My 2015 Chevrolet Silverado was due for its first transmission fluid flush at 90,000 miles which was performed by Fishers in October of 2022. Two weeks later, the transmission failed without warning upon departing from a traffic stop light. Within minutes of the event, I brought the truck to Fishers for help. They explained that the transmission had gone bad, could not be repaired, and needed replacement. I gave them the benefit of the doubt, agreed to the replacement and paid nearly $5000. To their credit, the replacement of the transmission with a warrantied remanufactured unit was accomplished quicker than estimated. With the work completed, the truck ran well ...until May of 2023 when a loud squealing noise was heard and followed by a very hard shift. Additional intermittent noises and sloppy shifting prompted a return to Fisher's ...to which they acknowledged that the fluid was already exhibiting signs of failure, but did little else beyond suggesting: "We'll just have to wait and see what happens" and the owner Sarah telling me that she would contact the transmission remanufacturer. A few more weeks of driving with the specter of an imminent breakdown triggered my bringing the truck to a transmission repair specialist. They diagnosed a failing Torque Converter and stated that the fluid should not look or smell the way it did at just 7000 miles after a major repair. Despite being under warranty, I had no desire to wait until the transmission failed, the probable long tow back to Fisher's, likely warranty claim disappointment, and downtime impact upon my business route. My experience with Fisher resulted in the premature replacement of a beloved truck, adding a large unplanned financial (on top of those already incurred) and time expenditure for a replacement vehicle. They were given an opportunity to address the problem when it was obviously getting worse and their inaction has lost them this faithful customer, his mother, her neighbor and whomever else I can convince with this review. read more

We honestly love Fisher. James and Tom are the absolute best service advisors in Ocala, Florida. No one touches our vehicles but Fisher. They are reliable, honest and professional. They are funny too. They make us feel like they honestly appreciate our business. We are customers for the long haul. Thanks guys. Thanks Fisher. Charles and Dolores Robinson Stone Creek community, Ocala, Florida read more

Took my van there 2 years ago for an alternator and new battery. Told me that he could only get me a 3 year battery so it would be more expensive. After 1k later. Sane thing happens again. I take it to the dealer to be told that it's the factory alternator it was never changed. And Fisher refuse to give me a new battery. read more

$$$$$ My latest visit to Fisher Auto Care was a RIP-OFF. They charged me $374.14 to replace a 6 foot steel brake line. They charged me almost $300.00 to bend the new line to match the old one. I have done this job many times and I know how easy it is. This whole job should have taken no more than 1 hour. The RO states "GUEST STATES THAT HE LEFT THE PARKING BRAKE ENGAGED AND DROVE THE VEHICLE". Anyone who has ever driven an older Cadillac knows this is not possible. The parking brake automatically releases when the vehicle is put in gear. Because of this they decided to tack on another $60.00 to clean and adjust the rear brakes. They seem to be trying to make up for losses by bleeding the life out of every job they get. The total charged, incl. towing, was a whopping $536.95. OMG this is highway robbery. They WERE my go to for auto repairs but NO MORE! I'm posting this on several media sites, the people of Ocala need to be aware and should stay away... read more

Called and made an appointment asking if the filters for my particular car were on site. Was told yes.... but after they drained the oil they then realized they didn't have the necessary parts to finish my car. (it was an oil change service) I was told it would be here in Two (2) minutes. Almost an hour later the parts show up. Very frustrating and would think twice before coming back. Very disappointed! read more

First time visiting Fisher's Auto Care and I will definitely be back! Truly wonderful customer service. How often do you leave an auto repair shop and look forward to telling friends and family about what a great experience it was... never, until now. Kevin and Charles were great! No appointment and still no wait. Thanks for everything! read more

I was greeted by Chuck, the owner. He was very pleasant and personable. He had told me that it would take 1 1/2 hr for my oil change but they were done with in the hour. read more

On the way to Clearwater, FL my car broke down. I call multiples shop in the Ocala area. Came across Fisher's Auto Care. They did everything they could to get my car repair and back on the road. They even stayed late to do the repair. Much respect to the whole crew. read more

THEY ARE A RIPOFF! I brought my 99 Jeep Cherokee in for wheel stud replacement, one on the front passenger side 2 on the rear passenger side. They quoted me at $404.85! $318.00 for the labor that would take them literally no time to replace 3 studs. Especially when they have all the proper tools to do the job. I have no air tools at home and the job took me an hour 2 do at home. This wasn't the first time they overcharged me to do simple work. I also had a transmission leak from one of the hoses that go from the transmission to the radiator that was cut by the radiator fan because the hoses were just loose and not secured. That time I was quoted at over $500 to do the repairs but they claimed they would "help me out" and take some off of the repair cost and I still ended up paying $450+ for that repair as well as not having my vehicle for about 5 hours. After they fixed it they never secured the hoses and once again they were cut by the fan. I took it to a mechanic friend of mine who showed me the simple rinky dinky repair they did which was cutting the damaged portion of the oem aluminum transmission line and reattaching it using rubber hoses and hose clamps. Needless to say I was furious! I went ahead and replaced the cut hose they repaired and secured it (which took less than 30 mins) the way Fisher's Auto Care should have in the first place after charging me so much to put rubber hoses and hose clamps that cost less than $20. They had no reason to have my vehicle for over 4 hours either to do this simple repair. Auto repair shops like this need to be exposed for cheating customers out of their hard earned money on very simple repairs that take them no time. If anyone wants to question my review I have pictures to prove their blatant overcharging. They are not going to get business from me or anyone I know. I also work for a cable company and I meet A LOT of people who will also be warned of how this repair shop operates! read more

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I called them on Friday and gave them my year, make and model car, along with the problem. The person answering the phone told me to come in Monday and they would take a look. I drive 40 miles to get there and was told that they don't have the right tools to do the job, and that the person answering the phone should have told me not to come in. Luckily, the car barely made it back home. I won't go back there EVER AGAIN! read more

As always great service from the guys at Fisher's. I continue to count on the great service, quality of product to keep my truck running like new and warranty in tact. James always makes sure I'm taken care of. I can't say enough good about Fisher's and my truck will not go to the dealer for service. read more

I am new to the area and Fishers was recommended. I am so pleased to have found them. My car had check engine light on and my speedometer was stuck. After diagnosing the problem James advised how much time was needed for the repairs and the cost. James was great he kept in touch with me with updates. The car is now running better than ever. Fishers are trustworthy, honest and reasonably priced. They even provided me with a ride to/from my home as they needed the car for 3 days. Now I have found Fishers I will use them for all my services oil changes etc. Highly recommended. read more

Very disappointed in my last servicing. Seems the office personnel has changed and they are not as up front with you on the cost of the work to be done. Have gone to them for years, but won't go back. Too bad. read more

With over 30 years professional experience, and a reputation for ethical & professional behavior, I was surprised to be asked to "delete" my first review simply as Tom Fisher, the owner, was "someone". I had stopped by Fishers a few times after my first run in with Tom as I had grown fond of the two vets who manage it (military family). And as a PhD student in Organizational Change, I was intrigued by the mystery of why Fishers' operated the way it did. But my visits only prompted glares from Tom. I was then told that deleting the first review would go a long way to "easing things"; but I simply could not do it for that reason. Had Tom asked for a second review, or even to discuss what prompted the first, I would have gladly taken the chance, or discussed it with him. Today, I dropped by to a) drop off some baked goodies for the vets, and b) request they stop sending me solicitations for my business.... for the third time. Tom asked me to leave. There was one customer in the shop.... I gave Fishers numerous chances to earn a new review as I believe strongly in supporting locally owned - and quite frankly, James Owens is one of the best business professionals I've ever had the pleasure of meeting. Hard working, gung-ho, and willing to discuss questions or misunderstandings, I have met few like him in my professional career - and that made me give Fishers a second chance. There will not be a third. read more

I took my vehicle to fishers for an oil change and to find out what was wrong with my AC. I received a call that my oil change was done. When I got to fishers I was told I needed about $5,000 worth of work on my vehicle. I was also told I needed a new fan clutch because it was leaking oil on my serpentine belt, which also needed to be replaced and if I did not spend the $1200 to fix it my vehicle would likely cease to run very soon. I panicked. When my husband called to ask why I was told a part must be replaced related to an oil leak, that has no oil running to, from, or anywhere near it, they could not give a reasonable explanation. And, my AC "had a crack in the pipe", which was several hundred dollars and they weren't sure if it would fix the problem. I took my truck to an amazing AC auto garage, it was fixed in an hour for $80. Lesson learned. And fishers should be ashamed of themselves. read more