantastic, and I can't wait to go back. read more

I drove from Minneapolis to Fitness 1st to cash in on their Groupon for a massage a couple months ago. I have been meaning to write this review since then because I absolutely loved my massage by Jon. It was the perfect sports massage. I had an injury going into it from running and he focused in and within a week it felt so much better. I highly recommend going to Jon for any sort of deep tissue or sports massage - you won't regret it! read more