SO EXPENSIVE and terrible employees that don't know what they're doing. Will sign you up real quick…read morewith no info and raise your costs without telling you 0 stars!!!

We have been trying to cancel our sons membership for two years. Each time we went there they said…read morea manager had to be there or it had be done via email. Always something different depending who we spoke with. Our son has not lived it the state for years. Finally we had to get our son to sign the cancelation because he is now over 18 and it will take 45 days to cancel. That just means another month of paying. Would never step foot in that building again.

The manager's behavior was completely unacceptable. Jessica, who works as a Membership Concierge,…read morespoke in a rude and disrespectful tone and showed no interest in listening or resolving the issue. Her way of communicating does not meet the standards I would expect from Life Time Fitness. As a customer for 5 years, it is especially disappointing to be treated this way. Over the past few years, this place has not felt the same as it once did. In the beginning, it felt like a family -- now it doesn't anymore. After this experience, I understand why.

I was a member of lifetime, showed up on a saturday evening to exercise, was told that My…read moremembership did not allow it . I went overseas for 2 years and they continued to charge me after I told them to stop membership. My insurance pays over $100.00 monthly dues. These type of businesses that try to abuse people will fall Piss on Lifetime

Great gym for any hardcore bodybuilder + anyone serious with their fitness + anyone interested in…read morefitness at a more serious level. Staff is super friendly and helpful.

DISHONEST BUSINESS PRACTICES - BEWARE! i signed up for…read more short term personal training with Kerry, an Iron Gym employee. Kerry explained that the gym will need monthly payments from me during training. Fine. She and the owner explained the contract I was signing was permission for auto-pay out from my debit card. Fine. One month after my training ended, my bank issued a new debit card. Several months later, I received notice from a predatory collector saying I owed $405 - a bill for the rest of the year. I told the collector and Iron Gym that I was seriously mislead. The owner intentionally misrepresented the contract she had me sign, in a rushed manner, which committed me to a one year membership. i'm not the only person the gym has mislead in this way. The owner has a fiduciary responsibility to honestly represent any contract. It doesn't matter if some commitment is hidden somewhere in the small print. I was intentionally mislead, "Just sign this so we can debit your credit card account." That is illegal. When I complained about the situation, I was told by an Iron Gym associate that I would've needed to cancel in writing, but I didn't even know they were charging me, because they were tapping a canceled debit card for months. They had my address and my phone number, and could've contacted me immediately after the first missed payment . Instead, they continued to let the fees accumulate- for months! They sold the account to a collection agency. When I explained the situation, and refused payment, my credit rating was reduced from EXCELLENT to FAIR. I pay my bills. Don't sign anything with them!!

Staff worker here named Cathy, older lady is completely unreasonable and unprofessional, personally…read moretargeted my father and I on two separate occasions. She is on a power trip and uses her "authority" on members to degrade and yell at them for actions other people are doing aswell in the gym. Apparently taking off your sweatshirt and putting in on the floor in a small empty corner in the gym along with your belongings is a reason to be screamed at and have a finger pointed in your face. While 7 other members also have their sweatshirts or towels within the same area. We come to the gym for an hour everyday, do our workout and leave. we no longer will be going here after her very rude, unprofessional and egregious behavior and misconduct. Do not go here unless you want your every move to be criticized and managed by Cathy who is clearly very miserable with herself and has to harass paying customers who are just trying to get a quick workout in.

staff could handle situations better - I bought the black card membership so I could bring my son…read moreand since it isn't my "home" gym, I get hit with $5 visit after 10 visits in a month... I was never told of this restriction when I purchased the black card membership - and I specifically stated that the main reason I was purchasing the Black Card was to visit this gym and bring a guest each time. I guess it is a legitimate "policy", but it was not made clear up front when I purchased the membership.

horrible gym, horrible people. the workers dont know whats going on half the time and they are not…read morevery helpful

TSC charged my card 588 dollars two years after my membership was cancelled. Totally unacceptable…read more Do not give this gym your card information.

I do enjoy going to this fitness gym. The one in Lowell seems to be much better than the one at…read moreChelmsford. Much more equipment and more open. Both locations need to work on member etiquette. People sit on the benches texting for 5 10 or 15 minutes at a time. Chelmsford, we will go blind trying to do a bench press because the lighting is very intense when lane on the bench. I'm surprised nobody has tried to address that. Chelmsford is overcrowded for workout equipment of plenty of cardio. Lowell is pretty well balanced.

Great classes in a positive, motivating atmosphere among like minded people…read more Prana Hot Yoga studio is awesome

Best gym around. I drive about an hour for this place whenever I can because of how great the…read moreequipment, atmosphere, and facilities are. A true gym that has what you need to progress yourself, whether that be powerlifting, Olympic lifting, bodybuilding, or overall fitness. You won't find yourself waiting on equipment or being crowded. Also Paul, the owner, is an absolute wealth of knowledge and I would highly suggest training with him if you have the opportunity.

I have been a member of Edge 24 Hour Private Fitness for about 3 years and it is by far the best…read moregym I've ever been to. The gym has every piece of top quality equipment you could possibly need for strength training and everything is in great condition. The gym is well laid out and there are never more than 5-10 people in the gym at once (many times I'm there alone). And you can't beat the 24/7/365 time open. The owner Paul is extremely friendly and even works out at the gym himself. He provides personal training at the gym and is extremely well informed when it comes to fitness. Overall, there really isn't anything to complain about. It's a great place to exercise for all ages/genders.

Get In Shape For Women in Billerica is awesome. Jason, the owner, is such a personable, happy, fun…read moreguy and knows his stuff! It was the best decision I made since the GISFW in Bedford closed the doors on us overnight. It's a great workout and, trust me, you work hard! it's a wonderful feeling of accomplishment when you walk out the door. Kudos to Jason, Janine and Petra. Love you and thank you. MC

I'm in my 5th week and entirely happy with my decision to join. At 59 y.o., I was brand new to…read moreresistance and weight training before and was a little bit petrified to try it. The trainers quickly put me at ease and now I'm on my way to building muscle and losing fat. I can feel the difference already. Thank you GISFW- Billerica!

This gym has the best vibe around, with a family feel where everyone knows you, and will call and…read morecheck you're okay if you don't show. I love their motivation and personal touch. If you're like me and need a nudge to keep on track, this is the place for you!

The team at FT are all very friendly and knowledgeable. They know how to push for results no…read morematter what the circumstances but always adjust for even daily challenges. Their flexibility and continued interest in me as a client is not often found. The recent addition of recovery/stretch sessions has been game changing for my results.